George Vasyagin - Design Lead for Fortune 500, Designer in San Francisco, CA, United States
George Vasyagin - Design Lead for Fortune 500

Designer in San Francisco, CA, United States

Member since July 22, 2017
George is a design director whose specialty is user experience and user interface design, focusing on the human-centered design approach. His background includes designing visual experiences for enterprise-level brands and startups. George has worked with Fortune 500 companies such as AirCanada, Forbes, Uber, Intel, Nutanix, Palo Alto Networks, Statefarm, and others.
George is now available for hire

Employment

  • Design Lead - Customer Support Experience

    2019 - 2020
    AirCanada (Contract)
    • Redesigned a customer support agent dashboard from scratch. The new dashboard included AI ticket resolution guidance that's aimed to drastically reduce ticket resolution time and cost.
    • Conducted cross-team user research, built hypothesis, and tested potential solution drafts against core user personas.
    • Created multiple low-fidelity clickable prototypes and conducted multiple rounds of user testing for concept verification.
    • Established and implemented a design system for the organization.
    • Design high-fidelity UI mockups and worked closely with the development team to assure quality control during the implementation stage.
    Technologies: Team Building, UI Design, UX Design, Dashboard Design, Customer Support, User Testing, User Research, Protoyping, Adobe, Figma
  • Lead Product Designer

    2019 - 2020
    Directly
    • Led an internal dashboard design initiative for a web version of the product.
    • Designed and built a design system language and scaled it across all products within organization.
    • Worked directly with product leads, head of design, and stakeholders.
    Technologies: Balsamiq, Zeplin, InVision, Figma

Education

  • College degree in Graphic Design
    2013 - 2015
    ISMA - Riga, Latvia

Experience

Location

San Francisco, CA, United States

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