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Jen Randolph

Jen Randolph

New York, NY, United States
Member since November 12, 2015
Jen has a decade of experience designing award-winning digital experiences for top agencies, brands, and startups. Her client list includes Nike, American Express, JPMorgan Chase, Verizon Wireless, Marriott, Wendy's, and Proctor & Gamble. She was a key member of award-winning design teams at R/GA, mcgarrybowen, Publicis Kaplan Thaler, and more. She communicates extremely well and has worked in teams of all sizes.
Jen is now available for hire
  • Commercial Insurance Quoting Portal
  • Banking Website Redesign
  • Personal Banking Website Redesign
  • Insurance Website Redesign
  • HR Innovation Lab Concepts
  • Car Insurance Quoting Redesign
  • UX Director
    2017 - 2018
    • Acted as the UX Director for a mobile fashion gaming company and was responsible for directing the vision of all interactive experiences including the game itself, related mobile apps, back-end admin services, and the company's global web and social presence.
    • Authored the game mechanics, player strategy, and game economy with a leading economist in the field.
    • Led a team of 11 remote freelancers in the production of a mobile gaming app for iOS.
    • Designed and administered all research activities, including stakeholder interviews, player interviews, user testing, contextual inquiry, surveys, card sorts, and other forms of quantitative and qualitative testing.
    • Our innovative approach helped us secure over $2 million in round 1 seed funding.
    Technologies: Sketch, Framer.js, InVision, Optimal Workshop
  • Design Specialist
    Wave Money
    2017 - 2017
    • Provided product and service design consultancy to Wave Money, Myanmar's top mobile financial services provider, in conjunction with the Small Surfaces design agency.
    • Conducted field research and concept development for three mobile payment products that integrate with the Wave Money platform.
    • Conducted research, and created UX and UI designs for any updates to the current products on an as-needed basis.
    • Trained a number of local staff in UX research techniques and methodologies, and built the UX design capacity into the existing product and design team.
    • Gave UX design talks and seminars with various local startup incubators and co-working spaces—growing Wave Money's reputation as a local expert in human-centered design methods.
    Technologies: Sketch, InVision, Adobe Illustrator, Zeplin, JIRA, Trello, OptimalSort, Mac OS X, Android, iOS
Other Experience
  • Bachelor of Fine Arts degree in Design and Technology
    Parsons School of Design - New York, NY, USA
    2004 - 2008
  • Participated in an exchange studies in Art History
    Lorenzo de' Medici Institute - Florence, Italy
    2006 - 2006
  • Research & Critical Thinking20 years
  • User Testing9 years
  • Wireframing9 years
  • Information Architecture (IA)9 years
  • Documentation9 years
  • User Experience (UX)9 years
  • Interactive Prototypes9 years
  • Sketch3 years
  • Sketch
New York, NY, United States
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