Ben has been described as a polymath with broad interests and the ability to quickly identify connections and synthesize solutions. Today, he uses his diverse skills and knowledge of human behavior to support high-performing, inclusive teams that deliver highly usable technology solutions to some of the most challenging problems.
Fully designed and conducted qualitative usability testing for a new, innovative social music sharing and discovery app for Crushroom, Inc., a US-based startup.
Worked with an accomplished US-based product design firm, leading a team of designers and researchers to uncover consumer needs, and design a feasible 5-year strategic vision that articulates the future of digital healthcare in the US.
Co-founded IN.VOLVE, a group of UX professionals in Portland, Oregon, USA to promote social equity and inclusivity in the UX design profession.
Co-founded a startup focused on using existing technology to support one-to-one personal trainers working remotely with their clients.
Established research and design functions, processes, and standards as part of executive leadership.
Quickly ramped up to lead the design of a mission-critical, high-value business application for electrical engineers and customers of Daimler Trucks North America, while rectifying and growing the client account.
Established product design direction and created the design system for BAM! — a sales enablement platform for industrial OEMs, comprised of a digital asset management (DAM) web application, and accompanying mobile sales tool.
Managed and contributed to the work of a team of designers and researchers across marketing, product design, and legacy service clients.
Set standards for usability and design quality while creating opportunities for cross-collaboration and professional growth of direct reports.
Designed and instructed a 16-week collaborative course, teaching undergraduate students basic design thinking exercises and user-centered design methodologies.
Taught an end-to-end mobile app design process, including requirements definition, user research, information architecture, wireframe design, UI design, prototyping, qualitative usability testing, presentation, and teamwork.
Taught students basic use of Sketch, Principle, and InVision.
Established grading standards to incorporate peer assessments in a balanced way.
Coached students on presentation skills.
Technologies: Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Sketch, Apple Keynote
UX / UI Designer
2008 - 2009
Designed the UI system for the corporate intranet at Cisco Systems.
Collaborated with a team of UX designers and engineers to establish enterprise-class usability patterns and implement UI updates.
Designed the information architecture for Nike Vision and Nike Golf web properties.
Helped conceptualize and integrate UX design into an Agile/SCRUM workflow.
Participated in and led design-thinking exercises for client projects.