Harold Weaver, Designer in Charlotte, NC, United States
Harold Weaver

Designer in Charlotte, NC, United States

Member since April 5, 2021
Harold is a product designer and usability expert, with over 15 years of multi-disciplinary experience in digital and cross-channel services. At Wells Fargo, he designed a debt-to-income ratio calculator that helps clients increase their ability to secure a loan and has over 200,000 users per month. He works with product management and leads teams of designers, researchers, and developers to create beautiful solutions that meet business goals, customer needs and provide exceptional experiences.
Harold is now available for hire

Portfolio

Digital Design

Employment

  • AVP, Senior Product Designer

    2015 - PRESENT
    Wells Fargo
    • Partnered with product managers, stakeholders, development, analysts, designers, legal risk and compliance. Prioritized work based on customer value, KPIs, and technical feasibility. Managed and delivered projects from beginning to end.
    • Designed and delivered a debt-to-income ratio calculator for customers who want to understand their finances and increase their ability to secure a loan. Reports indicate 200,000 users per month.
    • Designed and delivered FICO credit score reporting for customers who want to monitor their credit rating and manage their credit usage. Reports indicate about six million users, over 43% actively engaged and improving.
    • Created a savings assessment tool for customers seeking financial stability, and better savings habits. Reports indicate 1,500 consultations monthly, with over 90% success rate.
    • Co-created a pattern library and design system that supported 250+ design team members; created workflows, wire frames, and other design artifacts for digital content.
    • Provided art direction and guidance to visual designers on projects; developed tools, templates, and procedures to improve organizational efficiency, and. productivity; ensured adherence to brand standards across all digital platforms;
    • Conducted interviews with business partners and stakeholders; tested, measured, and iterated on designs for maximized engagement and performance.
    Technologies: Sketch, InVision, Wireframing, Prototyping, Visual Art, User Experience (UX), User Interface (UI), Finance, Mobile Banking, Credit Management, Saving, Budgeting, Personal Finance, Apps, Cross-platform UX, Design Systems, Responsive Design, Natural Language Processing (NLP), Live Chat, Project Management, Feature Prioritization, Agile, Feature Planning, Kanban
  • Product Design Lead

    2014 - 2015
    Bank of America
    • Managed, designed and delivered Bank of America V3 software solution which replaced five legacy applications; guided business and team through key design engagements, and facilitated dialogue around front end requirements and business requirements.
    • Provided research and discovery for a “responsive” .COM; created storyboards, scenarios, flowcharts, design prototypes, and design specifications.
    • Created the Bank of America Apple Watch app, providing notifications, up-to-the-moment balance information, and P2P payments as an exercise in organizational innovation.
    • Identified and documented interaction patterns and maintained them within a user experience pattern library.
    • Conducted stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design.
    • Led participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery.
    • Drove innovative solutions within platform constraints and technical limitations; developed interaction models and conceptual frameworks of experience; researched technology and interaction design trends.
    Technologies: Wireframing, Prototyping, Visual Design, Sketch, InVision, User Experience (UX), User Interface (UI), Banking & Finance, Internal Systems, Small Business, Online Banking, Design Systems, Apps, Cross-platform UX, Responsive Design, Project Management, Agile, Kanban, Feature Prioritization, Feature Planning

Certifications

  • Scaled Agilist
    JANUARY 2015 - PRESENT
    Scaled Agile Framework
  • Certified Scrum Master
    JANUARY 2013 - PRESENT
    Big Visible Solutions

Experience

Tools

Location

Charlotte, NC, United States

To view more profiles

Join Toptal
Share it with others