Dorota is a UX and research lead who has been creating intuitive and easy to use digital products since 2010. She has worked with various clients, from small startups to corporations such as IBM, Unilever, and News Corporation. She loves implementing industry best practices, involving users early in the process, and analyzing data to create a delightful user experience.
Joined the project to lead the UX, research and design efforts related to improving a product used daily by 700,000 customers.
Led the development of the product vision across an omnichannel experience that includes a mobile application, responsive website, and a browser plugin.
Performed an expert review of the existing product which led to major re-design efforts.
Kicked off the research phase of the project successfully with a Google Ventures Design Sprint, including various stakeholders from across the business.
Worked on a product roadmap ideation.
Composed a research, UX, and design strategy for the next six months.
Led regular usability testing sessions with participants and iterates the designs based on the feedback.
Technologies: Trello, User Interviews, User Research, Usability Testing, Workshops, Presentations, Pitch, InVision, Sketch
Lead UX Designer and Researcher
2017 - 2018
Worked in an agile team on releasing a new membership programme, from defining the project to execution and release.
Facilitated stakeholder interviews, workshops, pitching ideas, and sharing progress updates.
Captured project requirements, balancing stakeholder requests with customer needs.
First-planned and later executed the entire research strategy. It involved writing testing scripts, designing interactive prototypes, and testing them with users.
Analyzed customer feedback and regularly presented insights back to senior stakeholder, gaining their buy-in for major product changes.
Briefed and supervised visual designers and front-end developers.
Technologies: Jira, User Interviews, User Research, Usability Testing, Workshops, Presentations, Pitch, InVision, Frontify, Sketch
Lead iOS UX/UI Designer
2017 - 2017
Designed two iOS applications for major pharmaceutical companies.
Managed senior stakeholders through workshops and presentations.
Translated complex content into Information Architecture that was easy to navigate through to users.
Advocated for using native component in the interface so the apps feel instantly familiar to users.
Mentored and trained the team members who weren’t experienced in working on digital products.
Technologies: User Interviews, User Research, Usability Testing, Workshops, Presentations, Pitch, Marvel, Sketch
Lead iOS UX Designer
2016 - 2017
Led the process of conceptualizing a brand new iOS app.
Involved in all aspects of the design process, from prioritizing features, interviewing customers, through to wireframing, designing the interface, and iterating on in based on usability testing.
Technologies: Demos, User Interviews, User Research, Usability Testing, Workshops, Marvel, Sketch
UX Designer and Researcher
2016 - 2016
Collaborated with two other designers on uncovering and fixing usability problems with an eCommerce site.
Used insights gathered from interviews to create personas needed later in the process.
Led design studio workshops to get a unified idea of the new site concept which helped with creating a paper prototype for every design objective.
Created mid-fidelity wireframes and a high-fidelity interactive prototype.
Iterated the designs three times, preceded by a round of usability testing.
Technologies: Demos, User Interviews, User Research, Usability Testing, Workshops, Presentations, Pitch, Marvel, Sketch
2016 - 2016
Worked with a digital challenger bank on redesigning their website.
Used methods including user flow, creating scenarios, and user journeys.
Optimized journeys for conversion across a multi-channel experience.
Technologies: InVision, User Research, Sketch
2015 - 2016
Worked with the in-house digital team to ensure consistently great user experience of various Unilever brands (Dove, Tresemme, Axe/Lynx, Knorr, Magnum, Omo/Surf, and Wall's) across all platforms.
Used tools such as Brandwatch, Sysomos, Clarabridge, as well as Facebook Insights, Twitter, YouTube, and Google Analytics, to prepare visually compelling reports that clearly communicated a roadmap for brands to create improved digital experience.
Presented results to clients, from brand managers through to directors.