Head of People Operations at Toptal

We created Toptal to solve an extremely difficult, real-world problem: the talent shortage.
Learn more about us and how to join our core team today.

Job Description

About Toptal

Toptal is one of the most innovative and rapidly expanding tech start-ups from Silicon Valley. With backing from investors such as Andreessen Horowitz and Adam D’Angelo, our platform is the fastest growing labor marketplace in the history of the Internet—connecting thousands of elite engineers and designers all over the world. In the last five years, Toptal has become the #1 choice for tech companies requiring top-tier engineering and design talent and for the top 3% of freelancers looking for their next challenge.

While we’re primarily focused on bringing quality and value to our clients, we’re also committed to creating a world-class environment for our employees. We are a completely distributed company with thousands of core and network team members located all over the world, and we take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We take an all-hands-on-deck approach to our work, taking pride in being collaborative, creative, and flexible.

If you aren’t looking for a job because you’re already killing it, we want you.

Position Description

The Toptal core team has scaled very rapidly as the company has grown, and it is critical that Toptal’s cultural values of personal growth and mentorship and our remote work best practices remain strong throughout the organization. As the Head of People Operations, your primary responsibility will be to ensure the successful onboarding of all new hires and the continued learning and development of all core team members.

You will work closely with all teams and individuals across the company, develop and coordinate the execution of a variety of onboarding programs, create onboarding materials and learning tools, and identify and fix onboarding issues. You will also be the primary culture carrier at the company, and will be responsible for ensuring that Toptal’s values remain strong as we scale.

This is a remote position that can be done from anywhere.


  • Ensure all new hires are successfully onboarded and properly set up for long-term success at the company.
  • Coordinate between different team leaders to ensure all tasks related to the onboarding process are completed effectively.
  • Develop learning tools, guides to processes at the company, and a variety of other forms of onboarding materials.
  • Identify onboarding and employee growth issues in teams across the company and work with the appropriate people to find long-term solutions.
  • Build, enhance, and spread Toptal’s culture throughout all levels of the organization.
  • Regularly meet with everyone at the organization to identify and execute on areas where greater employee growth can be enabled.
  • Monitor, optimize, and report on growth metrics and KPIs.
  • Participate in weekly team meetings and strategy sessions.
  • Communicate constantly with teams via Skype.


  • Strong experience building culture at rapidly growing organizations.
  • A creative and effective history of building unique, world-class initiatives for employee learning and development.
  • To excel at this position, you must be energetic and proactive.
  • You must be a self-starter with lots of initiative and creativity.
  • You must be an excellent leader with an exceptional ability to explain complex concepts clearly while dealing with multiple people, teams, projects, and priorities.
  • You need to be comfortable with all aspects of global recruitment and management of global teams, and you must always be an outstanding brand ambassador.
  • Outstanding interpersonal and organizational skills.
  • A deep understanding of how effective culture and employee growth initiatives work at both small and large companies.
  • Ability to identify issues impeding team and individual growth and a sense for how to fix those problems.
  • While a technical background is not required, you must be excellent at using data and quantitative approaches for decision making.
  • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
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View the whole team →WHO YOU WILL WORK WITH

  • Breanden has been an engineer, founder, CTO, and consultant in industries ranging from aerospace to financial services to high tech. He has a BSE in Chemical Engineering from Princeton University, where he was previously asked to speak at TEDxPrincetonU, giving a talk on time optimization and resource management. As a Toptal co-founder, Breanden frequently writes about scaling a hyper-growth and distributed company, and he has been featured on the blog of Tim Ferriss, The Huffington Post, and many others. Having been on both sides of the hiring equation as an engineer and team lead, Breanden combines his technical expertise and management experience to ensure that clients, developers, and team members at Toptal continually strive for excellence as the company rapidly scales.
  • With experience as a lead engineer at Fotolog (acquired by Hi-Media for $100m) and Slide (acquired by Google for $228m), as well as experience with his own start-ups, Taso brings top engineering knowledge and management experience to Toptal. While running a small engineering consulting firm, Taso recognized that while many of his co-workers overseas were just as good as his friends and colleagues at Google, Facebook, and other companies with distinguished engineering talent, it was simply very difficult for such companies to connect with the right engineers remotely. Toptal was thus created as a solution to the sky-rocketing demand for top engineers in Silicon Valley, the US, and Europe despite the shrinking local graduation rates of such engineers. Taso was recently selected by Forbes as one of its 30 under 30 in Enterprise Technology.
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