Claude Grenier, Designer in Montreal, QC, Canada
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Claude Grenier

Verified Expert  in Design

Bio

With over 12 years of experience, Claude, a seasoned senior UX and product designer, emphasizes user-friendly digital products, tailoring them to meet both user needs and business objectives. With a wealth of expertise in human-computer interaction, Claude consistently delivers innovative designs. Her collaborative efforts have enriched digital projects for renowned clients such as Taylor Farm, Cirque du Soleil, and DoorDash.

Portfolio

Work Experience

Senior UI/UX Designer

2024 - PRESENT
The Forward Thinking Company, LLC.
  • Improved the user experience (UX) across the client's three main components—farming, processing, and logistics—by streamlining workflows and navigation, resulting in a more intuitive and cohesive user interface (UI).
  • Added new features to the existing UI and made design updates aligned with the existing design system, providing users with enhanced functionality and an improved overall experience.
  • Played a key role in collaborating with the lead designer and team members to build out the UX workflow on the platform, helping ensure timely and efficient implementation of complex operations systems.
Technologies: Web App Design, UX Design, UI Design, Complex Application User Interfaces (UI), Design Systems, Figma, Agriculture, Agile UX, B2B, User Stories, Professional Services, Sitemaps, Booking Systems, System Design, WCAG 2, Accessibility Testing, Web Accessibility, User-centered Design (UCD), Usability

Senior UX and Product Designer

2017 - PRESENT
Claude Grenier | Independent Work
  • Acted as an experienced UX consultant with a global footprint specializing in end-to-end UX design, from discovery to validation.
  • Accomplished projects that spanned diverse domains like mobile apps, SaaS, CRM, eCommerce, and websites.
  • Worked with esteemed clients: PetalMD, Cirque du Soleil, VIA Rail Canada, Toronto Star, R&R Solutions US, Solocal Group France, Desjardins, Logient, the Business Development Bank of Canada, belairdirect, LCI Education, Toptal clients, and others.
Technologies: Figma, Dashboard Design, UX Design, Discovery Workshops, Agile UX, B2B, Enterprise SaaS, Web App Design, User Research, User Flows, UX Testing, Leadership, Web App UX, Software as a Service (SaaS), CRM Design, Web UX, Accessibility, B2C, Best Practices in Design, Mobile UX Design, eCommerce UX, Hospitals, UX Audits, Web UX Design, Mobile Design, Complex Application User Interfaces (UI), Responsive Web Apps, User-centered Design (UCD), User Testing, Usability Testing, User Experience Design, User Interviews, Design Thinking, User Experience Strategy, Mobile UI Design, Design Production, Healthcare, Branding, User Journeys, Landing Page Design, Web, Electronics, Web Design, Mockups, Media, MVP Design, UX Strategy, Web UI Design, iOS, Mobile App Design, Android, Component Libraries, UX Prototyping, UI Prototyping, Product Owner, Journey Mapping, Professional Services, Sitemaps, Transportation & Logistics, Design Strategy, Web Portals, Mobile Apps, Heuristic Analysis, Artificial Intelligence (AI), Agile, Healthcare Software, Healthcare Services, High-fidelity Prototypes, User Personas, UX Wireframes, User Journey Maps, Web Application Design, Design Reviews, CX Strategy, Executive Presentations, Presentation Design, Stakeholder Engagement, Stakeholder Management, UX Leadership, WCAG 2, Web Accessibility, App UX, UX Tools, Usability, Conversion Rate Optimization (CRO), Product Growth, Layout Design, Software, Project Management, Stakeholder Interviews, Enterprise

Senior UX Designer Specializing in Engineering Inspection Applications

2024 - 2024
Cima+
  • Gathered business requirements and conducted user research through interviews.
  • Designed responsive applications through user research and collaborative brainstorming with stakeholders and the development team.
  • Validated design solutions through user testing sessions.
Technologies: Agile UX, Discovery, UX Strategy, Figma, Professional Services, Lean Startups, Artificial Intelligence as a Service (AIaaS), WCAG 2, Usability

Lead UI/UX Designer

2023 - 2023
National Center for Atmospheric Research - General
  • Kickstarted a collaborative design workshop to elicit clients' business requirements and comprehend user needs effectively.
  • Crafted innovative approaches, user personas, user flows, wireframes, and backlog estimation for design-focused user stories.
  • Created comprehensive designs with Figma, collaborating closely with stakeholders and developers.
Technologies: Dashboard Design, Wireframing, Prototyping, UI Design, UX Design, Design Leadership, Dashboards, User Flows, Rapid Prototyping, Leadership, Responsive Web Design (RWD), Software as a Service (SaaS), Web UX, Mobile UX Design, Data Virtualization, Mobile Design, B2B, UIKit, Complex Application User Interfaces (UI), Complex Web Systems, Responsive Web Apps, User Experience Design, User Interviews, Design Thinking, User Experience Strategy, Professional Services, App Design

UI/UX Designer

2022 - 2022
Stratéjia
  • Interviewed users to validate product needs and improve the user experience.
  • Enabled administrators to create and manage their activities and rental for their customers by designing a ticketing platform.
  • Designed a high-fidelity mockup in Figma for a developer.
Technologies: UX Design, UI Design, Style Guides, Design Systems, Visual Design, Product Design, Dashboards, SaaS Design, Best Practices in Design, UX Research, Web UX, Mobile Design, Design Thinking, User Experience Strategy

Analytics and UI/UX Dashboard Designer

2022 - 2022
Introvoke, Inc.
  • Planned research and user interview to understand the client's needs when using the company dashboard.
  • Designed an event and company dashboard to review pre-event, live, and post-event data.
  • Designed a video editor platform to allow users to edit their event, record quickly, and publish it on social media.
Technologies: Dashboards, User Interface (UI), User Experience (UX), Product Conceptualization, Data Visualization, Product Design, Visual Design, Design, Consumer Products, B2B, UX Design, UX Research, Miro, Responsive Web Apps

Product Designer

2022 - 2022
DoorDash
  • Redesigned a newly acquired POS system that restaurant staff can leverage to manage in-store orders.
  • Designed a great in-store group ordering experience for customers.
  • Worked with project managers to define problem space and gather requirements.
Technologies: Figma, Dashboard Design, UX Design, Product Design, Mobile UI

UX Analyst Consultant

2020 - 2021
VIA Rail
  • Designed the VIA Rail's reservation tool for their client and agent.
  • Created a detailed wireframe and prototype in an agile mode.
  • Collaborated with a large team of business analysts and designed and created a detailed user flow.
Technologies: Booking, User Flows, Axure RP Pro, Agile UX, Dashboard Design, UX Design

UX Designer

2015 - 2017
Cerri.com
  • Defined and implemented feedback for information architecture, user flows, and interactions.
  • Contributed and generated ideas to create highly usable and useful interfaces.
  • Collaborated, brainstormed, and communicated design strategy and fundamentals to business stakeholders.
Technologies: Mobile App UI, Web Applications, InVision, Axure, SaaS

UX Designer

2014 - 2015
Global Eagle Entertainment
  • Communicated business needs and specific requirements for internal and external clients to ensure the smooth development, integration, and delivery of interactive platforms and web applications.
  • Created an elegant user experience and interface for intuitive browsing and strong visuals.
  • Collaborated and consulted with the development team to maintain a seamless user experience.
Technologies: InVision, Axure RP Pro, Accessibility

UI/UX Designer

2012 - 2014
Aeroplan
  • Researched and analyzed user needs, preferences, and objectives to identify functional specifications and requirements.
  • Designed for smartphone, tablet, and web platforms.
  • Created intuitive user experiences and strategic designs based on business needs.
Technologies: Axure, Dashboard Design, Accessibility

Web Designer

2012 - 2012
Yellow Pages Digital & Media Solutions
  • Created mockups based on customer needs and integrated designs with CMS.
  • Implemented CMS software improvements for increased user productivity and simplicity.
  • Designed the UI and UX for a mobile site for YP Customers.
Technologies: Adobe Illustrator, B2C

Education

2016 - 2017

Human-computer Interaction and Ergonomics in Human-computer Interaction and Ergonomics

Polytechnique Montréal - Montreal, Québec, Canada

2006 - 2007

Bachelor of Arts Degree in Fine and Studio Arts

University of Hertfordshire - Hatfield, England

2004 - 2006

Bachelor of Fine Arts Degree in Painting and Drawing

Concordia University - Montreal, Québec, Canada

Skills

Tools

Axure RP Pro, Miro, UX Tools, InVision, Sketch, Zeplin, Adobe Illustrator, Jira, Confluence

Platforms

Figma, Axure, Mobile, Web, iOS, Android

Industry Expertise

Consumer Products, Logistics, Transportation & Shipping, Professional Services, Healthcare, Electronics, Media

Other

SaaS, Web Applications, Mobile UI Design, Mobile UX Design, User Flows, User Research, Mobile UX, Web App Design, User Experience (UX), User-centered Design (UCD), Responsive Design, SaaS Design, Enterprise SaaS, eCommerce UX, UX Design, UI Design, Mobile UI, Product Design, Wireframing, Prototyping, Rapid Prototyping, User Interviews, User Interface (UI), Accessibility, Web App UX, Web App UI, Web Design, Dashboard Design, B2B, Dashboards, Product Conceptualization, Data Visualization, Visual Design, Design, B2C, Style Guides, Design Systems, Best Practices in Design, Discovery, UX Research, Discovery Workshops, Industrial Equipment, Design Leadership, Responsive Web Design (RWD), Leadership, Software as a Service (SaaS), CRM Design, Web UX, UX Audits, Web UX Design, Hospitals, Mobile Design, Complex Application User Interfaces (UI), User Workflows, Responsive Web Apps, eCommerce, User Testing, Usability Testing, User Experience Design, Design Thinking, User Experience Strategy, Design Production, Branding, User Journeys, Landing Page Design, Customer Relationship Management (CRM), Food Ordering, Food Ordering Platforms, CRM Systems, Mockups, Product Discovery, User Stories, MVP Design, UX Strategy, Web UI Design, Mobile App Design, Component Libraries, UX Prototyping, UI Prototyping, Journey Mapping, Sitemaps, Transportation & Logistics, App Design, Design Strategy, Web Portals, Mobile Apps, Heuristic Analysis, Booking Systems, System Design, Agile, Healthcare Software, Healthcare Services, High-fidelity Prototypes, Lean Startups, Artificial Intelligence as a Service (AIaaS), User Personas, UX Wireframes, User Journey Maps, Web Application Design, Design Reviews, CX Strategy, Executive Presentations, Presentation Design, Stakeholder Engagement, Stakeholder Management, UX Leadership, WCAG 2, Accessibility Testing, Web Accessibility, App UX, Conversion Rate Optimization (CRO), Product Growth, Layout Design, Software, Project Management, Stakeholder Interviews, Enterprise, Data Virtualization, UX Testing, Usability, Task Analysis, Enterprise Design, Booking, Testing, Information Architecture (IA), Agile UX, Supply Chain, Complex Web Systems, Agriculture, Artificial Intelligence (AI), Mobile App UI, Personas, Software Design, UX Architecture, Data Management, Task Flows, iPad, UX Workshops, Messaging, Scheduling, UIKit, Usability Analysis, Product Owner, Interaction Design (IxD), Public Transportation

Experience

  • Prototyping - 13 years
  • Product Design - 12 years
  • UX Design - 12 years
  • UI Design - 12 years
  • Dashboard Design - 10 years
  • SaaS Design - 10 years
  • Figma - 6 years
  • Enterprise SaaS - 5 years
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