Amélie Lamont

Designer in New York, NY, United States

Member since June 3, 2019

Amélie Lamont is a UX strategist with over two decades of experience in product design. They now develop product strategies that drive conversion for high-growth startups. Prior to consulting full-time, they led and collaborated on design initiatives at companies like The New York Times, Google, Facebook, Apple, eBay, Adobe, Travelers Insurance, Booz Allen Hamilton, VenueBook, and Lola.

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Portfolio

Digital Design

The New York Times: User Hub
- UX Design
- Information Architecture (IA)
- UI Components
- Git
- Pencil Sketches
- News
- Media
- Publishing
- Design Systems
- User Research
- User Interviews
- Content
- UX Research
- Ethnography
- A/B Testing
- Presentations
- UX
- UX Strategy
- UX Audits
- Web Design
- Prototyping
- Wireframing
- Mobile App Design
- Usability Testing
- SaaS Design
- Agile
- Product Design
- UX Flows
- Systems Thinking
- Heuristic Review
- Heuristic Analysis
The New York Times: CP Design System
- Design Systems
- UI Design
- Accessibility
- Sketch
- Git
- GitHub
- Business Logic
- News
- Media
- Publishing
- UX Design
- Information Architecture (IA)
- User Research
- User Interviews
- Content
- A/B Testing
- Presentations
- UX
- UX Strategy
- UX Audits
- Web Design
- Prototyping
- Wireframing
- Mobile App Design
- Usability Testing
- SaaS Design
- Agile
- Product Design
- UX Flows
- Systems Thinking
- Heuristic Review
- Heuristic Analysis
The New York Times: Missing Paper
- UX Flows
- Business Logic
- Design Systems
- Media
- News
- Publishing
- UX Design
- UI Design
- Information Architecture (IA)
- User Research
- User Interviews
- Content
- A/B Testing
- Presentations
- UX
- UX Strategy
- UX Audits
- Prototyping
- Wireframing
- Mobile App Design
- Usability Testing
- SaaS Design
- Agile
- Product Design
- Systems Thinking
The New York Times: Cancel Online
- UI Design
- Design Systems
- UX Design
- Business Logic
- Media
- News
- Publishing
- Information Architecture (IA)
- User Research
- User Interviews
- Content
- UX Research
- Ethnography
- A/B Testing
- Research
- Presentations
- UX
- UX Strategy
- UX Audits
- Prototyping
- Wireframing
- Mobile App Design
- Usability Testing
- SaaS Design
- Agile
- Product Design
- UX Flows
- Systems Thinking
Sexual Health Innovations: Callisto
- UX Design
- User Flows
- Research
- UI Design
- Interaction Design (IxD)
- User Experience (UX)
- Education
- Social Good
- Sketch
- Git
- GitHub
- Branding
- Accessible Design
- Writing & Editing
- Information Architecture (IA)
- User Research
- User Interviews
- Content
- UX Research
- Ethnography
- A/B Testing
- UX
- UX Strategy
- UX Audits
- Web Design
- Prototyping
- Wireframing
- Mobile App Design
- Usability Testing
- SaaS Design
- Agile
- Product Design
- UX Flows
- Systems Thinking
- Heuristic Review
- Heuristic Analysis
VenueBook: Redesign
- UX Design
- UI Design
- Brand Design
- Brand Guidelines
- Website Redesign
- User Research
- Quantitative Research
- Qualitative Research
- User Interviews
- Marketing Design
- Interaction Design (IxD)
- Information Architecture (IA)
- Events
- Event Planning
- SaaS
- Two-sided Marketplaces
- Content
- UX Research
- Ethnography
- A/B Testing
- Research
- Presentations
- UX
- UX Strategy
- UX Audits
- Web Design
- Prototyping
- Wireframing
- Mobile App Design
- Usability Testing
- SaaS Design
- Agile
- Product Design
- UX Flows
- Systems Thinking
- Heuristic Review
- Heuristic Analysis

Employment

UX Strategist
2004 - PRESENT
User Space Craft
- Designed and developed nuanced UX strategies that improve product conversion.
- Advised on UX content strategies for the product team, including micro-copy, UX writing, instructional design, and information architecture.
- Acted as a fractional head of UX for small teams by providing design leadership, sharing feedback, and improving team collaboration.
- Guided teams through complex processes like running design sprints, building design systems, setting up design operations, and planning design reviews.
- Implemented data-tracking tools that help collaborators track business metrics and compare them against high-level goals.
Technologies: Adobe Creative Suite, Git, Middleman, Adobe Experience Design (XD), Sketch, Figma, UX Design, Information Architecture (IA), User Research, User Interviews, Writing & Editing, Design Systems, Copyediting, Content Strategy, Technical Writing, Instructional Design, Content, Quantitative Research, Qualitative Research, UX Research, User Behavior, User Surveys, Ethnography, A/B Testing, Research, Presentations, Accessibility, UX, UX Strategy, UX Audits, Prototyping, Wireframing, Mobile App Design, Usability Testing, SaaS Design, Agile, Product Design, Interaction Design (IxD), Systems Thinking, Heuristic Review, Heuristic Analysis, User Flows
Senior Product Designer
2018 - 2019
thoughtbot
- Managed client relationships and expectations by providing solutions that both benefit the client and their users. Clients included early-stage startups, all the way to established companies.
- Acted as an authoritative voice that provided product and design suggestions to clients as needed. This included, if appropriate, research, testing, design sprints, front-end development, product management, and product thinking.
- Facilitated deep discussions and conversations about a design's impact on culture and society via interviews, writing, speaking, mentoring, teaching, and consulting.
Technologies: Git, Middleman, Ruby on Rails (RoR), Sketch, Figma, UX Design, Information Architecture (IA), User Research, User Interviews, Writing & Editing, Design Systems, Copyediting, Content Strategy, Content, Quantitative Research, Qualitative Research, UX Research, User Behavior, User Surveys, Ethnography, A/B Testing, Research, Presentations, UX, UX Strategy, UX Audits, Web Design, Prototyping, Wireframing, Mobile App Design, Usability Testing, SaaS Design, Agile, Product Design, Interaction Design (IxD), Systems Thinking, Heuristic Review, Heuristic Analysis, User Flows
Design Mentor
2017 - 2019
Bloc, Thinkful
- Contributed to the Bloc and Thinkful design curriculum.
- Met with design mentees regularly to provide career guidance and curriculum feedback.
- Provided portfolio reviews and reviewed design assignments for quality and clarity.
Technologies: CSS, HTML, InVision, Sketch, UX Design, Information Architecture (IA), User Research, User Interviews, Writing & Editing, Design Systems, Content Strategy, Content, Quantitative Research, Qualitative Research, UX Research, User Behavior, User Surveys, Ethnography, A/B Testing, Presentations, UX, UX Strategy, UX Audits, Web Design, Prototyping, Wireframing, Mobile App Design, Usability Testing, SaaS Design, Agile, Product Design, Interaction Design (IxD), Systems Thinking, User Flows
Design Mentor | Teacher
2014 - 2018
Startup Institute
- Contributed to the Startup Institute design and front-end development curriculum.
- Taught students completely new to technology and the basics of front-end development (HTML and CSS).
- Conducted career sessions outside of school hours for students to book.
- Voted top design mentor three sessions in a row by Startup Institute students.
Technologies: CSS, HTML, InVision, Sketch, UX Design, Information Architecture (IA), User Research, User Interviews, Writing & Editing, Design Systems, Content Strategy, Quantitative Research, Qualitative Research, UX Research, User Behavior, User Surveys, Ethnography, A/B Testing, Presentations, UX, UX Strategy, UX Audits, Web Design, Prototyping, Wireframing, Mobile App Design, Usability Testing, SaaS Design, Agile, Product Design, Interaction Design (IxD), Systems Thinking, User Flows
Product Design Lead
2016 - 2017
The New York Times
- Crafted a modular and accessible design system for The New York Times Customer Product Team that significantly improved design and engineering's ability to ship consistently.
- Acted as the design lead of User Hub, a large, specialty, cross-functional team that shipped features that cultivated a better relationship for subscribers of the Times.
- Managed and led initiatives for at least five projects (since August 2016), including the customer product design system, suspending delivery, reporting missing paper, canceling online, and billing UX.
Technologies: Zeplin, Figma, Git, InVision, Sketch, UX Design, Information Architecture (IA), User Research, User Interviews, Design Systems, Copyediting, Content Strategy, Content, Quantitative Research, Qualitative Research, UX Research, User Behavior, User Surveys, Ethnography, A/B Testing, Research, Presentations, UX Strategy, Content-first Design & Development, Writing & Editing, Accessibility, UX, UX Audits, Web Design, Prototyping, Wireframing, Mobile App Design, Usability Testing, SaaS Design, Agile, Product Design, Interaction Design (IxD), Systems Thinking, Heuristic Review, Heuristic Analysis, User Flows
Lead Product Designer
2015 - 2016
VenueBook
- Redesigned the VenueBook brand and product, creating a cohesive user experience that resulted in a more than 250% increase in venue bookings.
- Conducted research and user interviews to influence VenueBook's business decisions with market data.
- Created standards that shaped the creation of the first design team at VenueBook.
Technologies: Sketch, UX Design, Information Architecture (IA), User Research, User Interviews, Content, Quantitative Research, Qualitative Research, UX Research, User Behavior, User Surveys, Ethnography, A/B Testing, Research, UX, UX Strategy, UX Audits, Web Design, Prototyping, Wireframing, Usability Testing, SaaS Design, Agile, Product Design, Interaction Design (IxD), Systems Thinking, Heuristic Review, Heuristic Analysis, User Flows

Education

Master's Degree in Design Research, Writing and Criticism
2020 - 2021
School of Visual Arts - New York, NY, USA
Bachelor's Degree in Cultural Studies
2016 - 2020
SUNY Empire State College - Saratoga Springs, NY, USA

Experience

UX Strategy20 years
UX Design20 years
UX Audits15 years
Information Architecture (IA)15 years
UX Research12 years
User Interviews12 years
User Research12 years
Design Systems4 years

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Designer in New York, NY, United States

Portfolio

Employment

UX Strategist

Senior Product Designer

Design Mentor

Design Mentor | Teacher

Product Design Lead

Lead Product Designer

Education

Experience

Location