Frank Ngoga, Designer in Kigali, Kigali City, Rwanda
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Frank Ngoga

Verified Expert  in Design

Bio

Frank is a product designer with nearly a decade of experience designing digital products with companies like Irembo and Exuus. He has also contributed to the UI/UX redesign of the first eGovernment platform in Africa. Frank is a business and information technology graduate, certified in user experience design, who can articulate user problems, understand user needs, and translate them into easy-to-use digital products that help drive business goals.

Portfolio

Work Experience

Product Designer

2018 - PRESENT
Irembo
  • Designed a complete eGovernment platform for citizens to apply for services and for officers to process applications through their accounts.
  • Created the company's rebrand identity, including the logo, colors, merchandise, and website.
  • Conducted discovery fields interviews with agents to understand their pain points.
  • Monitored post-launch data and designed product improvements.
Technologies: Figma, User Interface (UI), Brand Design, Pitch Decks, Visual Design, Web App Design, Branding, Design Systems, Graphic Design, Brand Development, Web App UI, Data Visualization, Dashboard Design, Rapid Prototyping, Adobe Photoshop, Adobe Illustrator, User Journey Maps, User Flows, Responsive Web Design (RWD), B2C, Dashboards, WebApp, User Journeys, UX Wireframes, Form Design, Presentation Design, Logo Design, SaaS Design, Digitization, E-government, Electronic Documents, UI Design, User Experience (UX), Product Design

Presentation Designer

2023 - 2023
Airport Planning Solutions
  • Created a captivating presentation to showcase the client's value proposition, emphasizing the benefits of data science in airport operations and demonstrating how data-driven insights enhance safety, efficiency, and customer experience in aviation.
  • Incorporated new creative elements into the presentation design while following the brand identity guidelines to ensure consistency. This approach made the presentation visually appealing and helped the client stand out.
  • Presented complex data and metrics to clients in a concise and understandable manner. The goal was to effectively communicate the information while keeping it brief and engaging.
Technologies: Visual Design, Presentation Design, Data Visualization, UI Design, PDF

Product Designer

2022 - 2023
LJA Engineering
  • Served as a product designer for an urban development proposal handling tool.
  • Contributed to designing a unique and innovative drink tickets app for the company's end-of-year party at the beginning of the engagement. The app was designed to streamline the process of issuing and redeeming drink tickets.
  • Developed a resume submission app for the client's employees, streamlining the process and boosting efficiency. It received positive feedback for its user-friendliness and ensuring all proposal requirements were met.
  • Created user stories for stakeholders involved in completing proposals after I gained insight into their needs and pain points. This user-centric approach led to a more effective proposal process that met everyone's requirements.
  • Designed visually appealing and user-friendly dashboards that enable managers to efficiently monitor the status of ongoing proposals. This helped ensure that proposals were submitted on time, improving the overall proposal process.
Technologies: User Interface (UI), UX Design, UI Design, UX Wireframes, iOS App Design, User Experience (UX), Product Design

UX Designer

2022 - 2022
DHD Films
  • Helped with all the steps of product design, from abstract concepts and design directions to low-fidelity wireframes, for an airport information kiosk project.
  • Designed information architecture for different user journeys. Users use this information kiosk to understand flight information, wayfinding, and airport information.
  • Contributed to the airport navigation design for people to know where they are going. The hardware was done, and I helped create the interface for displays.
Technologies: UX Design, UI Design, UX Wireframes

Data Visualization Designer

2022 - 2022
The Atlantic Council of the United States, Inc
  • Designed an updated look and feel of the client's interactive visualization about cryptocurrency regulation worldwide and other pages with a new data set from scratch.
  • Built a design system for the new data visualization page including colors, typography map styles, and other assets.
  • Designed for both web and mobile to ensure the website presents information to users on either platform.
Technologies: Data Visualization, Visual Design, UI Design, Presentation Design, UX Wireframes, PDF, User Experience (UX), Product Design

UI Designer

2022 - 2022
Xana Health
  • Designed a landing page for the EMR software product.
  • Built a design system with UI Kit for the EMR product.
  • Redesigned the logo and built a brand guide and swag kits.
  • Designed a pitch deck describing the product and business model to raise funds.
Technologies: Figma, Wireframing, UX Design, UI Design, Digitization, SaaS Design, Web App Design, Branding, Dashboard Design, Investor Presentations, Adobe Photoshop, Adobe Illustrator, User Journey Maps, User Flows, Landing Page Design, WebApp, User Journeys, UX Wireframes, Presentation Design, Logo Design, Product Design

Freelance UI/UX Designer

2022 - 2022
Pindo
  • Designed a web portal that helps companies send bulk SMS.
  • Aligned the web portal UI design to the brand guidelines.
  • Created landing pages for the various products and services that the company offers.
  • Collaborated with engineers to understand how SMS works.
  • Partnered with the project manager to understand the high-level product vision.
Technologies: Figma, User Interface (UI), SaaS Design, Pitch Decks, Web App Design, Branding, Design Systems, Graphic Design, Brand Development, Web App UI, Dashboard Design, Investor Presentations, Adobe Photoshop, Adobe Illustrator, User Flows, Landing Page Design, Responsive Web Design (RWD), WebApp, User Journeys, UX Wireframes, Form Design, UI Design

UI/UX Designer

2015 - 2018
Exuus
  • Designed an app that allows digital savings for people in rural areas.
  • Built various brand identities and guidelines, including colors, text styles, and merchandise.
  • Created infographics that reflect the country's saving group data.
  • Contributed to designing an HR application with various features needed in HR departments.
  • Collaborated with developers on the implementation of the UI mockups.
Technologies: Figma, User Interface (UI), Infographics, Brand Design, Web App Design, Branding, Design Systems, Graphic Design, Brand Development, Web App UI, Marketplace Design, Data Visualization, Dashboard Design, Rapid Prototyping, Investor Presentations, Adobe Photoshop, Adobe Illustrator, User Journey Maps, User Flows, Landing Page Design, Responsive Web Design (RWD), Dashboards, WebApp, User Journeys, UX Wireframes, Form Design, Presentation Design, Logo Design, Mobile App Design, PDF, Product Design

Education

2018 - 2021

Bachelor's Degree in Business and Information Technology

Mount Kenya University - Kigali, Rwanda

Certifications

JUNE 2022 - PRESENT

Master Class: Continuous Discovery Habits

Product Talk Academy | Product Discovery Courses

JANUARY 2022 - PRESENT

Certificate in User Experience Design

Coursera

AUGUST 2021 - PRESENT

Start the UX Design Process: Empathize, Define, and Ideate

Coursera

Skills

Tools

Adobe Photoshop, Adobe Illustrator

Platforms

Figma

Other

UX Design, Wireframing, Prototyping, E-government, Dashboards, Logo Design, User Interface (UI), Visual Design, Pitch Decks, Brand Design, Brand Development, Infographics, Graphic Design, SaaS Design, Web App Design, Branding, Design Systems, Marketplace Design, Data Visualization, Dashboard Design, Rapid Prototyping, Interactive Prototypes, User Journey Maps, User Flows, Annotated Wireframes, Landing Page Design, Responsive Web Design (RWD), WebApp, User Journeys, Form Design, UI Design, UX Wireframes, Presentation Design, Web App UI, Web App UX, iOS App Design, Mobile App Design, PDF, Instructional Design, Visual Storytelling, User Experience (UX), Product Design, Public Transportation, Investor Presentations, B2C, Digitization, Electronic Documents, Financial Services

Experience

  • Logo Design - 9 years
  • User Interface (UI) - 8 years
  • Wireframing - 8 years
  • UX Design - 8 years
  • Brand Design - 8 years
  • Digitization - 7 years
  • Prototyping - 7 years
  • Figma - 6 years
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