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Chad Harbig

Chad Harbig

Boise, ID, United States
Member since May 20, 2018
Chad has an M.S. in Human Computer Interaction and 15 years of experience helping forward-thinking companies deliver innovative solutions to complex problems. He specializes in UX design and information architecture for cross-platform mobile apps, eCommerce sites, and solutions that blend physical and digital interaction. Chad was the UX lead for the responsive redesign of, a popular fitness site with 300,000+ daily visitors.
Chad is now available for hire
  • inSSIDer Tech
  • GigMob
  • IdeaRoom
  • SignBright
  • Digital Product Consultant
    2011 - PRESENT
    • Designed a cryptocurrency arbitrage solution for hobbyist traders.
    • Supported HP's product team in designing a modern printer control panel experience.
    • Assisted with development of UI standards for an innovative predictive analytics startup.
    Technologies: Sketch, InVision, Adobe Suite
  • Head of Product
    2015 - 2018
    • Led a cross-functional innovation team responsible for understanding the needs of telecom service providers and developing a solution to address them.
    • Designed the company’s first Data-as-a-Service offering to help companies track technical adoption of Wi-Fi software and related impacts on service calls.
    • Introduced user research and experience design best practices and trained staff to implement them.
    • Utilized a combination of qualitative and quantitative research techniques to understand market trends, customer needs, and user behavior.
    • Helped to define the strategic direction of the company as a member of MetaGeek’s senior leadership team.
    Technologies: Sketch, InVision, Adobe Suite
  • Master's degree in Human Computer Interaction (HCI)
    2010 - 2011
    Iowa State University - Ames, IA
  • Master's degree in Architecture
    1999 - 2003
    University of Idaho - Moscow, ID
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
  • Project Management Professional (PMP)
    FEBRUARY 2011 - FEBRUARY 2020
    Project Management Institute
  • Information Architecture (IA)15 years
  • Product Management13 years
  • UX Research8 years
  • Mobile App Design8 years
  • UX Design8 years
  • Responsive Design8 years
Boise, ID, United States
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