Igor Dutra, Designer in London, United Kingdom
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Igor Dutra

Verified Expert  in Design

Designer

Location
London, United Kingdom
Toptal Member Since
May 10, 2018

Igor is an experienced UX designer with a background in marketing, web design, and development. His process involves understanding business and user problems and coming up with creative and effective solutions by researching, testing, and iterating ideas with real users. Igor also does a lot of stakeholder management and is always learning and collaborating with other teams.

User Experience (UX)UX DesignWireframingWeb UIUser InterviewseCommercePrototypingJourney MappingWeb UX DesignB2BAxure RP ProInVisionFigmaProduct DesignUser Research

Portfolio

Work Experience

Lead Product Designer

2009 - PRESENT
Pollinate
  • Designed payment products from the ground up, validating and scaling up to multiple banks, and currently used by 50,000+ merchants in three countries.
  • Hired five permanent designers and worked with other teams to establish our design process and culture.
  • Worked closely with other UX and visual designers, product owners, and managers, and our goal is to create a best-in-class product.
Technologies: Figma, Confluence, Jira, Angular, Team Management, Design Leadership, User Interviews, Product Design, User Stories, UX Design

UX Designer

2017 - 2019
Lloyds Banking Group
  • Worked on a number of projects, including mortgage transformation, strong customer authentication, and Lloyds design system (Constellation).
  • Tasked with end-to-end journeys and activities, including liaising with accessibility consultants, research, design, prototyping (in React), and user testing.
  • Researched, designed, prototyped, and conducted user testing.
Technologies: Jira, Confluence, Axure, InVision, Sketch, User Interviews, Product Design, User Stories, UX Design

UX Consultant and Product Designer, TUI Holiday Lab

2015 - 2017
TUI Travel PLC
  • Delivered concepts and provided support/consultation on UX, product design, prototyping, development, and technology.
  • Created a virtual travel assistant chatbot in collaboration with IBM.
  • Experimented with different use cases for VR use, exploring the content created by TUI.
  • Created one of the first travel agents' Apple TV app.
Technologies: JavaScript, HTML, Arduino, Marvel, OmniGraffle, Adobe Photoshop, Product Design, UX Design

User Experience Consultant, Mobile

2012 - 2015
TUI Travel PLC
  • Redesigned thomson.co.uk and firstchoice.co.uk to be mobile responsive (now tui.co.uk).
  • Applied lean UX principles and user-centered activities including brainstorm sessions, workshops, sketching, prototyping, and user testing throughout all phases of the project.
  • Covered the full end-to-end journey: browse, search, and book flow.
Technologies: JavaScript, HTML, Adobe Photoshop, OmniGraffle, Product Design, UX Design

Interaction Designer

2011 - 2012
Microsoft (Skype)
  • Led interaction design for Skype’s Help and Support website.
  • Delivered quick prototypes and visual mockups for a number of projects including support mobile website, forums, and campaigns integration.
Technologies: OmniGraffle, Axure, User Interviews, Product Design, UX Design

User Experience Architect

2010 - 2011
Skype
  • Part of the Skype.com website redesign team.
  • Liaised with product owners, gathering requirements from different stakeholders, participating in workshops, documenting design patterns, and creating and managing UX deliverables.
  • Created a UX toolkit that was shared with other teams and external agencies.
  • Provided guidance to other UX professionals and designers on how to apply the Skype.com UX framework.
Technologies: OmniGraffle, Axure, Product Design, UX Design

Information Architect

2010 - 2010
Sapient
  • Worked on a large eCommerce platform for a mobile network operator. The work required a deep understanding of business rules and constant validation with senior stakeholders.
Technologies: OmniGraffle, Product Design, UX Design

Information Architect

2008 - 2010
Likemind
  • Designed corporate websites and online annual reports. Clients included Shell, EDF Energy, Yara, EADS, and Morrisons.
  • Dealt with various stakeholders—conducting workshops, writing documentation, pitching work, and presenting findings and recommendations.
Technologies: OmniGraffle, User Interviews, Product Design

User Experience Architect

2007 - 2008
DLKW
  • Handled all aspects of user-centred design, from user research and requirement gathering to wireframes, prototypes, and usability testing. Clients included Halifax, HBOS, Intelligent Finance, TENA, BAA, SAB Miller, and others.
Technologies: Visio, Product Design

Information Architect

2007 - 2007
Tribal DDB
  • Created wireframes and user journeys, and moderated user testing sessions. Clients included Philips, ExxonMobil, Volkswagen, and Budweiser.
Technologies: OmniGraffle, User Interviews, Product Design
2005 - 2007

Master's Degree in Interactive Technologies for eCommerce

Edinburgh Napier University - Edinburgh, UK

1993 - 2005

Bachelor's Degree in Marketing and Advertising

Universidade Católica do Salvador - Salvador, Brazil

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