Harold is available for hire
Hire HaroldHarold Weaver
Verified Expert in Design
Designer
Location
Charlotte, NC, United States
Toptal Member Since
April 5, 2021
Harold is a product designer and usability expert, with over 15 years of multi-disciplinary experience in digital and cross-channel services. At Wells Fargo, he designed a debt-to-income ratio calculator that helps clients increase their ability to secure a loan and has over 200,000 users per month. He works with product management and leads teams of designers, researchers, and developers to create beautiful solutions that meet business goals, customer needs and provide exceptional experiences.
Work Experience
AVP, Senior Product Designer
2015 - PRESENT
Wells Fargo
- Partnered with product managers, stakeholders, development, analysts, designers, legal risk and compliance. Prioritized work based on customer value, KPIs, and technical feasibility. Managed and delivered projects from beginning to end.
- Designed and delivered a debt-to-income ratio calculator for customers who want to understand their finances and increase their ability to secure a loan. Reports indicate 200,000 users per month.
- Designed and delivered FICO credit score reporting for customers who want to monitor their credit rating and manage their credit usage. Reports indicate about six million users, over 43% actively engaged and improving.
- Created a savings assessment tool for customers seeking financial stability, and better savings habits. Reports indicate 1,500 consultations monthly, with over 90% success rate.
- Co-created a pattern library and design system that supported 250+ design team members; created workflows, wire frames, and other design artifacts for digital content.
- Provided art direction and guidance to visual designers on projects; developed tools, templates, and procedures to improve organizational efficiency, and. productivity; ensured adherence to brand standards across all digital platforms;
- Conducted interviews with business partners and stakeholders; tested, measured, and iterated on designs for maximized engagement and performance.
Technologies: Sketch, InVision, Wireframing, Prototyping, Visual Art, User Experience (UX), User Interface (UI), Finance, Mobile Banking, Credit Management, Budgeting, Personal Finance, Apps, Cross-platform UX, Design Systems, Responsive Design, Generative Pre-trained Transformers (GPT), Natural Language Processing (NLP), GPT, Live Chat, Project Management, Feature Prioritization, Agile, Feature Planning, Kanban
Product Design Lead
2014 - 2015
Bank of America
- Managed, designed and delivered Bank of America V3 software solution which replaced five legacy applications; guided business and team through key design engagements, and facilitated dialogue around front end requirements and business requirements.
- Provided research and discovery for a “responsive” .COM; created storyboards, scenarios, flowcharts, design prototypes, and design specifications.
- Created the Bank of America Apple Watch app, providing notifications, up-to-the-moment balance information, and P2P payments as an exercise in organizational innovation.
- Identified and documented interaction patterns and maintained them within a user experience pattern library.
- Conducted stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design.
- Led participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery.
- Drove innovative solutions within platform constraints and technical limitations; developed interaction models and conceptual frameworks of experience; researched technology and interaction design trends.
Technologies: Wireframing, Prototyping, Visual Design, Sketch, InVision, User Experience (UX), User Interface (UI), Banking & Finance, Internal Systems, Small Business, Online Banking, Design Systems, Apps, Cross-platform UX, Responsive Design, Project Management, Agile, Kanban, Feature Prioritization, Feature Planning
UX Design Lead
2013 - 2015
The Idea People, Marketing Agency
- Directed and designed multiple websites and apps for clients, collaborating with developers to ensure integrity of project design and function; conducted product discovery meetings to identify client's key goals, and developed feature sets.
- Created user stories, journey experience maps, workflows, site maps, wire-frames, and other artifacts; created and managed pattern libraries, project artifacts and assets;
- Provided research and analysis of customer data for insights and recommendations that resulted in improved campaign/site performance and digital KPIs.
- Introduced and led team in Agile/Scrum project management transformation; created and groomed product backlogs; estimated and prioritized feature sets and task scheduling; monitoring and confirming acceptance criteria.
Technologies: Adobe CC, Wireframing, Prototyping, Visual Design, User Experience (UX), User Interface (UI), Marketing, Web Design, Apps, Small Business Design, Cross-platform UX, Responsive Design, Branding, Style Guides, Design Systems
UX Designer
2013 - 2014
Aduro Creative
- Created multiple apps, websites, and cross-channel solutions in an agile agency environment, collaborating with the development team to estimate and prioritize user stories.
- Held product discovery meetings and workshops to facilitate product vision and strategy; created mind maps, storyboards, and scenarios.
- Created wire frames, prototypes, and assets; managed pattern libraries, project artifacts, and assets.
- Validated interactions, behaviors, and attributes; conducted focus groups and user testing.
Technologies: User Experience (UX), User Interface (UI), Wireframing, Visual Design, Prototyping, Marketing, Branding, Style Guides, Style Kits, Web Design, Apps, Cross-platform UX, Responsive Design, Startups, UX Workshops, Discovery, UX Strategy, Creative Thinking, eCommerce, User Needs, UX Research, Testing
UX and Visual Designer
2012 - 2013
Hallelujah Acres
- Planned and developed websites for the global market integrated with eCommerce, social networking features, and media feeds.
- Performed heuristic evaluations of company's multiple websites, researched user experience maps, developed and implemented efficiency solutions, processes and workflows.
- Oversaw administration and maintenance of the site and eCommerce product updates.
Technologies: User Interface (UI), User Experience (UX), Web Design, Web Marketing, Online Shops, Subscriptions, eCommerce, Wireframing, Prototyping, Visual Design, Branding, Style Guides, Design Systems
UX and Visual Designer
2009 - 2011
Lolly Clothing
- Re-branded the company and created brand standards and style guides for digital channels and products.
- Created website wireframes, prototypes and partnered with front-end developers to develop a website with eCommerce, social networking features, and media feeds.
- Created strong leading conceptual work, catalog design, look-books, and event advertising in both print and digital formats.
Technologies: Adobe Photoshop, Wireframing, Prototyping, Visual Design, Adobe CC, User Interface (UI), User Experience (UX), Web Design, Marketing, Social Media Campaigns, Cross-platform UX, Lookbook Design, Catalog Design, Style Guides, Photography, Art Direction, Creative Thinking, Design Workshops
UX Designer
2008 - 2009
Weaverink
- Planned, designed, and tested websites, integrated support applications and mobile apps to ensure great user experiences.
- Provided client branding and identity, graphic designing for products, catalogs, event advertising, marketing campaigns, and created business sets.
- Managed business needs, creating clear and attainable project objectives, project requirements, and timelines.
Technologies: User Interface (UI), User Experience (UX), Art Direction, Websites, Apps, Marketing, Branding, Style Guides, Design Systems, Cross-platform UX, Responsive Design, Visual Design, Wireframing, UX Strategy, Icon Sets, Creative Thinking
Project Manager and Designer
2007 - 2008
Truth in Heart Publishing
- Planned and implemented projects; defined project scope and tasks; scheduled project timelines; tracked project deliverables.
- Provided direction and support to project team; presented reports defining project progress, problems and solutions; provided project evaluations and assessment of results.
- Created branding, identity, and graphic design for products, catalogs, event advertising, and created business sets.
Technologies: Web Design, Website Management, Visual Design, Writing & Editing, Art Direction, Publishing, Printables, Marketing, Social Media, Project Management
Certifications
JANUARY 2015 - PRESENT
Scaled Agilist
Scaled Agile Framework
JANUARY 2013 - PRESENT
Certified Scrum Master
Big Visible Solutions