Claude is a user experience designer with a desire to create digital products that are usable, enjoyable, and effective for users. She works with companies to develop innovative design solutions that meet user needs and business goals. Specializing in human-computer interaction, Claude excels at creating designs that prioritize the user experience, accessibility, and usability to maximize user satisfaction.
Acted as a UX consultant at various national and international companies on all components of user experience design, including discovery, design, and the validation phase.
Worked on a variety of project types, including mobile apps, SaaS applications, CRM, eCommerce, and websites.
Worked with the following clients, including VIA Rail Canada, Toronto Star, R&R Solutions US, Solocal Group France, Desjardins, Logient, CRI Agence, Desjardins, Business Development Bank of Canada, Belairdirect, LCI Education Toptal, and more.
Technologies: Zeplin, Sketch, Axure, Figma
UX Analyst Consultant
2020 - 2021
Designed the VIA Rail's reservation tool for their client and agent.
Created a detailed wireframe and prototype in an agile mode.
Designed and created, collaborating with a large team of business analysts, a detailed user flow.
Technologies: Booking, User Flows, Axure RP Pro, Agile UX
2015 - 2017
Defined and implemented feedback for information architecture, user flows, and interactions.
Contributed and generated ideas to create highly usable and useful interfaces.
Collaborated, brainstormed, and communicated design strategy and fundamentals to business stakeholders.
Technologies: Mobile App UI, Web Applications, InVision, Axure, SaaS
2014 - 2015
Global Eagle Entertainment
Communicated business needs and specific requirements for internal and external clients to ensure the smooth development, integration, and delivery for interactive platforms and web applications.
Created an elegant user experience and interface for intuitive browsing and strong visuals.
Collaborated and consulted with the development team to maintain a seamless user experience.
Technologies: Axure, InVision, Adobe Photoshop
2012 - 2014
Researched and analyzed user needs, preferences, and objectives to identify functional specifications and requirements.
Designed for platforms including smartphone, tablet, and web.
Created intuitive user experiences and strategic designs based on business needs.
Technologies: Axure, Adobe Photoshop
2012 - 2012
Yellow Pages Group
Created mockups based on customer needs and integrated designs with CMS.
Implemented CMS software improvements for increased user productivity and simplicity.
Designed the UI and UX for a mobile site.
Technologies: Adobe Illustrator, Adobe Photoshop
2011 - 2011
Les Évadés Ad Agency
Produced concepts across multiple web and social media platforms.
Conceptualized mood boards, storyboards, and image retouching in Photoshop.