Benjamin Delic, Designer in Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
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Benjamin Delic

Verified Expert  in Design

Designer

Location
Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
Toptal Member Since
April 22, 2022

Benjamin is a seasoned multilingual digital product designer highly regarded for over 15 years of experience leading and collaborating across global teams to produce world-class digital products for Fortune 500 companies and startups. A skilled communicator who guides market research, UX, interface design, and usability testing to create user-friendly mobile and web apps for mission-critical projects. He's a team leader known for guiding internal groups to create compelling digital products.

Portfolio

Work Experience

Principal Product Designer

2022 - PRESENT
HTEC Group
  • Developed comprehensive education plans for a team of over 70 designers within the company, fostering skill enhancement and professional growth.
  • Spearheaded initiatives to elevate client satisfaction, ensuring that projects consistently met and exceeded their expectations.
  • Played a pivotal role in the discovery phases and proposal processes, contributing insights and expertise that shaped effective project strategies.
  • Conducted diligent assessments to enhance product design processes, resulting in improved efficiency and heightened customer satisfaction.
  • Led the creation of company-wide design standards, ensuring consistency and excellence across all design projects.
Technologies: Figma, Accessibility, Teamwork, Product Discovery, Customer Success, B2B, UX Design, Product Design, UX Leadership, User Experience (UX), User Interface (UI), User Journeys, Web Design, Web App UX, Web App UI, Design Consultation, Websites, Insurance, Digital Banking, Web Accessibility, A/B Testing, User Feedback, User Testing, Hospitality, Analytics, Data Visualization, Dashboard Design, Mobile UI Design, Responsive Web Design (RWD), Mobile UI, Mobile UX, Mobile Design, Smart Home Technology, Smart Homes, UX Research, User Interviews, Design Thinking, User Experience Strategy, User Experience Design, Design Leadership, User Personas, User Stories, Branding, Landing Pages, SaaS Design, Design Production, Design Systems, Information Architecture (IA), Web UX Design, SaaS, Complex Application User Interfaces (UI), Complex Web Systems, Research, Healthcare Services, Finance, Product Leadership, Agile, iOS App Design, Android UI Design, User Research, Remote Usability Testing, Usability, Leadership, Zeplin, Redesign, eCommerce Design, Conversion Rate Optimization (CRO), Web UX, Web UI, eCommerce, Journey Mapping, UX Wireframes, Mobile, Mockups, Software as a Service (SaaS), Web, Artificial Intelligence (AI), Style Guides, Landing Page Design, Point of Sale, Dashboards

User Experience Architect

2014 - 2022
Maestral Solutions
  • Oversaw all phases of the digital product lifecycle for large enterprise solutions and startups, from planning to inception, including market research, prototyping, wireframing, content optimization, usability testing, and interface design.
  • Earned a reputation for leading teams to create interfaces and experiences for a wide range of brands in hospitality, health care, technology, media, communication, and nonprofit, resulting in establishing the company as an industry leader.
  • Maximized UX impact by designing interactive, user-centered interfaces with a strong focus on appearance, sophisticated production values, and intuitive navigation.
  • Boosted client satisfaction by driving projects based on user needs and business requirements by translating qualitative and quantitative research data, business goals, and requirements into functional designs and conducting usability testing.
  • Provided hands-on leadership to 10 highly talented and skilled designers, driving ambitious project outcomes as lead designer of the product design and UI/UX department.
  • Sought as the creative lead and designer on projects by facilitating client design thinking workshops and conducting user research, testing, and design.
  • Met team member recruitment, satisfaction, and retention goals by mentoring and conducting internal education programs and teaching in-house UI/UX, HTML5, and CSS3 sessions for Gigi's School of Coding.
Technologies: Wireframing, UX Prototyping, UX Leadership, UI Design, UX Design, Digital Product Design, UX Research, Mobile App Design, Web App Design, Usability Testing, B2B, Internet of Things (IoT), Product Design, Responsive Web Apps, User Experience (UX), User Interface (UI), User Journeys, Web Design, Web App UX, Web App UI, Design Consultation, Websites, Insurance, Digital Banking, Web Accessibility, A/B Testing, User Feedback, User Testing, Hospitality, Analytics, Data Visualization, Dashboard Design, Mobile UI Design, Responsive Web Design (RWD), Mobile UI, Mobile UX, Mobile Design, Smart Home Technology, Smart Homes, User Interviews, Design Thinking, User Experience Strategy, User Experience Design, Design Leadership, User Personas, User Stories, Branding, Landing Pages, SaaS Design, Design Production, Design Systems, Information Architecture (IA), Web UX Design, SaaS, Complex Application User Interfaces (UI), Complex Web Systems, Rapid Prototyping, Research, Healthcare Services, Finance, Product Leadership, Agile, iOS App Design, Android UI Design, User Research, Remote Usability Testing, Usability, Leadership, Zeplin, Redesign, eCommerce Design, Web UX, Web UI, eCommerce, Journey Mapping, UX Wireframes, Mobile, Mockups, Software as a Service (SaaS), Web, Style Guides, Landing Page Design, Point of Sale, Dashboards

Senior Digital Product Designer

2010 - 2022
Freelance
  • Created digital products, user experience, and interfaces and provided solutions for multiple clients per year, operating in all commercial and non-commercial areas, including sports clubs, manufacturers, writers, doctors, and more.
  • Maximized UX impact by designing interactive, user-centered interfaces with a strong focus on appearance, sophisticated production values, and intuitive navigation.
  • Sought as the creative lead and designer on projects by facilitating client design thinking workshops and conducting user research, testing, and design.
Technologies: Wireframing, Prototyping, UX Research, Usability Testing, Mobile App Design, Web App Design, B2B, UX Design, Product Design, UX Leadership, Responsive Web Apps, User Experience (UX), User Interface (UI), User Journeys, Web Design, Health, Web App UX, Web App UI, Websites, Fintech, Insurance, Digital Banking, Web Accessibility, A/B Testing, User Feedback, Google Analytics, User Testing, Hospitality, Sports, Analytics, Web Analytics, Data Visualization, Dashboard Design, Mobile UI Design, Responsive Web Design (RWD), Mobile UI, Mobile UX, Mobile Design, Smart Home Technology, Smart Homes, User Interviews, Design Thinking, User Experience Strategy, User Experience Design, User Personas, Travel & Leisure, User Stories, Branding, Landing Pages, SaaS Design, Design Production, Design Systems, Healthcare, Information Architecture (IA), WordPress, Web UX Design, SaaS, Rapid Prototyping, Research, Healthcare Services, Finance, Nonprofits, Public Transportation, Airport Transportation, iOS App Design, Android UI Design, User Research, Remote Usability Testing, Usability, Food Ordering Platforms, Zeplin, Redesign, eCommerce Design, Web UX, Web UI, eCommerce, Journey Mapping, UX Wireframes, Mobile, Mockups, Software as a Service (SaaS), Web, Artificial Intelligence (AI), Style Guides, Landing Page Design, Content Management Systems (CMS), Dashboards

User Experience and Interface Designer

2009 - 2010
Sonic
  • Communicated design ideas to create wireframes, storyboards, user flows, process flows, and site maps.
  • Oversaw all marketing and social media strategies and created branding and style guides.
  • Cut developer costs 50% by conducting all website coding, publishing, and updates.
  • Surpassed client outreach goals 300% by implementing exceptional project management strategies.
Technologies: UI Design, HTML, CSS, Wireframing, Social Media Strategy, UX Design, Websites, User Feedback, Branding, Landing Pages, Redesign, Web UX, Web UI, eCommerce, Mockups, Web, Landing Page Design

User Interface Designer

2005 - 2007
ICS
  • Created ideas and concepts, visualizing website’s UI specifications.
  • Provided recommendations and web support for migrating websites into new environments.
  • Made adjustments and improvements to original designs as needed in response to technical requirements, needs or limitations.
Technologies: UI Design, Photoshop CC, HTML, CSS, Websites, User Feedback, Branding, Landing Pages, Redesign, Web UX, Web UI, eCommerce, Mockups, Web, Landing Page Design
2004 - 2012

Enigneer's Degree in IT Mechanical Engineering

University of Sarajevo - Sarajevo, Bosnia and Herzegovina

Tools

Adobe Experience Design (XD), Figma, Balsamiq, Photoshop CC, Zeplin, Google Analytics

Platforms

WordPress, Mobile, Web

Languages

CSS, HTML

Industry Expertise

Health, Hospitality, Travel & Leisure, Healthcare, Insurance, Sports

Other

Wireframing, UI Design, UX Design, Mobile App Design, Web App Design, Digital Product Design, UX Leadership, Product Design, Business Logic, Responsive Web Design (RWD), Strategy, Business Strategy, Design Leadership, User Experience (UX), Web Design, Mobile UI, Mobile UX, Design Thinking, Teamwork, Product Discovery, Customer Success, B2B, Web App UX, Design Consultation, Websites, Dashboard Design, Mobile UI Design, Mobile Design, User Experience Strategy, User Experience Design, Landing Pages, SaaS Design, Information Architecture (IA), Web UX Design, SaaS, Complex Application User Interfaces (UI), Complex Web Systems, Web UX, Web UI, UX Wireframes, Mockups, Software as a Service (SaaS), Landing Page Design, Dashboards, UX Research, Usability Testing, UX Prototyping, Prototyping, Accessibility, Android App Design, Mobile UX Design, eCommerce, Redesign, Branding, UX Strategy, User Interviews, User Surveys, Social Media Apps, Cross-platform UX, Freelancing, Healthcare Management Systems, Veterinary Medicine, Software, Mobile App Development, Airports, Flight Management, Travel, Agency, User Flows, Leadership, User Interface (UI), Research, Healthcare Services, Finance, Nonprofits, Airport Transportation, Public Transportation, Food Ordering Platforms, Startups, Design Strategy, Smart Home Technology, Product Leadership, Agile, iOS App Design, Android UI Design, User Personas, User Research, Remote Usability Testing, Usability, Web Accessibility, User Journeys, Internet of Things (IoT), Responsive Web Apps, Web App UI, A/B Testing, User Feedback, User Testing, Analytics, Web Analytics, Data Visualization, Smart Homes, User Stories, Design Production, Design Systems, Rapid Prototyping, eCommerce Design, Journey Mapping, Style Guides, Content Management Systems (CMS), Point of Sale, Social Media Strategy, Fintech, Digital Banking, Conversion Rate Optimization (CRO), Artificial Intelligence (AI)

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