Bryce Thompson, Designer in Austin, TX, United States
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Bryce Thompson

Verified Expert  in Design


Austin, TX, United States
Toptal Member Since
August 28, 2019

For the past several years, Bryce has been working as a product designer with some of the most innovative and growth-focused companies in the US. He has a consistent track record of creating empathetic and intuitive user experiences for his clients ranging from healthcare to real estate, security to artificial intelligence and machine learning solutions.


Work Experience

Lead Experience Designer

2019 - 2022
  • Designed a buyer experience for software purchasers looking for reviews on enterprise software.
  • Designed experiments to increase user sign-ups and activity.
  • Introduced a service-design process wherein we identified organizational improvements to better serve our customers.
  • Led experimental concepts to leverage customers' perceptions of trust and software.
  • Designed a better experience for vendors to sell their software online and get better reviews.
Technologies: Slack, Figma, Maze, Notion, Research, User Experience (UX), Product Design, Platform Design, After Effects CC, Agile, Mobile App Design, Design Sprints, Dashboards, Validated User Research, Unix

Senior Service Designer

2017 - 2018
  • Designed A/B experiments for the Atlassian Community, which increased monthly active users by 800%.
  • Designed the sections—Enhanced Profile and Community Events—which increased monthly traffic to 3 million.
  • Led the design for a team of five developers, product managers, and marketing staff.
  • Created designs and provided documentation that fully defined the problem allowing for cross-organization alignment.
  • Conducted workshops and design-sprint exercises in-house with the Atlassian Community team.
Technologies: Agile, Slack, Confluence, Sketch, User Experience (UX), Product Design, Sketch 4, Mobile App Design, Design Sprints, Dashboards, Validated User Research

Senior Product Designer

2016 - 2018
Grace Hill
  • Designed and developed a marketing experience in 30 days that would become a retainer project that would last close to two years.
  • Designed products internally such as mystery shopper experiences as well as gamification products.
  • Created a site that was integrated into Salesforce and other online tracking methodologies.
  • Designed several landing pages that would be deployed, campaigned, and then measured for efficacy.
  • Supported a retainer that would allow a company to grow its sales and marketing team and slowly bring in an internal team of designers and developers.
Technologies: PHP, Salesforce, CSS3, WordPress, Adobe Photoshop, Slack, Sketch, Product Design, Photoshop CC, Sketch 4, Mobile App Design, Dashboards, Unix

Senior Product Designer

2014 - 2016
  • Led a team in designing the first digital rehab treadmill experience for physical therapists and their patients.
  • Interviewed patients, therapists, and clinician staff and tested their ability to use the software.
  • Supervised ideation workshops to whiteboard out possible solutions.
  • Performed user research and technical research that would act as the constraints for our overall project solutions.
  • Designed an experience that would constitute a medical-grade in-session interface and a SaaS-based patient web experience.
Technologies: TeamGantt, Adobe Photoshop, Slack, Sketch, User Experience (UX), Product Design, Platform Design, iOS, Android, Photoshop CC, Sketch 4, Mobile App Design, MacOS, Design Sprints, Dashboards, Validated User Research, Windows

Product Experience Director

2013 - 2014
  • Created and designed a tablet application that would educate the caregivers of stroke patients on how best to treat their loved ones.
  • Led a team of designers and developers as we created and designed a new platform experience for ShipStation.
  • Helped grow Handsome into a multimillion-dollar-a-year product agency in Austin.
  • Created and designed a platform for network security threat identification called InQuest.
  • Onboarded and led an education initiative for our team to excel at prototyping and interface micro-interactions.
Technologies: TeamGantt, Origami, Adobe Photoshop, Slack, User Experience (UX), Product Design, Platform Design, iOS, Android, Photoshop CC, After Effects CC, Agile, Mobile App Design, MacOS, Design Sprints, Dashboards, Validated User Research

Senior UX Designer

2011 - 2013
Dumbwaiter Design
  • Helped grow a design agency from a startup incubator to a downtown-office location while securing multiple revenue streams in media markets such as NYC and San Francisco.
  • Designed several websites for higher education institutions such as RIT, Devry, and Skidmore College.
  • Helped design and develop many web experiences on top of the Django framework.
  • Performed research and ideation sessions with incoming clients.
  • Supported the establishment of a unique culture that would attract many of the finest nearby talents from our talent pool at RIT.
Technologies: Adobe Photoshop, MindNode, jQuery, HTML5, CSS3, User Experience (UX), iOS, Android, Photoshop CC, Mobile App Design, Dashboards, Unix

UX/UI Designer | Developer

2010 - 2011
University of Rochester Medical Center
  • Worked closely with Epic on an initiative to migrate URMC to digital patient charting.
  • Designed various internal dashboards and support resources to better relay internal processes to our 20,000+ workforce.
  • Designed and developed internal communications as needed during our two-week go-live event.
  • Set a precedent for better design and user experience by advocating at an organization that was not familiar with these processes.
  • Recommended and helped facilitate numerous enterprise technology solutions.
Technologies: Adobe Photoshop, User Stories, HTML5, CSS3, Dashboards, Unix

Interactive Designer I

2009 - 2010
  • Designed and developed K-12 template websites for schools all over the country.
  • Introduced a UX methodology and process into the visual creative wing of the company.
  • Collaborated with developers to quickly release dozens of visual templates on top of the Centricity CMS.
  • Challenged other designs at the company to be more UX-minded in their problem-solving.
  • Helped push the front-end development implementations of our solutions by contributing and refining the process around CSS3.
Technologies: JavaScript, Flash, HTML, CSS
2004 - 2009

Bachelor's Degree in Information Technology

Rochester Institute of Technology - Rochester, NY, USA