Christine Miao, Designer in New York, NY, United States
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Christine Miao

Verified Expert  in Design

Designer

Location
New York, NY, United States
Toptal Member Since
March 13, 2018

For over the past seven years—from McKinsey to a 500 startups-backed company—Christine has designed more than 50 applications across diverse verticals like healthcare, financial services, fashion, retail, and augmented reality. Her focus is in UX design, rapid prototyping, and product management, but she's also done extensive work in UI and production design.

iOS UI DesignIllustrationPrototypingMobile DesignUser Experience (UX)UI DesignWeb DesignUser ResearchMobile UIUX DesigniOS App DesignBrandingLogo DesignVisual DesignCryptocurrency

Portfolio

Work Experience

Owner

2016 - PRESENT
Clowder Labs LLC
  • Ran a design-and-product agency for seed and series-A stage startups across multiple industries.
  • Advised and worked with clients across the product development lifecycle from concept to full implementation, including Agile advising.
Technologies: InVision, Sketch, Marvel

Product Lead (Contract)

2016 - PRESENT
Grom
  • Designed a tablet scanning experience for 3D scanning medical devices.
  • Collaborated with the development team to launch native iOS app, now available in Asia.
  • Created MVP prototypes for a new diagnostic web app so podiatrists can give instant medical advice to patients based on their symptoms.
  • Designed an order management platform for doctors and patients to track existing device orders.
  • Interviewed users and doctors to refine feedback into prioritized backlog and design roadmap.
Technologies: Marvel, Sketch

Design Lead (Contract)

2017 - 2018
AllWork
  • Designed a mobile and web experience for a freelancer management platform in the beauty and retail space.
  • Worked with the executive team to craft compelling stories via designs of corporate sales deck and fundraising deck.
  • Defined the UI style guide for talent mobile app across iOS and Android experience.
  • Delivered prototypes for A.I. powered schedule management software.
  • Designed an interface for brand managers to easily track talent workers, manage compliance requirements, and process payrolls.
Technologies: Marvel, Sketch

Design Lead (Contract)

2016 - 2018
Vemo Education
  • Delivered client-facing payment portal for ISA (Income Share Agreement, a student loan alternative) provider.
  • Worked with operational team to define, concept, and streamline key servicing functions like collections and originations based on user research and feedback.
  • Designed a responsive web experience for a student portal, where Vemo customers can track and manage payments.
  • Conducted operational user interviews to streamline and alleviate key process pain-points via digital solutions.
  • Designed flexible platform to accommodate more than 24 different schools' branding, including Purdue, General Assembly, and Studio Institute.
Technologies: Marvel, Sketch

Founder | CEO

2015 - 2017
Clowder Coffee
  • Founded a hyperlocal, on-demand coffee startup that brewed and delivered lattes in less than fifteen minutes.
  • Was backed by 500 Startups (Mountain View Batch 13) and Starbucks alumni.
  • Conceptualized and created all assets across brand, collateral, UX/UI design, iOS/Android app and web development, operations, marketing, and PR.
Technologies: Marvel, React Native, Adobe Creative Suite, Sketch

Design Lead | Product Lead

2012 - 2015
McKinsey & Company
  • Led the cross-functional implementation of a new account opening process at a Fortune 50 South African retail bank. Cut down account opening time from three days down to five minutes.
  • Worked on McKinsey Digital Labs first rapid-prototyping engagements, translating business insights into user-friendly interfaces in two-to-three weeks.
  • Worked with a leading insurance firm to define the roadmap, product vision, and continuous testing plan for SMB onboarding. Gained an average of a 50% increase in annual contribution per user, and 600% rise in web participation.
  • Led the design team for a Canadian banking client on a three-month research and concept sprint. Interviewed users, led cross-functional problem-solving workshops, and translated insights into a functional prototype.
  • Led the design team for a global shipping company to create new pricing and quotation process. Worked extensively with finance and operational teams to translate algorithms and insights into a digital solution.
Technologies: InVision, Adobe Creative Suite
2009 - 2012

Bachelor of Science Degree in Finance

New York University - New York, NY, USA

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