Ben M Broughton

Designer in London, United Kingdom

Member since February 17, 2020

Ben is a senior UX/UI designer with a wealth of experience in the finance sector (Fidelity Investments, Barclays, AIB bank). Being keen on the Lean UX process, he has learned how to incorporate these techniques into an Agile development environment, testing assumptions and tackling designs before the dev sprint occurs to help shape the development for the end-users benefit.

User Interface (UI)Web UI Visual Design Branding UI Design UX Design User Experience (UX)Mobile Design Mobile App UI Web App Design User Flows App UX App UI Dashboard Design Adobe Photoshop Show more

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Portfolio

Digital Design

Savings Goals - New Feature for Banks iOS App
- Fintech
- User Experience (UX)
- Product Design
- User Interface (UI)
- Banking & Finance
- iOS
- iOS App Design
- Android App Design
UX/UI for Yodels Enterprise Delivery Application
- Legacy Software
- Online Delivery
- User Experience (UX)
- User Interface (UI)
- UX Research
- Visual Design
- Dashboard Design
- Design Thinking
- Google Design Sprints
- Design Sprints
- Wireframing
- Enterprise Software
Credit Management Features for Retail Web
- Banking & Finance
- Web UX
- Retail & Wholesale
- User Interface (UI)
- Responsive
- User Experience (UX)
- Online Shopping
- Credit Risk
- Google Design Sprints
- User Testing
- User Research
Web Banking - Investment Manager
- Visual Design
- Banking & Finance
- User Interface (UI)
- Web Design
- Web UX Design
- Desktop Web Design
- Fintech
UX/UI For a Virtual Changing Room and Shopping App
- Retail & Wholesale
- Shopping Carts
- User Experience (UX)
- User Interface (UI)
- iOS App Design
- iOS UX Design
Discovery for Enterprise Applications Softphone
- User Interface (UI)
- UX Research
- User Experience (UX)
- Wireframing
- Enterprise Application Design
- Enterprise Design
- Software Design
- Enterprise Software
- Google Design Sprints
- Design Sprints
- Design Thinking

Employment

UX Consultant
2016 - PRESENT
Usertroop Ltd
- Worked with a variety of clients including Barclays, AIB bank, Very.co.uk, Littlewoods.com, Yodel, Desap, and the Indian education department.
- Ran design sprints and workshops. Represented design/UX in any stakeholder or team meetings.
- Contributed to competitor analysis, experience mapping, creating personas, defining user flows.
- Performed wireframing, rapid prototyping, A/B testings, conducting online surveys, guerrilla testing, visual design.
- Worked with POs and developers to finalize the front-end and refine the product based on further quantitative experimentation.
Technologies: Microsoft Office, Confluence, Slack, Airtable, UserZoom, InVision App, Figma, Sketch, Adobe Experience Design (XD)
Senior UX/UI Designer
2018 - 2020
The Very Group
- Iteratively improved the current credit offerings for Very.co.uk and Littlewoods.com and apps.
- Balanced UX with compliance frictions, business goals, and technical feasibility.
- Created conceptual storyboards, wireframes, designs, and functional prototypes to drive product direction.
- Validated prototype designs using an in-house lab.
- Supported implementation with the development team.
Technologies: Microsoft Office, Confluence, Slack, Airtable, UserZoom, InVision, Sketch, Adobe Experience Design (XD)
UX Consultant
2017 - 2018
Barclays plc
- Responsible for the Finance Coach, and ISA onboarding features in the Barclays mobile app.
- Ran design sprints, created various lo-fi and hi-fi screen flows, and built and tested prototypes in Proto.io.
- Supported the implementation for Android and iOS development teams.
Technologies: Microsoft Office, Confluence, Proto.io, Sketch
UX/UI Consultant
2017 - 2017
Yodel
- Led the design helping Yodel migrate and refine their legacy operations and delivery software into intuitive unified modern applications.
- Defined problem with key stakeholders.
- Contributed to card sorting for key features with SMEs.
- Ran design sprints with end users and developers.
- Created lo-fi and hi-fi designs and prototypes.
Technologies: Adobe CC, HTML5, AngularJS, Bootstrap, Microsoft Office, Confluence, InVision, Zeplin, Sketch
Lead UX Designer/Researcher
2015 - 2016
AIB bank
- Served as the lead UX designer for the OneView project, a staff sales assist application for smartphone, tablet, and desktop.
- Led research, wireframes, and prototypes of new features for Agent Desktop, a telephony application used in by the phone banking staff.
- Set up and led bi-monthly user testing with 4-5 bank branch staff, testing prototypes on a tablet, validating and compiling feedback, and SUS test data to inform the development.
- Set up and incorporated lean UX techniques into the teams Agile development process using JIRA.
Technologies: Microsoft Office, Confluence, Balsamiq, InVision, Adobe Illustrator
Senior UX Designer
2014 - 2015
Fidelity Investments
- Served as the sole UX designer for the document central application, Fidelity’s own dropbox for 50,000 internal users.
- Set up an associate experience group for developing UX governance and standards for internal Applications.
- Acted as the lead designer for the data harness application UI, developed for a Chinese development team to replicate live data for testing purposes.
- Collaborated with a team of information architects, visual designers, editors, UX developers, researchers, and usability specialists to tackle complex projects of varying size.
Technologies: HTML, Microsoft Office, Adobe CC, CSS, OmniGraffle, Balsamiq, InVision, Axure RP Pro
Senior UX/UI Designer
2009 - 2014
Zoocko
- Handled creative direction, competitive analysis, data analysis, wireframing, and stakeholder management.
- Oversaw UX/UI and visual output across all platforms including desktop, mobile, and tablet.
- Led brand identity, responsive web design, apps, social media marketing, and web development.
Technologies: Adobe Creative Suite, Adobe CC, CSS3, HTML5, Microsoft Office, OmniGraffle, Sketch
Interaction Designer
2007 - 2008
Nokia
- Designed and animated new UI elements for prototype mobiles.
- Storyboarded use cases and created wireframes/user flows, rapid prototyping.
- Led the translation of use cases and user experience targets into tangible UI prototypes.
- Assisted with walk-throughs and usability testing. Updated the UI per changing needs and requirements.
- Presented UI prototypes to key stake holders.
Technologies: Adobe Flash Lite, Adobe Creative Suite, CSS, HTML5, Flash, Adobe After Effects, Adobe InDesign, Adobe Illustrator

Education

Higher National Diploma in Graphic Design
2003 - 2005
Hugh Baird College - Liverpool, UK

Certifications

Mobile Apps and Responsive Web Design (RWD)
FEBRUARY 2015 - PRESENT
Axure Software Solutions
Axure RP Pro Advanced
FEBRUARY 2015 - PRESENT
Ax-Stream
Design Thinking
JULY 2014 - PRESENT
Udemy
Human-Computer Interactions
JUNE 2014 - PRESENT
University of San Diego (Coursera)
Web Technologies
APRIL 2013 - PRESENT
University of Liverpool

Experience

User Interface (UI)15 years
Adobe Photoshop15 years
Web UI15 years
Adobe Illustrator14 years
User Experience (UX)13 years
Sketch7 years
InVision5 years
Adobe Experience Design (XD)1 year

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Designer in London, United Kingdom

Portfolio

Employment

UX Consultant

Senior UX/UI Designer

UX Consultant

UX/UI Consultant

Lead UX Designer/Researcher