Gary is a UX and digital product designer with 22+ years of commercial experience and 15 years in principal and senior roles. His approach helped many organizations swiftly move from discovery and scoping into wireframing, visualization, and prototyping. For him, UX outputs are visual extensions of the wider conversation as much as they are project artefacts. They facilitate rapid iteration cycles and breathe life into the process, allowing teams to collaborate and invest in better outcomes.
Re-designed a business intelligence app presenting data analytics dashboards to inform large-scale change management programs.
Delivered discovery and ideation workshops to identify project goals and conceptualize key user journeys and task flows.
Presented daily design iterations to key stakeholders, clearly describing design decisions based on research and analysis.
Elaborated on must-have requirements to increase value to the end-user experience.
Technologies: Sketch, InVision, Adobe CC, User Interface (UI), UX Design, Product Design, Web UX Design, Data Interpretation, Data Visualization, Web Dashboards
Product UX Lead
2019 - 2020
Designed large-scale healthcare, transportation, and BI applications from initial discovery through to visualization and working prototypes.
Translated product vision into workflows, wireframes, and prototypes through Agile design sprints for iterative testing.
Developed and enhanced design systems for design and development teams.
Technologies: Adobe Experience Design (XD), Sketch, Adobe CC, Jira, Slack, User Interface (UI), Style Guides, UX Design, Product Design, High-fidelity Prototypes, Web UX Design, Data Interpretation, Data Visualization, Web Dashboards
2011 - 2016
Transformed a legacy on-premise product suite to cloud-based SAAS applications working with global product managers, business analysts, and software developers.
Established new working practices to integrate Agile UX into the product development lifecycle, including presenting the methodology to the UK business at the ATM and conducting workshops at an offshore development center in Kuala Lumpur, Malaysia.
Transformed the Experian Data Quality website UX and UI, working directly with product owners in the US, including discovery workshops on-site in Boston, MA.
Technologies: Axure RP Pro, Adobe CC, Branding, User Interface (UI), Mobile UX, Style Guides, UX Design, Product Design, Mobile App UI, High-fidelity Prototypes, eCommerce, Web UX Design, Data Interpretation, Data Visualization, Web Dashboards
2012 - 2014
Built the discovery phase, product ideation, wireframing, visualization, and prototyping from the ground up for enterprise banking applications for Barclays.
Created low and high-fidelity prototypes for user testing and task flow analysis throughout iteration cycles and final evaluation prior to market launch.
Recruited and managed full-service design team to deliver large-scale digital transformation projects including UI, animation, front-end, and back-end developers.
Technologies: Adobe CC, Axure RP Pro, Mobile Design, Mobile UI Design, Mobile UX Design, Branding, User Interface (UI), Mobile UX, Mobile UI, UX Design, Product Design, Design Specifications, Mobile App UI, High-fidelity Prototypes, Web UX Design
Group Creative Director
2010 - 2011
2ergo (now Eagle Eye Solutions)
Designed Auto Trader iPad application in response to growing tablet traffic (+133%) on their website. Completed conceptualization through to UX, full design, and implementation.
Delivered dual Agile design and build projects for Burberry with weekly iterations of UX and UI outputs for review and iteration, one sprint ahead of the iOS engineering team.
Delivered the 2018 South Africa FIFA World Cup app on iPhone and Android for Fox Sports (US) with weekly updates during the tournament. Covered everything from conceptualization to implementation.
Technologies: Adobe CC, Axure RP Pro, IT Projects, iOS, Android SDK, HTML, Mobile Design, Mobile UI Design, Mobile UX Design, Branding, User Interface (UI), Mobile UX, Mobile UI, Style Guides, UX Design, Product Design, Design Specifications, Mobile App UI, High-fidelity Prototypes, eCommerce, Web UX Design
2003 - 2010
Created productized components for ERP Integrated eCommerce websites for multi-channel retailers, enabling rapid deployment of solutions for Sage and Maginus customers.
Re-designed co-op electrical shop eCommerce website to increase revenues five times in 12 months, working closely with marketing agencies to iterate and test user buying journeys in response to marketing campaigns.
Re-designed the Nisbets website to include both B2C and B2B functionality and increase revenues and operational efficiency through rich trade account features.
Technologies: ERP Integration, Multi-channel Concept Development, eCommerce UX, Adobe CC, Axure RP Pro, Branding, User Interface (UI), Style Guides, Product Design, Design Specifications, eCommerce, Web UX Design