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Jen Randolph

Jen Randolph

New York, NY, United States
Member since November 12, 2015
Jen has a decade of experience designing award-winning digital experiences for top agencies, brands, and startups. Her client list includes Nike, American Express, JPMorgan Chase, Verizon Wireless, Marriott, Wendy's, and Proctor & Gamble. She was a key member of award-winning design teams at R/GA, mcgarrybowen, Publicis Kaplan Thaler, and more. She communicates extremely well and has worked in teams of all sizes.
Jen is now available for hire
  • Commercial Insurance Quoting Portal
  • Banking Website Redesign
  • Personal Banking Website Redesign
  • Insurance Website Redesign
  • HR Innovation Lab Concepts
  • Car Insurance Quoting Redesign
  • Senior UX Architect
    2018 - PRESENT
    McKinsey & Company
    • Designed an educational platform to distribute online courses to cohorts numbering 50,000+ around the world.
    • Worked with Open edX to develop new platform capabilities that have since been included in their open source offerings.
    • Built the first fully responsive online learning platform with Open edX.
    • Built the first native mobile experience with Open edX.
    • Redesigned a feature for gauging the progress (i.e. improvement) of a learners' ability and won new business for the department.
    Technologies: Sketch, InVision, Principle, Mac OS X, JIRA, Confluence, Open edX
  • UX Director
    2017 - 2018
    • Acted as the UX director for a mobile fashion gaming company and was responsible for directing the vision of all interactive experiences including the game itself, related mobile apps, back-end admin services, and the company's global web and social presence.
    • Authored the game mechanics, player strategy, and game economy with a leading economist in the field.
    • Led a team of 11 remote freelancers in the production of a mobile gaming app for iOS.
    • Designed and administered all research activities, including stakeholder interviews, player interviews, user testing, contextual inquiry, surveys, card sorts, and other forms of quantitative and qualitative testing.
    • Created an innovative approach which helped us secure over $2 million in round 1 seed funding.
    Technologies: Sketch, Framer.js, InVision, Optimal Workshop
Other Experience
  • Bachelor of Fine Arts degree in Design and Technology
    2004 - 2008
    Parsons School of Design - New York, NY, USA
  • Participated in an exchange studies in Art History
    2006 - 2006
    Lorenzo de' Medici Institute - Florence, Italy
  • Landing Page Optimization
    JULY 2012 - PRESENT
    MECLABS Institute
  • Research & Critical Thinking20 years
  • Information Architecture (IA)10 years
  • Wireframing10 years
  • User Testing10 years
  • Interactive Prototypes10 years
  • User Experience (UX)10 years
  • Documentation10 years
  • Sketch5 years
  • Sketch
New York, NY, United States
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