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The Toptal Blog is the top hub for developers, designers, finance experts, executives, and entrepreneurs, featuring key technology updates, tutorials, freelancer resources, and management insights.

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Toptal core team members share their experience, expertise, and perspectives on the Toptal Edge Blog

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How Chatbot Features Can Elevate the E-commerce Search Experience

Applying chatbot features to e-commerce search can increase user satisfaction while tackling the pervasive and costly problem of search abandonment. These chatbot UX best practices will help your customers find what they’re looking for.

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Khatia Gagnidze

Khatia Gagnidze

Khatia is a product designer and researcher who has designed innovative solutions for banking, fintech, and e-commerce products. Her clients include Bank of Georgia, the payment processing software company HitPay, and Mymarket, the largest e-commerce platform in Georgia.

Mastering Mobile Typography: Font Usage Tips and Best Practices

Don’t let inconsistent typefaces or subpar spacing impede accessibility or hurt your brand. These mobile typography guidelines will help enhance user experience and increase engagement.

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Charles Matthew Atos

Charles Matthew Atos

Charles is a UI/UX designer and brand strategist with extensive experience in mobile-first design. He has worked with multinational companies such as Netflix and TikTok, and has also served as a creative director, supervising teams on high-level design projects, including redesigning websites and mobile apps.

From Startup to Success: Mastering Business Controls for Growth

It’s a mistake to believe that internal controls are the enemy of growth. Learn how to design smart checks and balances that manage risk while positioning your company to thrive.

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Brian Nichol

Brian Nichol

Brian is a seasoned finance leader who transitioned from the enterprise world to head up finance operations for numerous startups—including his own. Leveraging his expertise as a KPMG-qualified auditor, he has also led fraud and risk analyses for businesses of every size.

Whose Job Is It Anyway? A Real-world Guide to Agile Roles and Responsibilities

When organizations scale or hybridize Agile, job roles and responsibilities often stray from textbook definitions. Address role overlap and achieve alignment on your product teams with this guide.

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Richard Abi Chahla

Richard Abi Chahla

Richard is a product manager and entrepreneur who has successfully bootstrapped multiple enterprises, SaaS web and Windows solutions, and mobile applications. He’s managed agtech products for companies such as Yara International and Varda. From idea to launch, he’s led and consulted at more than eight tech startups.

Agile’s Next Frontier: A Guide to Navigating the AI Project Life Cycle

The dynamism of AI-driven software development requires a specialized project management approach. This overview of the AI project life cycle details the key adaptations needed for success.

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Alvaro Villena

Alvaro Villena

Alvaro is an experienced technical project manager and consultant. He has rolled out many SaaS implementation projects and delivered complex cloud and AI-driven projects at numerous companies worldwide.

How Thinking Like a Designer Can Help Solve Complex Business Problems

Unclear expectations, stakeholder disagreements, and conflicting interests can lead to inferior products and unhappy customers. Apply design thinking concepts to your next project to boost alignment and success.

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Fanni Csincsak

Fanni Csincsak

Fanni is a lead product designer who works with finance, e-commerce, and software companies. With a master’s degree in cognitive neuroscience and a PhD in human-computer interaction, Fanni understands how design thinking can help solve problems within a range of industries. She has collaborated with clients such as Canua and AltaML.

AI in QA: A Novel Framework for Delivering Quality Software Quickly

This AI-informed framework is designed to fast-track code reviews, enhance software quality, and foster smart, cost-effective decisions in software development.

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Costas Voliotis

Costas Voliotis

Costas is a product and project management expert who specializes in sophisticated technology projects for highly competitive markets around the world. He has a doctorate degree from the National Technical University of Athens, and has held multiple C-suite positions during his 25-year career.

In this ask-me-anything-style Q&A, leading Toptal cybersecurity expert Ilia Tivin responds to colleagues’ questions on AI in cybersecurity and provides data and network protection tips and best practices.

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Ilia Tivin

Ilia Tivin

Ilia is a cybersecurity professional and developer with wide-ranging experience in the government, defense, manufacturing, and finance sectors. A former cloud security architect at Hewlett Packard Enterprise, he now advises executive clients on planning, prioritizing, and executing strategic security initiatives.

6 Ways to Make Authentication Systems More User-friendly

Boost customer satisfaction and loyalty by designing a safe, consistent, and user-friendly authentication system.

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Mayank Sharma

Mayank Sharma

Mayank is a product designer specializing in fintech and building Web3 apps and platforms. He applies his extensive knowledge of UI/UX design to blockchain, cryptocurrency, and financial exchanges.

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