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Business Analyst - Brand Marketing & People Analytics
Now hiring

Business Analyst - Brand Marketing & People Analytics

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and over 40% year-over-year growth, Toptal is the largest fully distributed workforce in the world.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun (see this video from The Huffington Post). We see no borders, move at a fast pace, and are never afraid to break the mold.

Position Description

Are you looking to play a meaningful role as a strategic advisor to both our business functions and our leaders? Do you have an uncanny ability to see the bigger picture and make cross-functional connections to business processes, performance, and data? If so, we encourage you to apply to our Business Analyst role! This role reports to the Director of Business Analytics and is on the Business Operations team. Our Business Operations Team is a multi-disciplinary group working across the broader Toptal organization to orchestrate the strategic approach, execution frameworks, analytics, and team structures necessary to drive Toptal’s growth.

We’re looking for a senior-level analyst to support our Brand Marketing and People teams, by providing these business leaders with crucial insights and recommendations for improvement. This team member will use data, create and define metrics, measure performance, and develop reports. They will also build models, forecast outcomes, run experiments, and perform in-depth diagnostic analysis.

We are very driven and proactive, think independently, and do not just take orders. This person needs to build positive relationships across the organization and have a “find a way” attitude. Ultimate success goes beyond data- and modeling-related activities and delivers the “so what” that drives decisions and real business impact. The expectation is to answer not only the question asked but the one that wasn’t!

This is a remote position that can be done from anywhere. Due to the remote nature of this role, we are unable to provide visa sponsorship. Resumes and communication must be submitted in English.

Responsibilities:

  • Partner with our Brand Marketing and People teams to empower data-backed decision making
  • Analyze data, test hypotheses, find root causes, develop prototypes, forecast performance, build financial models, and extract insights from all these activities to inform business decisions
  • Build models utilizing SQL and Python
  • Utilize your financial analysis skills to assess and make recommendations that will optimize the financial performance of the organization
  • Define financial metrics that are independent, holistic, accurate, encourage the right behaviors, and that are aligned with company strategy and objectives
  • Proactively identify and surface opportunities to improve efficiency, conversion, revenue generation, client and talent experience, operations, communication, systems & tools, cash usage, etc.

In the first week, expect to:

  • Onboard and integrate into Toptal, and quickly begin learning about Toptal’s history, culture, and vision
  • Shadow key teams to learn the core of Toptal’s operations and capabilities
  • Start to familiarize yourself with all existing data sources

In the first month, expect to:

  • Obtain a basic understanding of the Brand Marketing and People functions and their operations
  • Understand the data generated through company operations and activities and where/how that data is stored
  • Assess the current state of performance metrics, reports, dashboards, models, and analyses used, and identify discrepancies and areas for improvement
  • Begin supporting the function leaders with relevant insights and reports for bi-weekly leadership meetings

In the first three months, expect to:

  • Develop a proficiency of data elements and obtain a robust understanding of critical business processes
  • Gain an understanding and ability to assess the drivers and impacts of business decisions on financial performance
  • Begin standardizing definitions and aligning metrics with OKRs and company initiatives
  • Begin identifying new opportunities to explore in the quest to improve performance continually

In the first six months, expect to:

  • Begin to solve real business problems as a team that will move the needle on key performance metrics and financial performance
  • Help us align and standardize metric definitions across the company
  • Perform detailed root cause analysis to expose critical drivers of performance

In the first year, expect to:

  • Inform significant strategic initiatives, goals, priorities, and performance indicators
  • Become an expert both on business process and data flow, and assist in building a new outstanding business analytics function

Requirements:

  • 3+ years of experience in business analytics or business intelligence, with a minimum of 1 year of experience in Marketing Analytics
  • Experience with BI tools (Tableau, Qlik, UltiProBI, PowerBI, etc.)
  • Proficiency in SQL; experience with R, Python, or MATLAB is a plus
  • Experience in exploratory data analysis, prototyping, testing hypotheses, performing root cause analyses, modeling business processes, building forecasts, creating predictive models, defining metrics, and/or measuring business performance
  • Track record of linking data and analytics to business strategy, financial performance, and operations to drive real impact
  • Working knowledge of probability and statistics, experience with process improvement is a plus
  • Ability to explain complex issues simply and intuitively, and willingness to challenge assumptions, communicate limitations and flag blind spots
  • Both a proven background in math, science, finance, engineering, or statistics and deep business insight and financial sense are required; advanced degrees and/or MBA are a plus
  • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do
For Toptal Use Only: #northeast #midwest #southamerica #canada #LI-MG1 #LI-REMOTE

Who You Will Work With

Travis Anderson

Travis Anderson

Director of Business Analytics

As Toptal's Director of Business Analytics, Travis leads a team that enables data-driven decision making by connecting business strategy with data activities (i.e., data analysis, reporting, diagnostic analytics, and data science). Business Analytics supports all functional areas of the business, including sales, marketing, finance, product, operations, and HR. Travis brings over a decade of experience building and leading analytics and engineering teams to drive significant business growth, including at Vivint Smart Home, Symantec, Brigham Young University, and at his own startup, Mapline. He holds BS and MS degrees in Mechanical Engineering and an MBA from Brigham Young University.

Brenda Kurz

Brenda Kurz

Chief Administrative Officer

As Toptal’s Chief Administrative Officer, Brenda works alongside the CEO and executive team to maximize the impact of CEO engagement and team initiatives. She is an experienced Chief of Staff and Director of Business Management, holding senior-level roles for nine years at Microsoft and Schwab Bank. Prior to that, she worked at US Bank and also served as the CEO of an innovative start-up credit union serving an underbanked demographic in the Seattle area. Brenda has a BS in Accounting from Portland State University and is a graduate of the Pacific Coast Graduate School of Banking.

Mike Litwin

Mike Litwin

VP of Brand Marketing

As Toptal's VP of Brand Marketing, Mike is the authority, curator, and nurturer of all aspects of the Toptal brand across all audiences and touchpoints. He has over 20 years of marketing and advertising experience, working with some of the world's largest and most reputable brands, including Apple, Unilever, Pepsi, and Visa. He has also led all marketing efforts to launch a new brand from the ground-up, including web design, branding, packaging, advertising, social media, and email marketing. Mike received his BA from the University of Pennsylvania.

View The Whole Team

Working at Toptal

We're changing the way the world works. Toptal is not only a place to progress your career and design your own lifestyle, but also a company where you'll learn how to develop innovations that push business and technology forward.
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Working at Toptal has been the best experience of my career. Every day I'm surrounded by intelligent, thoughtful, and hard-working colleagues that push me to be better.

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