Bill Stewart
Verified Expert in Design
Designer
Victoria, BC, Canada
Toptal member since November 19, 2021
Bill is a senior UX design manager with 15+ years of experience delivering value through superior design. He excels at leading design teams as a player, coach, and mentor through the end-to-end design process in agile environments. Bill loves building value in fast-moving 0-1 startup-like environments, as well as established products. His focus is helping teams create business and user value using research, storytelling, user flow, visual design, and measurable KPIs for continual improvement.
Portfolio
Work Experience
Senor UX Product Design Manager
Wayfair
- Led product design for a suite of innovative marketing tools to optimize B2C advertising, campaign management, content creation, and notifications.
- Pioneered new design patterns to deliver better consistency and efficiency across teams and tools. I empowered cross-functional groups to brainstorm, design, and iterate high-value innovative solutions.
- Acted as a cross-functional design collaboration mentor. Also, I empowered teammates across the org to de-silo design, improve the design process, tooling, and collaboration methods.
Senior UX Product Design Manager
Globalization Partners
- Directed, managed, and mentored remote 0-1 design team for strategic wins and tactical consistency across the entire organization, including product, research, flows, UI prototypes, and creative.
- Transformed a global service with leading-edge B2C design patterns. I achieved qualitative and quantitative improvements for a superior SaaS experience.
- Spearheaded workshops and empowered cross-functional groups to discover, ideate, design, and iterate high-value improvements.
Senior Product Design Leader/Architect
Schneider Electric
- Led remote design/UI teams, guiding ideation, user flows, product, design, systems, and prototyping interactions.
- Revolutionized qualitative and quantitative results for an app that TOP 5 world tech leaders depend on to keep the world’s data centers working.
- Led the UX redesign of a high-priority sales portal used in 168 countries.
Senior Product Design Manager
Bambora
- Managed design team for North American team and acted as a strategy leader for the global team at a fintech startup.
- Mentored and coached designers, led process improvements for agile research, journey mapping, personas, and usability testing.
- Transformed enterprise design process and global onboarding flows for B2C. and B2B SaaS sites and mobile apps.
- Spearheaded widely-used North America and global UX customer strategies, including client KPIs, personas, research, journeys, and competitive analysis.
UX Design Manager
Complia Health
- Managed design/UI team-leading agile redesign of a global healthcare portal.
- Pioneered inclusive UX product design practices to improve autonomy and quality of service for diverse users with physical, mental, and technical limitations.
- Led team to slash the need for agency support. B2C call volume reduced 85%. Support costs dropped an estimated 38%.
- Led agile design iterations with usability feedback from the USA, Canada, and Australia.
Senior UX Manager
Province of B.C.
- Managed design activities to boost the quality of the BC Corp Registry portal.
- Directed redesign that radically simplified consumer access to information.
- Managed and edited content strategy across many different ministries.
Product Design Director
Moment
- Built and managed a large 0-1 B2C cross-functional design team to ideate, research, design, prototype, and validate monetized social story sharing.
- Transformed social photo-sharing by inventing a powerful collaborative. storytelling system. Used high-level vision to redefine problems and goals.
- Hired rock-star C-level execs from Adobe, Second Life, DivX, and LucasArts; acclaimed by Apple founder Steve Wozniak.
- Invented and patented home screen widgets used by over two billion users.
UX Design Manager
Microdivision
- Managed cross-functional design team for a video-based e-learning platform.
- Led ideation and brainstorming workshops to transform a video learning concept into a valuable and monetized consumer education platform.
- Guided on user research, wireframing, validation testing, product-design-engineering relationships, visual design, and iterative improvements.
UX Design Manager
WarnerMedia & Netscape
- Directed B2C design team for many successful high-profile products, including. the Netscape web browser. I iterated with research and usability test feedback.
- Negotiated $11 million worth of high-profile work from Time Warner and Netscape. As client liaison, I led successful presentations and ideation.
- Grew profit 40 times for the Time Warner-funded startup as cross-functional team lead and business development liaison.
- Served as collaboration bridge between business development, product, design, engineering, and QA.
UX Design Lead
Microsoft
- Led team redesigning Microsoft B2C tools and apps used by more than 250 million consumers.
- Brainstormed and validated enhancements to improve Windows UI challenges.
- Led design of the Microsoft Connection Wizard to simplify video conferencing.
Certifications
Usability, HCI, and User-centered Design (UCD)
Udemy
Skills
Tools
Figma, FigJam, Miro, Microsoft OneNote, Zoom, Jira
Platforms
Windows, Axure, iOS, Android
Other
B2B2C, Human Resource Management Systems (HRMS), Design Systems, Team Mentoring, Team Leadership, UX Flows, UX Design, B2C, Mobile UX, Desktop App Design, eCommerce UX, Mobile eCommerce, Behavioral Design, Accessible Design, Design Strategy, SaaS, Web UX, Startups, Hiring, Global Strategy, HR Tools, Mobile POS, Design Leadership, DesignOps, Brainstorming, Mentorship & Coaching, Mental Model, Behavior-driven Design, User Research, User Personas, Responsive Web Apps, Behavioral Science, Ideation Workshops, UX Analysis, GAP Analysis, UX Mentoring, Leadership, Product Design, Strategy, Mobile Apps, Mobile App Design, User Experience (UX), Prototyping, User Flows, Web App Design, Product Strategy, Consumer-facing Product Design, Customer Journeys, UX Strategy, Mobile Design, Workshops, Web UX Design, Web Design, Web UI, UX Prototyping, Wireframing, Minimum Viable Product (MVP), User-centered Design (UCD), eCommerce, High-fidelity Prototypes, Discovery Workshops, User Journeys, Low-fidelity Prototypes, Enterprise, WCAG 2, Rapid Prototyping, Interaction Design (IxD), Responsive Web Design (RWD), Enterprise Design, Web App UI, Business to Business to Consumer (B2B2C), UX Research, UX Testing, Fintech, Adult Education, Healthcare Services, B2B, Web App UX, Design Workshops, AI Design, Affiliate Marketing, Videos, Photo Cards, Widgets, Educational Games, Educational Videos, Educational Portals, Fitness Trackers, Mastering, Usability Testing, Mind Maps, Remote Usability Testing, User Interface (UI), Information Architecture (IA), Content Management Systems (CMS), UI Animation, Motion & Animation Design, Mobile Learning, Blockchain, Web Security, Video Streaming, Payroll & Benefits, Employee Benefits, App UX, Reporting System Design, Content Strategy, UI Design
Experience
- UX Design - 16 years
- UX Flows - 14 years
- Design Strategy - 13 years
- Behavioral Design - 13 years
- Team Leadership - 12 years
- Figma - 10 years
- Business to Business to Consumer (B2B2C) - 8 years
- B2C - 8 years
Tools
- Figma
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