Jane Tran
Verified Expert in Design
Designer
Toronto, ON, Canada
Toptal member since February 8, 2021
With eight years of experience, Jane is a senior product designer who's passionate about creating simple and intuitive experiences backed by data and research. She has led design on multiple products, closely collaborating with product and engineering teams. Jane believes in constantly testing and refining products to provide users with the best experience.
Portfolio
Work Experience
Senior Product Designer
Shopify
- Contributed to internal platforms to improve efficiencies within the Shopify Fulfillment Network (SFN).
- Led UX on multiple projects, working closely with product and engineers.
- Designed features for our core platform to provide a more robust solution to our merchants.
Senior Product Designer
Rose Rocket
- Led the design of the workflows/ecosystems team, working closely with product managers and engineers.
- Helped build the component library of the RoseRocket design system.
- Created user flows and high-fidelity designs backed up by user research, data, and customer feedback.
Senior UX Designer
Air Canada
- Designed a refund flow specifically for COVID-19 that helped millions of customers quickly cancel flights online over a weekend.
- Worked closely with product managers, developers, and businesses to solve solutions regarding the booking flow.
- Created a competitive airline analysis for the booking flow to help businesses understand the pain points within the current flow.
- Conducted multiple design audits through aircanada.com to ensure the design and UX consistency within the website.
Design Lead for Dealer Products
Motoinsight
- Designed a dealer dashboard used by over 150 dealerships to help manage their customers.
- Helped build the Nitro design system and style guide, including colors, typography, basic web elements, and interactions.
- Designed a simple and intuitive preorder flow for the Care by Volvo program.
- Designed a white-labeled build and price flow used by various dealerships in Canada and the US.
- Conducted various user interviews to gather research and data for design and business decisions.
Digital UI/UX Designer
Porter Airlines
- Led multiple user interviews with CSRs to gain valuable insight into redesigning the check-in flow.
- Became an expert and leader on web accessibility to ensure everything met WCAG 2.0 AA standards.
- Redesigned the homepage in six months, taking into account accessibility, business, and creative needs.
Experience Design Intern
SapientNitro
- Helped design screens and wireframes for the Fiat Chrysler Automotive project.
- Led the design on an internal tool called URSASocial used within Sapient Toronto for social activities.
- Collaborated with project managers, developers, visual designers, and other UX designers to ensure consistency across projects.
Education
Bachelor's Degree in Global Business and Digital Arts
University of Waterloo - Waterloo, ON, Canada
Skills
Tools
Sketch, InVision, Figma, Axure, Zeplin Design, Photoshop, Adobe Creative Suite Design, Principle Design, Jira, Flow
Industry Expertise
Aircraft & Airlines, Healthcare App Design, Automotive, Education
Other
UX Design, User Testing, Product Design, Wireframing, Web Design, UX Design, UX Design, UI Design, Responsive Web Design, UX Design, UI Design, Web UI, Web UX Design, Booking, UI Design, User Research, Prototyping, SaaS Design, Design Systems, Mobile App Design, Mobile App Design, Web UI Design, Dashboard Design, Presentations, User Flow Design, E-commerce Website Design, Business Research, Car Dealerships, Landing Pages, Adult Education, UX Design, Educational Portals, Rapid Prototyping, Web Design, Digital Retailing, CX Design, Customer Management Applications, Dashboard, OEMs, Prototype Design, White Label Design, Cars, Canada, Purchase Orders, Web Accessibility, Accessible Web Design, Digital Marketing Design, Learning Management Systems (LMS), Higher Education, Continuing Education, Travel, Component Libraries, UX Design
Experience
Tools
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