Harold Weaver, Designer in Charlotte, NC, United States
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Harold Weaver

Verified Expert  in Design

Designer

Location
Charlotte, NC, United States
Toptal Member Since
April 5, 2021

Harold is a product designer and usability expert, with over 15 years of multi-disciplinary experience in digital and cross-channel services. At Wells Fargo, he designed a debt-to-income ratio calculator that helps clients increase their ability to secure a loan and has over 200,000 users per month. He works with product management and leads teams of designers, researchers, and developers to create beautiful solutions that meet business goals, customer needs and provide exceptional experiences.

Portfolio

Work Experience

AVP, Senior Product Designer

2015 - PRESENT
Wells Fargo
  • Partnered with product managers, stakeholders, development, analysts, designers, legal risk and compliance. Prioritized work based on customer value, KPIs, and technical feasibility. Managed and delivered projects from beginning to end.
  • Designed and delivered a debt-to-income ratio calculator for customers who want to understand their finances and increase their ability to secure a loan. Reports indicate 200,000 users per month.
  • Designed and delivered FICO credit score reporting for customers who want to monitor their credit rating and manage their credit usage. Reports indicate about six million users, over 43% actively engaged and improving.
  • Created a savings assessment tool for customers seeking financial stability, and better savings habits. Reports indicate 1,500 consultations monthly, with over 90% success rate.
  • Co-created a pattern library and design system that supported 250+ design team members; created workflows, wire frames, and other design artifacts for digital content.
  • Provided art direction and guidance to visual designers on projects; developed tools, templates, and procedures to improve organizational efficiency, and. productivity; ensured adherence to brand standards across all digital platforms;
  • Conducted interviews with business partners and stakeholders; tested, measured, and iterated on designs for maximized engagement and performance.
Technologies: Sketch, InVision, Wireframing, Prototyping, Visual Art, User Experience (UX), User Interface (UI), Finance, Mobile Banking, Credit Management, Budgeting, Personal Finance, Apps, Cross-platform UX, Design Systems, Responsive Design, Generative Pre-trained Transformers (GPT), Natural Language Processing (NLP), Live Chat, Project Management, Feature Prioritization, Agile, Feature Planning, Kanban

Product Design Lead

2014 - 2015
Bank of America
  • Managed, designed and delivered Bank of America V3 software solution which replaced five legacy applications; guided business and team through key design engagements, and facilitated dialogue around front end requirements and business requirements.
  • Provided research and discovery for a “responsive” .COM; created storyboards, scenarios, flowcharts, design prototypes, and design specifications.
  • Created the Bank of America Apple Watch app, providing notifications, up-to-the-moment balance information, and P2P payments as an exercise in organizational innovation.
  • Identified and documented interaction patterns and maintained them within a user experience pattern library.
  • Conducted stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design.
  • Led participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery.
  • Drove innovative solutions within platform constraints and technical limitations; developed interaction models and conceptual frameworks of experience; researched technology and interaction design trends.
Technologies: Wireframing, Prototyping, Visual Design, Sketch, InVision, User Experience (UX), User Interface (UI), Banking & Finance, Internal Systems, Small Business, Online Banking, Design Systems, Apps, Cross-platform UX, Responsive Design, Project Management, Agile, Kanban, Feature Prioritization, Feature Planning

UX Design Lead

2013 - 2015
The Idea People, Marketing Agency
  • Directed and designed multiple websites and apps for clients, collaborating with developers to ensure integrity of project design and function; conducted product discovery meetings to identify client's key goals, and developed feature sets.
  • Created user stories, journey experience maps, workflows, site maps, wire-frames, and other artifacts; created and managed pattern libraries, project artifacts and assets;
  • Provided research and analysis of customer data for insights and recommendations that resulted in improved campaign/site performance and digital KPIs.
  • Introduced and led team in Agile/Scrum project management transformation; created and groomed product backlogs; estimated and prioritized feature sets and task scheduling; monitoring and confirming acceptance criteria.
Technologies: Adobe CC, Wireframing, Prototyping, Visual Design, User Experience (UX), User Interface (UI), Marketing, Web Design, Apps, Small Business Design, Cross-platform UX, Responsive Design, Branding, Style Guides, Design Systems

UX Designer

2013 - 2014
Aduro Creative
  • Created multiple apps, websites, and cross-channel solutions in an agile agency environment, collaborating with the development team to estimate and prioritize user stories.
  • Held product discovery meetings and workshops to facilitate product vision and strategy; created mind maps, storyboards, and scenarios.
  • Created wire frames, prototypes, and assets; managed pattern libraries, project artifacts, and assets.
  • Validated interactions, behaviors, and attributes; conducted focus groups and user testing.
Technologies: User Experience (UX), User Interface (UI), Wireframing, Visual Design, Prototyping, Marketing, Branding, Style Guides, Style Kits, Web Design, Apps, Cross-platform UX, Responsive Design, Startups, UX Workshops, Discovery, UX Strategy, Creative Thinking, eCommerce, User Needs, UX Research, Testing

UX and Visual Designer

2012 - 2013
Hallelujah Acres
  • Planned and developed websites for the global market integrated with eCommerce, social networking features, and media feeds.
  • Performed heuristic evaluations of company's multiple websites, researched user experience maps, developed and implemented efficiency solutions, processes and workflows.
  • Oversaw administration and maintenance of the site and eCommerce product updates.
Technologies: User Interface (UI), User Experience (UX), Web Design, Web Marketing, Online Shops, Subscriptions, eCommerce, Wireframing, Prototyping, Visual Design, Branding, Style Guides, Design Systems

UX and Visual Designer

2009 - 2011
Lolly Clothing
  • Re-branded the company and created brand standards and style guides for digital channels and products.
  • Created website wireframes, prototypes and partnered with front-end developers to develop a website with eCommerce, social networking features, and media feeds.
  • Created strong leading conceptual work, catalog design, look-books, and event advertising in both print and digital formats.
Technologies: Adobe Photoshop, Wireframing, Prototyping, Visual Design, Adobe CC, User Interface (UI), User Experience (UX), Web Design, Marketing, Social Media Campaigns, Cross-platform UX, Lookbook Design, Catalog Design, Style Guides, Photography, Art Direction, Creative Thinking, Design Workshops

UX Designer

2008 - 2009
Weaverink
  • Planned, designed, and tested websites, integrated support applications and mobile apps to ensure great user experiences.
  • Provided client branding and identity, graphic designing for products, catalogs, event advertising, marketing campaigns, and created business sets.
  • Managed business needs, creating clear and attainable project objectives, project requirements, and timelines.
Technologies: User Interface (UI), User Experience (UX), Art Direction, Websites, Apps, Marketing, Branding, Style Guides, Design Systems, Cross-platform UX, Responsive Design, Visual Design, Wireframing, UX Strategy, Icon Sets, Creative Thinking

Project Manager and Designer

2007 - 2008
Truth in Heart Publishing
  • Planned and implemented projects; defined project scope and tasks; scheduled project timelines; tracked project deliverables.
  • Provided direction and support to project team; presented reports defining project progress, problems and solutions; provided project evaluations and assessment of results.
  • Created branding, identity, and graphic design for products, catalogs, event advertising, and created business sets.
Technologies: Web Design, Website Management, Visual Design, Writing & Editing, Art Direction, Publishing, Printables, Marketing, Social Media, Project Management
JANUARY 2015 - PRESENT

Scaled Agilist

Scaled Agile Framework

JANUARY 2013 - PRESENT

Certified Scrum Master

Big Visible Solutions

Tools

Sketch, InVision, Adobe CC, Microsoft Office, Figma, Confluence, Jira, Trello, Adobe Photoshop, Adobe InDesign, Adobe Illustrator, OmniGraffle, Balsamiq, MindNode

Industry Expertise

Banking & Finance, Marketing, Education, Sports

Other

Agile, Storyboarding, Information Architecture (IA), Wireframing, Prototyping, Visual Design, Art Direction, Brand Management, Project Management, Communication, Product Design, User Research, User Testing, Agile Sprints, Agile Delivery, Scrum, Certified ScrumMaster (CSM), Apps, Material Design, Cross-platform UX, eCommerce, User Experience (UX), User Interface (UI), Illustration, Visual Art, Finance, Mobile Banking, Credit Management, Budgeting, Personal Finance, Internal Systems, Small Business, Online Banking, Design Systems, Responsive Design, Web Design, Small Business Design, Branding, Style Guides, Style Kits, Startups, UX Workshops, Discovery, UX Strategy, Creative Thinking, Natural Language Processing (NLP), Live Chat, Web Marketing, Online Shops, Subscriptions, Social Media Campaigns, Lookbook Design, Catalog Design, Photography, Design Workshops, Websites, Icon Sets, User Needs, UX Research, Testing, Website Management, Writing & Editing, Publishing, Printables, Social Media, Feature Prioritization, Kanban, Feature Planning, Strategy, Personal Finance Management, Cash Flow Management, Debt, P2P, Digital Payments, Consumer Banking, Workflow, Diagrams, Travel, Travel Design, Rideshare Services, Mobile eCommerce, Admin Panels, Artisanal Products, Animation, Food Ordering, Local Listings, App UX, Coaching, Goal-directed Design, Goal Management, Gamification, Generative Pre-trained Transformers (GPT)

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