Amélie is available for hire
Hire AmélieAmélie Lamont
Verified Expert in Design
Designer
Location
Columbus, OH, United States
Toptal Member Since
June 3, 2019
Amélie is a design and product strategist with over two decades of experience in product design, helping startups audit and repair their underperforming products. Prior to consulting full-time, Amélie has led and collaborated on design initiatives at companies like The New York Times, Google, Facebook, Apple, eBay, Adobe, Travelers Insurance, Booz Allen Hamilton, VenueBook, and Lola.
Portfolio
Work Experience
Design Strategist
2004 - PRESENT
User Space Craft
- Assisted startups and organizations in auditing and repairing underperforming products.
- Acted as the fractional head of UX for small teams by providing design leadership, sharing feedback, and improving team collaboration.
- Guided teams through complex processes like running design sprints, building design systems, setting up design operations, and planning design reviews.
- Implemented data-tracking tools that help collaborators track business metrics and compare them against high-level goals.
- Advised on UX content strategies for the product team, including micro-copy, UX writing, instructional design, and information architecture.
Technologies: Information Architecture (IA), User Experience (UX), UX Strategy, UX Audits, Usability Testing, Heuristic Review, Heuristic Analysis, User Flows, Design Strategy, CX Strategy, IA Strategy, Product Strategy, Strategy, UI Audits, Audits, User Experience Strategy, Usability Heuristics, Heuristic Evaluation, Systems, Sass, UX Workshops, Design Workshops, UX Leadership, Design Leadership, User Testing, Ideation Workshops, Discovery Workshops, Design Sprints, User Workshops, Workshop Facilitation, Workshops, Customer Experience, Market Research, Figma, User Interface (UI), Responsive Web Design (RWD), Web App Design, Design Research, User Personas, Journey Mapping, MURAL
Senior Product Designer
2018 - 2019
thoughtbot
- Managed client relationships and expectations by providing solutions that both benefit the client and their users. Clients included early-stage startups, all the way to established companies.
- Acted as an authoritative voice that provided product and design suggestions to clients as needed. This included, if appropriate, research, testing, design sprints, front-end development, product management, and product thinking.
- Facilitated deep discussions and conversations about a design's impact on culture and society via interviews, writing, speaking, mentoring, teaching, and consulting.
Technologies: Git, Middleman, Ruby on Rails (RoR), Sketch, Figma, UX Design, Information Architecture (IA), User Research, User Interviews, Writing & Editing, Design Systems, Copywriting, Content Strategy, Content, Quantitative Research, Qualitative Research, UX Research, User Behavior, User Surveys, Ethnography, A/B Testing, Research, Presentations, User Experience (UX), UX Strategy, UX Audits, Web Design, Prototyping, Wireframing, Mobile App Design, Usability Testing, SaaS Design, Agile, Product Design, Interaction Design (IxD), Systems Thinking, Heuristic Review, Heuristic Analysis, User Flows, User Interface (UI), Responsive Web Design (RWD), Web App Design, Market Research, Design Research, User Personas, Journey Mapping
Design Mentor
2017 - 2019
Bloc, Thinkful
- Contributed to the Bloc and Thinkful design curriculum.
- Met with design mentees regularly to provide career guidance and curriculum feedback.
- Provided portfolio reviews and reviewed design assignments for quality and clarity.
Technologies: CSS, HTML, InVision, Sketch, UX Design, Information Architecture (IA), User Research, User Interviews, Writing & Editing, Design Systems, Content Strategy, Content, Quantitative Research, Qualitative Research, UX Research, User Behavior, User Surveys, Ethnography, A/B Testing, Presentations, User Experience (UX), UX Strategy, UX Audits, Web Design, Prototyping, Wireframing, Mobile App Design, Usability Testing, SaaS Design, Agile, Product Design, Interaction Design (IxD), Systems Thinking, User Flows, User Interface (UI), Responsive Web Design (RWD), Web App Design, Market Research, Design Research, User Personas, Journey Mapping
Design Mentor | Teacher
2014 - 2018
Startup Institute
- Contributed to the Startup Institute design and front-end development curriculum.
- Taught students completely new to technology and the basics of front-end development (HTML and CSS).
- Conducted career sessions outside of school hours for students to book.
- Voted top design mentor three sessions in a row by Startup Institute students.
Technologies: CSS, HTML, InVision, Sketch, UX Design, Information Architecture (IA), User Research, User Interviews, Writing & Editing, Design Systems, Content Strategy, Quantitative Research, Qualitative Research, UX Research, User Behavior, User Surveys, Ethnography, A/B Testing, Presentations, User Experience (UX), UX Strategy, UX Audits, Web Design, Prototyping, Wireframing, Mobile App Design, Usability Testing, SaaS Design, Agile, Product Design, Interaction Design (IxD), Systems Thinking, User Flows, User Interface (UI), Responsive Web Design (RWD), Web App Design, Market Research, Design Research, User Personas, Journey Mapping
Product Design Lead
2016 - 2017
The New York Times
- Crafted a modular and accessible design system for The New York Times Customer Product Team that significantly improved design and engineering's ability to ship consistently.
- Acted as the design lead of User Hub, a large, specialty, cross-functional team that shipped features that cultivated a better relationship for subscribers of the Times.
- Managed and led initiatives for at least five projects (since August 2016), including the customer product design system, suspending delivery, reporting missing paper, canceling online, and billing UX.
Technologies: Zeplin, Figma, Git, InVision, Sketch, UX Design, Information Architecture (IA), User Research, User Interviews, Design Systems, Copywriting, Content Strategy, Content, Quantitative Research, Qualitative Research, UX Research, User Behavior, User Surveys, Ethnography, A/B Testing, Research, Presentations, UX Strategy, Content-first Design & Development, Writing & Editing, Accessibility, User Experience (UX), UX Audits, Web Design, Prototyping, Wireframing, Mobile App Design, Usability Testing, SaaS Design, Agile, Product Design, Interaction Design (IxD), Systems Thinking, Heuristic Review, Heuristic Analysis, User Flows, User Interface (UI), Responsive Web Design (RWD), Web App Design, Design Research, User Personas, Journey Mapping
Lead Product Designer
2015 - 2016
VenueBook
- Redesigned the VenueBook brand and product, creating a cohesive user experience that resulted in a more than 250% increase in venue bookings.
- Conducted research and user interviews to influence VenueBook's business decisions with market data.
- Created standards that shaped the creation of the first design team at VenueBook.
Technologies: Sketch, UX Design, Information Architecture (IA), User Research, User Interviews, Content, Quantitative Research, Qualitative Research, UX Research, User Behavior, User Surveys, Ethnography, A/B Testing, Research, User Experience (UX), UX Strategy, UX Audits, Web Design, Prototyping, Wireframing, Usability Testing, SaaS Design, Agile, Product Design, Interaction Design (IxD), Systems Thinking, Heuristic Review, Heuristic Analysis, User Flows, User Interface (UI), Responsive Web Design (RWD), Web App Design, Market Research, Design Research, User Personas, Journey Mapping
Education
2020 - 2021
Master's Degree in Design Research, Writing and Criticism
School of Visual Arts - New York, NY, USA
2016 - 2020
Bachelor's Degree in Cultural Studies
SUNY Empire State College - Saratoga Springs, NY, USA