Jason Clauss, Designer in Seattle, WA, United States
Jason Clauss

Designer in Seattle, WA, United States

Member since March 24, 2021
Jason has 21 years of experience in design, bringing new products from inception to launch to market—the proverbial zero-to-one phase. He has delivered excellent products in often challenging environments, such as with minimal access to IA or users, and he has built and led designers, developers, and project managers' teams. Jason's design focuses on complex products with dense interactions and serious applications. Every project he's worked on has produced at least one major design innovation.
Jason is now available for hire

Portfolio

Digital Design

Employment

  • Principal Consultant - Product Strategy and UX

    2021 - 2022
    Videoshops
    • Introduced a strategic, product-oriented pivot that won the company a second investment round in 2022.
    • Built a UX culture and raised usability profile at a visual and branding-focused company.
    • Brought communication to the product team where there was previously very little by implementing weekly design crit sessions, standardizing documentation, and expanding participation in product discussions.
    • Implemented a strategic product mapping system that gave in-depth visibility into the status of design and scope of the product to the C and VP levels and provided a single source of truth for the product team.
    • Trained the market research team to perform UX and competitive research to extend our capabilities while overseeing their work, to make use of our limited resources.
    • Designed the entire customer back-end experience, a complex platform that allowed individuals and brands to sell products through interactive videos.
    • Formulated metrics and analytics requirements and designed a company back-end experience with sophisticated data visualizations that enabled us to analyze the behavior of users and optimize the experience.
    Technologies: Figma, Mixpanel, Adobe Illustrator, Annotated Wireframes, Airtable, Innovation, Innovation Strategy, Experience Design, Early-stage Startups, Workflow, Enterprise Design, Wireframing, UX Research, Lean UX, Agile UX, Rapid Interactive Prototyping, Rapid Prototyping, Responsive UX Design, Mobile Apps, B2C, UX Strategy, Social Networks, UX Wireframes, UX Audits, Design Validation, App Design, User Testing, Web, Mobile, Project Management, Component Libraries, Product Discovery, Layout Design, Interviews, Style Guides, UI Components, Layout
  • Principal Consultant - Product Strategy

    2021 - 2021
    Encompass Technologies Development
    • Redesigned an eCommerce experience resulting in a 43% increase in AOV and halting customer attrition.
    • Upsold what was initially meant to be a very limited scope redesign of a single feature into a comprehensive rebuild of the entire software product.
    • Delivered a best-in-class wholesaling platform with the latest technologies from what was once an amalgam of disconnected pages and screens that the company leadership admitted was causing customers to leave.
    • Built a competent and well-functioning design organization with strong communication, while managing a small team of offshore UI designers.
    • Developed a junior UI employee into a strong-performing head of UI who would take over the project when I left.
    • Built a design and project management system that turned what was originally a chaotic and disorganized design process into a single source of truth that was equally useful to the C-suite as it was to the designers and developers.
    Technologies: Figma, Adobe Illustrator, CX Strategy, Experience Design, Workflow, Enterprise Design, Wireframing, MVP Design, UX Research, Lean UX, Agile UX, Rapid Prototyping, Responsive UX Design, UX Strategy, UX Wireframes, UX Audits, Design Validation, User Testing, Web, Mobile, Enterprise SaaS, Project Management, Component Libraries, Product Discovery, Layout Design, Interviews, Style Guides, UI Components, Layout

Education

  • Bachelor's Degree in Business Administration
    2003 - 2006
    University of Washington - Seattle, WA

Certifications

  • Human Centered Design
    JANUARY 2018 - PRESENT
    MIT
  • Gamification
    JANUARY 2012 - PRESENT
    University of Pennsylvania
  • Product Management
    JANUARY 2010 - PRESENT
    University of Washington

Experience

Location

Seattle, WA, United States

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