Bradley Green, Designer in Melbourne, Victoria, Australia
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Bradley Green

Verified Expert  in Design


Melbourne, Victoria, Australia
Toptal Member Since
September 15, 2020

Bradley is a passionate design professional with over ten years of experience as a hands-on design practitioner and leader. Bradley's designed the best-of-the-breed digital experiences for some of the world's largest and most respected companies (including Mercedes-Benz) as well as for innovative startups. Decidedly curious with a zest for learning, Bradley has also received international awards for his work.


Work Experience

Product Design Consultant

2020 - PRESENT
Telstra Corporation
  • Optimized the direct debit cancellation experience for telecommunications customers (self-service) resulting in ~50,000 fewer cancellations per year.
  • Improved the direct debit sign-up experience for telecommunications customers (self-service) resulting in a ~300% increase in sign-ups.
  • Uplifted order tracking page and associated notifications resulting in a +10 increase in NPS.
Technologies: Adobe Illustrator, InVision, Sketch, Miro

Lead Experience Designer, Customer Experience

2019 - 2020
National Australia Bank (NAB)
  • Led the UX design for the bank's internet banking (mobile web) platform.
  • Spearheaded the design for a number of other initiatives relating to spending controls, personal financial management, and simplification of key user experiences across multiple platforms.
  • Successfully managed complex stakeholder relationships to progress designs to completion.
Technologies: Microsoft PowerPoint, Confluence, Jira, Adobe Illustrator, InVision, Sketch

Principal Experience Designer

2018 - 2019
  • Developed human-centered design processes and techniques for the agency and its clients.
  • Responsible for UX, UI and UX research for the agency's largest client globally.
  • Created designs that exceeded best practice eCommerce and omnichannel retail experiences (benchmarked globally).
  • Developed a living design system for one of Australia's largest eCommerce sites.
Technologies: Confluence, Jira, Adobe Photoshop, Adobe Illustrator, Marvel, Principle, Zeplin, Axure, InVision, Sketch

Lead Experience Designer, Emerging Channels

2017 - 2018
National Australia Bank (NAB)
  • Oversaw the UX, visual, and conversational design for digital self-assist solutions for NAB's business customers.
  • Undertook the design and research for an artificial intelligence (AI) chatbot.
  • Developed a design system (global experience language) for the bank's chatbot experiences to surface across multiple platforms.
  • Designed contextual help solutions across the bank's public and authenticated websites and apps, with a primary focus on the UX for new user onboarding.
Technologies: Confluence, Jira, Microsoft PowerPoint, Adobe Illustrator, Adobe Photoshop, InVision, Sketch, Principle

Design Director

2016 - 2018
The Hothouse
  • Led the creative efforts for the agency's largest clients.
  • Designed print and digital catalogs for Australia's largest flooring retailer.
  • Designed print and digital advertising for a global hair regrowth franchisor.
Technologies: Adobe Photoshop, Adobe InDesign, Adobe Illustrator

Digital Projects Manager

2013 - 2016
Henley Properties
  • Led the design and project management of an industry-leading client portal which allows Henleyʼs clients to monitor the progress of their build, submit and receive documents electronically, and communicate with Henley staff.
  • Oversaw the design and management of an app for Construction Managers to electronically manage the build of multiple homes.
  • Led the design and project management of an occupational health and safety app.
  • Spearheaded the design and project management of a sales process automation initiative using Kentico.
  • Oversaw the design and project management of a bespoke web-based digital asset management application.
Technologies: Microsoft Dynamics AX, Project Management, Teamwork, Kentico, Adobe Illustrator, Adobe Photoshop, Sketch

Designer (UX, UI, UX Research, Product Design)

2007 - 2012
  • Worked as a freelance designer on UX, UI, research, product design, and graphic design projects for numerous clients across many industries (and countries).
  • Won three international awards for my UX and UI work.
  • Completed freelance projects for some of Australia's leading design agencies.
  • Created designs for Mercedes-Benz in adherence to complex brand guidelines.
Technologies: Adobe Suite, Adobe Illustrator, Trello, Confluence, Jira, InVision Studio, Zeplin, Axure, InVision, Sketch


2004 - 2007
  • Managed and designed the build of a website that utilizes geo-location technology to automatically curate content based on the user's location and provide the user with hyper-local discount offers.
  • Implemented and designed online advertising (PPC and social media) campaigns.
  • Designed and built WordPress landing pages for revenue generation through affiliate programs.
Technologies: Apple Keynote, Adobe Photoshop, Adobe Illustrator, WordPress

Leading SAFe (Scaled Agile)

Scaled Agile Training


Design Thinking



Product Design



Digital Illustration

Fezilla Studio


Graphic Design

California Institute of the Arts: CalArts


Google AdWords: Advanced Display

Google Partner Academy


Google AdWords: Advanced Search

Google Partner Academy


Google AdWords: Advertising Fundamentals

Google Partner Academy


Sketch, InVision, Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Zeplin, Visio, Lucidchart, Balsamiq, Marvel, Figma, Principle, Jira, Confluence, Microsoft PowerPoint, Kentico, Microsoft Dynamics AX, Apple Keynote, InVision Studio, Trello, Miro


Axure, WordPress, Adobe Suite, Webflow


UX Design, UI Design, Product Design, Digital Experience Design, Visual Design, Digital Design, UX Research, User Testing, Workshops, User Personas, Customer Journeys, Information Architecture (IA), Wireframing, Prototyping, User Flows, WordPress Design, Empathy Mapping, Web UX, UX Flows, Agile UX, App UX, App UI, Web UI Design, Ideation, Heuristic Review, Research Synthesis, Graphic Design, Design Sprints, Mobile UX, Responsive Design, Mobile UI, IT Project Management, Design Systems, User Surveys, Digital Illustration, Accessible Design, Teamwork, Project Management, Mobile UX Design, Digital Product Design

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