Jeff Bryant
Verified Expert in Design
Designer
Olathe, KS, United States
Toptal member since December 10, 2018
Jeff specializes in crafting sophisticated and engaging B2B, healthcare, and data visualization experiences. His unlikely journey to a successful UX career began during his time in the military, where he designed battle scenarios for soldiers training for deployment in Iraq. This unique experience laid the foundation for a profession that has led him to create award-winning mobile apps, multilingual enterprise solutions, and user-centric products that are enjoyed by millions across the globe.
Portfolio
Work Experience
CX Designer
Wegmans
- Designed Power BI dashboards that track sales and consumption.
- Built a data visualization brand guide, including colors and graphs.
- Worked directly with Wegmans' stakeholders to define needs and requirements.
UX/UI Designer
Sonoco Products
- Produced a set of customer journey maps that helped my client determine a CRM platform and get buy-in from internal stakeholders.
- Developed an architecture for smart manufacturing (i.e., Industry 4.0).
- Produced a set of UX templates, including design strategy, user research plan, personas, customer journey maps, and job stories to help the Sonoco team quickly ramp up a design project.
Lead UX Designer
WellSky
- Led the enterprise design initiative to unify multiple product acquisitions into a single experience.
- Ran design sprints with stakeholders and user testing with clinician users.
- Designed an interactive prototype to align the various workflows and collaborated with the development team for implementation.
VP and Lead UX Designer
Bank of America
- Conducted user and stakeholder interviews to better understand the financial landscape and project requirements.
- Leveraged user analytics to redesign a set of legacy systems used by 250,000+ bank employees and contractors.
- Co-organized and executed phase one of a new identity and access management (IAM) solution with a talented service designer.
- Produced qualitative and quantitative data and collaborated with regulatory teams to balance security with experience for complex user needs.
- Reduced the time managers spent granting employee access.
Principal Designer, Data Visualization
PriceWaterhouseCoopers
- Consulted in a global initiative to unify 800 offices across 157 countries with advanced reporting and analytics through Power BI.
- Customized reports and visualizations to the needs of defined archetypes.
- Helped PriceWaterhouseCoopers connect their global locations to a shared data visualization platform and standards.
- Worked directly with Business Analysts to test BI platforms, personify corporate customers, and produce customer journeys.
- Initiated a campaign to promote a unified data visualization design system and platform, worldwide, with persona-based dashboards, template materials, and training videos.
Principal Designer
OptumRx
- Conducted an ethnographic study with clinicians and acute specialists to uncover process inefficiencies in the healthcare space.
- Helped OptumRx improve their infusion delivery process from 25 days to 9 days.
- Expanded our healthcare experience team by defining roles/responsibilities, setting team standards, and hiring top designers.
- Produced workflows and create interactive wireframes for a Robotic Process Automation (RPA) solution.
- Helped OptumRx see a 400% productivity improvement and 4x revenue increase.
Design Team Lead
Nintendo of America
- Worked as the sole designer on a team of developers, hired to design v1 of the Nintendo Developer Portal.
- Collaborated with cross-disciplinary teams across three continents to design the Nintendo Developer Portal.
- Envisioned and built the first in-house usability lab at Nintendo of America.
- Built an agile design team to optimize the end-to-end game development experience.
- Helped Nintendo and their partners create 1,000+ more Switch titles than Wii U titles in half the lifespan.
Adjunct Professor, School of Web Design and New Media
Academy of Art University
- Advised graduate students on their thesis projects, kept them on track for weekly deliverables, and assisted/graded them in their daily work.
- Inspected HTML5, CSS3, and JavaScript for bugs while grading assignments.
- Taught students about jQuery and responsive web frameworks for mobile application development.
- Taught the Responsive Web, Mobile Web Technology, and Graduate Thesis Creation courses.
Senior Experience Architect, Microsoft Team
VMLY&R
- Leveraged strategy, insights, user research, and competitive analyses to provide client recommendations.
- Succeeded by working with various team members and stakeholders in an agile setting to produce wireframes, prototypes, and presentations.
- Won a Gold Addy for Interaction Design work on the Gatorade Fierce Collective and a Silver Addy for Korean Air mobile wireframes.
- Conducted user research, which uncovered 74% of businesses and ATMs were still on the Windows XP operating system after Microsoft announced ending support.
Education
Bachelor of Arts Degree in Graphic Design
University of Missouri-Kansas City - Kansas City, Missouri, US
Certifications
Human-Centered Design
University of California, San Diego
Skills
Tools
Microsoft Power BI, Figma, SharePoint Designer, Tableau, MURAL
Industry Expertise
Healthcare, Professional Services
Platforms
SharePoint, Mobile, Web, SharePoint 365, iOS, Android
Languages
CSS, HTML
Other
Quantitative Research, User Research, Interactive Dashboards, Analytical Dashboards, Business Intelligence (BI), Enterprise, Key Performance Indicators (KPIs), Corporate Design, Consulting, Data, Data Analysis, Dashboards, B2B, Big Data, Onboarding, UX Review, Employee Experience, Information Architecture (IA), User Interface (UI), Dashboard Design, Data Visualization, Complex Data Analysis, Data Analytics, User Experience (UX), Design Systems, Infographs, Enterprise Design, Startups, UX Wireframes, Statistical Analysis, Data-driven Dashboards, Data-driven Templates, Web Dashboards, UI Design, UX Design, B2C, Component Libraries, Design Leadership, Digital Product Design, Human-computer Interaction (HCI), Mobile App Design, Mobile Apps, Product Design, Prototyping, App UX, Responsive Web Design (RWD), Web App UX, Web Design, Web UX, User Experience Design, Storyboarding, Interaction Design (IxD), Usability, User Flows, User-centered Design (UCD), Visual Design, Wireframing, Agile, Design Thinking, Complex Application User Interfaces (UI), User Interviews, System Design, User Journeys, Web App Design, Rapid Prototyping, Interactive Prototypes, High-fidelity Prototypes, Web App UI, User Personas, Layout Design, MVP Design, UX Research, Big Data UX Design, Big Data Architecture, Mobile Design, Mobile UX, Web UI, Responsive Web Apps, User Stories, Branding, Data Virtualization, UX Assessment, Design Reviews, Style Guides, Logo Design, Lean UX, Mobile UX Design, Design Documentation, Navigation Design, Customer Relationship Management (CRM), Healthcare Services, DataViz, Web UX Design, Web UI Design, SaaS, Data-heavy Design, Research, Software as a Service (SaaS), UI Components, Journey Mapping, Layout, Graphic Design, Web Applications, User Testing, Mockups, Cross-platform UX, Complex Web Systems, Design, Presentation Design, Analytics, Audits, Data-informed Visual Design, Design Strategy, Design Workshops, Qualitative Research, Customer Journeys, Ethnography, Presentations, User Journey Maps, User Onboarding, Design Sprints, Management, User Experience Strategy, Experience Strategy, Workshops, Responsive Design, UX Prototyping, Executive Presentations, Leadership, Stakeholder Engagement, Stakeholder Management, UX Leadership, UX Strategy, Content Strategy, Findings & Recommendations Reports, Intranets, SharePoint UI, Metadata, SharePoint Online, Finance, Cross-functional Collaboration, Enterprise Application Design, UI Style Guides, Usability Testing, Mobile UI, Mobile Data, Enterprise SaaS, Discovery Workshops, Story Mapping, Accessibility, Surveys, Admin Panels, SaaS Design, B2B2C, Artificial Intelligence (AI), Fintech, Electronic Health Records (EHR), Referrals, Supply Chain Management (SCM), AI Design, Service Design, CX Strategy, Business Process Automation, Data-driven Frameworks, Charts, Interactive Charts, Information Design, White Label Design, OpenAI, React
Experience
- Usability Testing - 13 years
- Dashboard Design - 13 years
- User Research - 13 years
- User Experience (UX) - 13 years
- Data Visualization - 7 years
- Analytical Dashboards - 7 years
- Data Analytics - 7 years
- Healthcare - 2 years
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