Now hiring
Director, Cloud Services
Now hiring

Director, Cloud Services

About Toptal

Toptal is a global network of top freelance talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and over 40% year-over-year growth, Toptal is the world’s largest fully remote company.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Position Description

Toptal is a hypergrowth organization. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Technology Services Practice to further fuel that growth. As a Director in Toptal’s Technology Services Practice, you will lead and be responsible for growing the Cloud Services Practice and actively supporting growth within the overall Technology Services Practice. You will define ambitious goals, chart a course, and be empowered to work across organizational lines to build a world-class practice.

This leader will be a proven expert in Cloud technologies, with a deep understanding of target buyers, their priorities, and the trends impacting them. The right candidate for this role will have experience in Cloud solutions (IaaS/PaaS) Strategy and Implementation for mid or large-size organizations (this includes private/public Clouds – on AWS, Azure, Google Cloud Platform, or VMWare). They will have led multi-year cloud transformation programs and initiatives at their organizations, or have been Professional Services leaders in this domain. They will have experience deciding what new services/solutions to take to market, how to price/package them, and how to create/articulate a competitive value proposition now and in the future to meet changing market needs.

This is a remote position that can be done from anywhere within the United States. Due to the remote nature of this role, we are unable to provide visa sponsorship. Resumes and communication must be submitted in English.

Responsibilities:

You will be responsible for building and scaling Toptal’s Cloud Services Practice. This includes:

  • Strategy & Services: Survey & analyze the competitive landscape to identify white/gray spaces where our core value proposition can win. Determine which clients/buyers we target and what problems we help them solve.
  • Marketing: Develop thought leadership and campaigns that highlight our competitive differentiation, elevate our reputation in the market, attract great talent to our network, and generate leads for sales.
  • Sales: Understand current/future demand and enable, educate, and directly support the sales force to best position this practice. Lead from the front and interact directly with clients where appropriate. Collaborate closely with our SMB and Enterprise Sales teams to take our services to market.
  • Talent: Ensure our talent network is prepared to meet the demands of the market (e.g., the right skills in the right capacities) as well as foster an ongoing sense of community amongst the network of professionals in this practice area.
  • Delivery: Define/execute “Toptal way” methodologies for key services/solutions. Explore and innovate new delivery models that leverage our core assets to create value in new ways.

This role is highly collaborative and will work extremely closely with our Marketing, Sales, and Talent Operations teams to fulfill the above responsibilities.

The successful executive for this role has a demonstrated capability to:

  • Lead in a highly collaborative way.
  • Operate in a high-growth environment.
  • Articulate a strategy grounded in an agile execution plan.
  • Be comfortable with rolling up sleeves to do the work, demonstrate traction, and build a team over time.
  • Make data-informed decisions and define key metrics with which you’ll measure progress.
  • Walk in the shoes of your audience in order to understand their problems, develop/execute an approach to solve them, and articulate the solution in a clear and compelling way.

In the first week, expect to:

  • Onboard and integrate into Toptal; meet your colleagues.
  • Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.
  • Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.

In the first month, expect to:

  • Begin developing relationships with key leaders and stakeholders across the organization.
  • Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company.
  • Conduct a comprehensive review of the current demand in your practice area, talent that exists already in the network, and any work we may already be doing/have done.
  • Articulate a hypothesis about where you want to take the practice (strategy) and design experiments / build execution approaches to get there.

In the first three months, expect to:

  • Be a well-integrated member of the organization with positive relationships in Sales (Enterprise/SMB), Marketing, and Talent Operations.
  • Be in front of clients on a regular basis to hear from them firsthand.
  • Build your practice and begin positively impacting revenue growth.

In the first six months, expect to:

  • Have moved from purely planning to execution.
  • See an impact from your involvement in early initiatives.

In the first year, expect to:

  • Feel like you made the best decision of your career.
  • Increase the growth rate of Toptal materially.

Requirements:

  • 10+ years of experience in your practice area with preferably at least 5+ years in consulting or professional services.
  • Experience leading organizations in quantifying the business value of the cloud, evaluating the organizational impact of cloud adoption, defining cloud architectural principles, articulating key security considerations for public cloud moves, running cloud transformation programs, and driving innovation on the cloud.
  • 5+ years managing a business, preferably with P&L responsibility.
  • Track record of rapid career progression achieved by taking on challenging assignments and exceeding expectations.
  • Experience packaging, pricing, and delivering compelling solutions.
  • Refined relationship development & leadership skills with a track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.
  • Confidence in your analysis abilities, with proven success delivering results in ambiguous and sophisticated project efforts.
  • Skilled in the art of communicating with both technical and non-technical audiences.
  • Ability to take your work, but not yourself, too seriously.
  • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
For Toptal Use Only: #LI-JW1 #LI-REMOTE #west #midwest #ussouth #northeast #canada

Who You Will Work With

Abhi Shrikhande

Abhi Shrikhande

VP and GM of Technology Services

As Toptal’s VP and GM of Technology Services, Abhi is responsible for leading Toptal’s Technology Services practice and expanding the breadth and depth of Toptal’s Professional Services offerings. Abhi has over twenty years of experience in Technology Consulting and Product Development, with a focus on innovation and digital transformation. Prior to Toptal, Abhi held leadership roles at Deloitte Consulting and subsequently within AWS’ Go-to-Market Strategy function, AWS’ Professional Services Advisory practice, and Amazon's Prime Now and Fresh businesses. Abhi holds a BE in Computer Science from the University of Mumbai and an MBA from the University of California, Irvine.

Jeff Bradley

Jeff Bradley

VP of Enterprise

As Toptal's Vice President of Enterprise Sales, Jeff is responsible for spearheading Toptal's rapid growth initiatives in the enterprise space, bringing over 20 years of experience in software sales and consulting services to this role. Prior to joining Toptal, Jeff was Vice President of Sales at Hitachi Consulting and led the Enterprise Sales Team at Automattic in his role as Chief Revenue Officer. He has also held sales and leadership roles at some of the world's largest organizations, including Google, Microsoft, and IBM. Jeff earned a BA from the University of Missouri-Columbia and an MBA from Washington University in St. Louis.

View the Whole Team

Working at Toptal

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