Igor Dutra

Designer in London, United Kingdom

Member since May 9, 2018

Igor is an experienced UX designer with a background in marketing, web design, and development. His process involves understanding business and user problems and coming up with creative and effective solutions by researching, testing and iterating ideas with real users. He also does a lot of stakeholder management and is always learning and collaborating with other teams.

User Experience (UX)Wireframing Web UI eCommerce Prototyping Journey Mapping Web UX Design Axure RP Pro User Research Responsive Web Design (RWD)Information Architecture (IA)Web Sketch Marvel App UX Design Show more

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Portfolio

Digital Design

TUI UK
- Responsive
- User Experience (UX)
- Information Architecture (IA)
- Lean UX
- Prototyping
- User Testing
- eCommerce
- Usability Testing
- UX Mentoring
- Checkout
- Aircraft & Airlines
- Travel & Leisure
Insyghter
- Responsive
- User Experience (UX)
- Prototyping
- Startups
- Journey Mapping
- Marvel App
- HTML
- React
- Project Management
TUI Virtual Travel Assistant
- Chatbots
- Travel & Leisure
- Natural Language Processing (NLP)
- User Research
- Conversational UI
- Product Vision
- React
- Innovation
- IBM Watson
Skype
- User Experience (UX)
- Information Architecture (IA)
- Wireframing
- User Testing
- HTML
- OmniGraffle
- CQ5
- Content Management Systems (CMS)
Thomson (TUI) Apple TV App
- Apple TV
- Apple TV UI
- Design Sprints
- Product Design
- App Submission
- Travel & Leisure
- Business Analysis
- Information Architecture (IA)
- Prototyping
- User Testing
Mobile Network Operator E-shop
- eCommerce
- Wireframing
- User Journeys
- Business Analysis
- Mobile Operators
- Checkout
- Telecommunications
- Online Shopping
- UX Design

Employment

UX Designer
2017 - PRESENT
Lloyds Banking Group
- Worked on various transformation projects.
- Created end-to-end journeys.
- Researched, designed, prototyped, and conducted user testing.
Technologies: Jira, Atlassian Confluence, Axure, InVision, Sketch
UX Consultant and Product Designer, TUI Holiday Lab
2015 - 2017
TUI Travel PLC
- Delivered concepts and provided support/consultation on UX, product design, prototyping, development, and technology.
- Created a virtual travel assistant chatbot.
- Experimented different use cases for VR use.
- Created one of the first travel agents' Apple TV app.
Technologies: JavaScript, HTML, Arduino, Marvel, OmniGraffle, Adobe Photoshop
User Experience Consultant, Mobile
2012 - 2015
TUI Travel PLC
- Redesigned thomson.co.uk and firstchoice.co.uk to be mobile responsive (now tui.co.uk).
- Applied lean UX principles and user-centered activities including brainstorm sessions, workshops, sketching, prototyping, and user testing throughout all phases of the project.
- Covered the full end-to-end journey: browse, search, and book flow.
Technologies: JavaScript, HTML, Adobe Photoshop, OmniGraffle
Interaction Designer
2011 - 2012
Microsoft (Skype)
- Led interaction design for Skype’s Help and Support website.
- Delivered quick prototypes and visual mockups for a number of projects including support mobile website, forums, and campaigns integration.
Technologies: OmniGraffle, Axure
User Experience Architect
2010 - 2011
Skype
- Part of the Skype.com website redesign team.
- Liaised with product owners, gathering requirements from different stakeholders, participating in workshops, documenting design patterns, and creating and managing UX deliverables.
- Created a UX toolkit that was shared with other teams and external agencies.
- Provided guidance to other UX professionals and designers on how to apply the Skype.com UX framework.
Technologies: OmniGraffle, Axure
Information Architect
2010 - 2010
Sapient
- Worked on a large eCommerce platform for a mobile network operator. The work required a deep understanding of business rules and constant validation with senior stakeholders.
Technologies: OmniGraffle
Information Architect
2008 - 2010
Likemind
- Designed corporate websites and online annual reports. Clients included Shell, EDF Energy, Yara, EADS, and Morrisons.
- Dealt with various stakeholders—conducting workshops, writing documentation, pitching work, and presenting findings and recommendations.
Technologies: OmniGraffle
User Experience Architect
2007 - 2008
DLKW
- Handled all aspects of user-centred design, from user research and requirement gathering to wireframes, prototypes, and usability testing. Clients included Halifax, HBOS, Intelligent Finance, TENA, BAA, SAB Miller, and others.
Technologies: Visio
Information Architect
2007 - 2007
Tribal DDB
- Created wireframes and user journeys, and moderated user testing sessions. Clients included Philips, ExxonMobil, Volkswagen, and Budweiser.
Technologies: OmniGraffle

Education

Master's degree in Interactive Technologies for eCommerce
2005 - 2007
Edinburgh Napier University - Edinburgh, UK
Bachelor's degree in Marketing and Advertising
1993 - 2005
Universidade Catolica de Salvador - Salvador, Brazil

Experience

User Experience (UX)12 years
UX Design10 years
Prototyping8 years
eCommerce8 years
Product Design5 years
InVision5 years
Fintech3 years
React2 years

Tools

InVision

Location

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Designer in London, United Kingdom

Portfolio

Employment

UX Designer

UX Consultant and Product Designer, TUI Holiday Lab

User Experience Consultant, Mobile

Interaction Designer

User Experience Architect

Information Architect

Information Architect

User Experience Architect

Information Architect

Education

Experience

Tools

Location