Chike Ononye, Designer in London, United Kingdom
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Chike Ononye

Verified Expert  in Design

Designer

Location
London, United Kingdom
Toptal Member Since
April 8, 2021

Chike is a senior product designer with over five years of design experience living in the UK. Chike has spent the last two years and a half leading product and design in the payments infrastructure space, helping businesses process and accept payment directly via digital wallets without the need for a card and processing over $25 million in transaction volume. Prior to this, Chike led a design effort at Softcom, designing its identity management and access control product, Usepass.

Portfolio

Work Experience

Lead Product Designer

2021 - 2023
Thepeer
  • Led product strategy and design for merchant dashboard to help businesses manage transaction data ranging from indexed customers to transactions, settlement, widget customization, and more.
  • Designed the direct charge and checkout products, helping merchants accept direct wallet payments without the need for a card from customers of fintechs and banks like Chipper Cash, Kuda Bank, Pocket, and more.
  • Managed a product and design team of eight members across different disciplines, ranging from product management to product design and marketing design. Oversaw product strategy and design across multiple products.
  • Led product strategy that helped the company process more than $25M in transaction volume.
  • Managed integration with multiple banks and fintech partners.
Technologies: Design Leadership, Product Design, Data Analysis, User Personas, Research, A/B Testing, Mobile Design, Product Videos

Lead Product Designer

2020 - 2021
Softcom
  • Led the design efforts in a triad team consisting of product, design, and engineering for the Softcom Identify team.
  • Ensured the business impact and engineering efforts were met or exceeded.
  • Designed the Identify web and mobile applications to solve identity creation and access control.
  • Validated assumptions by talking to users to better understand their current experiences and pain points and learn how to design a product to improve their experience.
  • Collaborated closely with stakeholders to better understand and refine the product idea.
  • Derived solutions using IDEO's "How Might We" framework to translate challenges into solutions and explorable opportunities.
Technologies: Figma, Journey Mapping, User Interviews, Edtech, A/B Testing, Mobile Design, Product Videos

Product Designer

2019 - 2020
Softcom
  • Collaborated closely within a cross-functional team consisting of solution architects, a business manager, and a product manager to improve the client's existing idea.
  • Interviewed users to understand their needs to help design products that improved their experience.
  • Worked across multiple client service product teams.
  • Created components, style guides, and high-fidelity prototype designs for different products.
Technologies: Figma

Product Designer

2019 - 2019
PayfastQ
  • Collaborated with stakeholders and software engineers remotely across Africa and Asia while designing the fast product experience.
  • Carried out extensive user research with users and retailers in the country to understand how they interact with retail products on a day-to-day basis and their pain points with the existing products.
  • Designed web and mobile retail experiences for both users and retailers.
Technologies: Figma

UI/UX Designer

2019 - 2019
Peace Mass Transit
  • Designed version two of the mobile application enabling users to book bus trips across the country.
  • Communicated with the client to ensure the business goals were clearly understood.
  • Paid close attention to client's feedback at every point of the design process.
  • Interviewed some users to understand their current pain points and how the app experience could be improved.
Technologies: Figma, User Experience (UX), UX Design, UI Design

UI/UX Designer

2018 - 2019
Freelance
  • Redesigned the existing products to improve the user experience.
  • Created surveys to gather user feedback on products.
  • Designed wireframes and high-fidelity mockups for clients.
  • Communicated with clients to ensure that the product met business needs at all times.
Technologies: Figma
2016 - 2017

International Foundation Programme in Computer Science

Westerfield College - Lagos, Nigeria

2012 - 2015

West African Secondary School Certificate Examination in Sciences

King's College - Lagos, Nigeria

MAY 2020 - PRESENT

Marketing Foundation: Competitive Market Analysis

Linkedin

APRIL 2020 - PRESENT

Enterprise Design Thinking Practitioner Certification

IBM