Chad Smith, Designer in Charlotte, NC, United States
Chad Smith

Designer in Charlotte, NC, United States

Member since April 22, 2022
Chad has a passion for systems thinking and an ever-growing obsession with customer-centricity. Working on dozens of products with both enterprise and startup teams, he is well versed in various methodologies but never loses his scrappiness to get things done. He enjoys software that solves critical business needs, trims processes, and delights customers. He currently calls Charlotte, NC home and has lived in six different cities across the world.
Chad is now available for hire

Portfolio

Digital Design

Employment

  • Senior UX Architect

    2021 - PRESENT
    Production Tool & Die
    • Designed an end-to-end process encompassing inbound orders, internal processing, scheduling, execution, quality control, and final delivery.
    • Developed over 10 prototypes using no-code tools to illustrate process improvement areas and validate hypothesis.
    • Created personas for each function within the manufacturing process to capture goals, drivers, required inputs and outputs, and emotional states throughout the manufacturing process.
    Technologies: Bubble, Airtable, Figma, StackerHQ, Landing Page Design, User Interface (UI), Web App UI, UX Design, Dashboard Design, Product Design, iOS, UI Design, User Journeys, User Experience (UX), Web UX, Digital Product Design, B2B, Startups, UX, Responsive UI, Responsive Design, User Flows, Mobile App UI, Workshops
  • Senior UX Designer

    2019 - 2021
    Lowe's Home Improvement
    • Implemented 10 applications with integrations to merchandising, data science, and supply chain to enable 60% efficiency gains in product flow through Lowe’s DCs in comparable areas.
    • Maintained a hyper-focus on innovation for Lowe’s customers and business partners in replenishment and demand forecasting through the implication of UX and automation.
    • Advocated for usability and interface design to senior leadership through demonstration and continued value delivery.
    • Worked with a team of architects, designers, prototypers, and content developers to deliver projects in a timely and efficient manner.
    • Evaluated existing web applications and their usability. Identified opportunity and business needs for build versus buy.
    Technologies: UXPressia, Sketch, InVision, Figma, Landing Page Design, Retail & Wholesale, User Interface (UI), Web App UI, UX Design, Dashboard Design, Product Design, Competitor Analysis & Profiling, UI Design, User Journeys, User Experience (UX), Web UX, Digital Product Design, B2B, Responsive Web Apps, UX, Responsive UI, UI Research, Responsive Design, User Flows, Ideation Workshops, Workshop Facilitation

Education

  • Bachelor's of Science in Marketing in Advertising and Marketing
    2013 - 2016
    Oral Roberts Univrsity - Tulsa, OK

Experience

Tools

Location

Charlotte, NC, United States

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