Jessica Testa, Designer in San Francisco, CA, United States
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Jessica Testa

Verified Expert  in Design

Designer

Location
San Francisco, CA, United States
Toptal Member Since
May 19, 2016

Jessica is a solutions-focused principal UX and product designer with more than 16 years of success in experience design and product strategy for startups to Fortune 500 companies. Some of those companies include Citrix, HBOGO, Symantec, PayPal, Booking.com, Netflix, and FreshChoice. Jessica's broad areas of expertise include user research & strategy, design thinking, concept development, UX design, execution and testing, and product refinement.


Portfolio

Work Experience

UX Design Director

2011 - 2017
Citrix
  • Led data-driven digital experience designs across web and mobile experiences, including market analysis and research, web and content strategy, UX design, commerce flow optimization design, research, and testing.
  • Was responsible for all phases of design, including epics and user stories, directing onsite/remote teams, UX design strategy and IA, workshop design and facilitation, content recommendations, style/usage guides, and UX libraries in an Agile environment.
  • Performed preliminary project ideation and analysis, internal/external staffing, budget management, and oversight of strategy/objectives.
  • Defined the mobility apps web ecosystem strategy development, connected information architecture, and delivered a holistic UX design system, visual language, and component library.
  • Designed the responsive marketing platform UX strategy and experience optimized for conversion and ease of usability.
  • Strategized, architected, and designed the Mobility Apps Global Product Resource Center and delivered a comprehensive UX design system.
  • Optimized the customer homepage experience strategy.
  • Designed a mobile-friendly, modular, and responsive landing page system.
Technologies: Agile, Slack, Usertesting.com, InVision, Sketch, Adobe Creative Suite, Figma, Experience Maps, Microsoft

Senior Web and Interactive UX Director

2010 - 2011
Bio-Rad
  • Conceived, created, and directed compelling branded experiences for Bio-Rad customers and employees across multiple mediums, including interactive mobile product demos, websites, and intranet.
  • Managed and collaborated with a team of designers and front-end developers in the creation of new initiatives, including websites, microsites, blogs, and other new media touch points.
  • Performed preliminary research and/or site analysis.
  • Designed the site architecture and created functional specifications.
  • Made UX design recommendations, worked with development, and had programming oversight.
  • Contributed to notable projects, including bio-rad.com, miniprotean.com, bioradiations.com, Gel Doc EZ (interactive demo, product launch, and integrated campaign), Trans-Blot Turbo (interactive demo, product launch, and integrated campaign), Bio-Plex cost calculator.
Technologies: CSS, HTML, WordPress, Adobe Creative Suite, Figma, Sketch, Microsoft

Creative Director Contract

2008 - 2009
Me, Myself & I
  • Conceived, designed, directed and produced online experiences, brand strategy, visual identity systems, and design languages.
  • Collaborated with stakeholders from concept through execution to delivery.
  • Interfaced with clients regarding projects in progress.
  • Designed the online magazine experience for the California State Automobile Association (AAA).
  • Designed the UX for the Vacation of a Lifetime Sweepstakes microsite for the California State Automobile Association (AAA) .
  • Created the digital campaign strategy for the California State Automobile Association (AAA). This included the creation of home page hero banners, landing pages, online ads, and marketing email.
  • Designed Reality Digital's corporate website, campaign strategy, and product launch microsite.
  • Rehauled Jaspersoft's design philosophy. This included designing their corporate website experience, refreshing their brand strategy, designing their icons and product logos (including brand hierarchy and product matrix), remaking their corporate brand guidelines, and designing a web-based training module.
Technologies: CSS, HTML, WordPress, Adobe Creative Suite

Senior Art Director

2007 - 2008
CNET Networks Entertainment
  • Collaborated with cross-departmental teams working on web initiatives, providing design direction, and teaching best practice design principles to ensure brand and design consistency as well as fluid, easy-to-use UX.
  • Presented and facilitated design reviews with stakeholders and other cross-functional team members. Managed and provided direction for designers, freelance contractors, and production artists.
  • Identified opportunities for improvement in existing web experiences and implemented changes resulting in better visual communication and improved user experience.
  • Designed the corporate website UX and refreshed the SEO.
  • Designed the UX of a brand widget and a self-serve ad widget.
  • Wrote brand and web guidelines.
Technologies: Adobe Creative Suite

Art Director

2002 - 2007
1185 Design
  • Designed, directed, and produced brand strategy, visual identity systems, online experiences, and a wide range of digital and print marketing materials.
  • Developed a high-level conceptual copywriting system that supported strategic and visual concepts.
  • Managed various projects keeping them on-time and within budget.
  • Collaborated and directed design team from concept through execution to delivery. Interfaced with clients regarding projects in progress, attended press checks and photo shoots.
  • Worked with notable clients: Symantec, PayPal, Logitech, Netflix, FreshChoice, Trimble, Sybase, and JDSU.
Technologies: Adobe Creative Suite
2000 - 2002

Bachelor of Fine Arts Degree in New Media

Academy of Art University - San Francisco, CA, USA

Tools

Adobe Illustrator, Adobe Photoshop, Adobe Creative Suite, InVision, Adobe CC, Sketch, Figma, Slack, G Suite, UXPin, Principle, Usertesting.com, Userbrain

Languages

Visual Design Language, CSS, HTML

Platforms

Mobile, WordPress, Microsoft

Other

Design Leadership, Web UX, Branding, Brand Guidelines, Product Branding, Mobile Apps, Leadership, UX Leadership, Wireframing, Visual Design, eCommerce UX, Conversion, Web App UI, Web App Design, Web App UX, SaaS, UI Design, Mobile UI Design, Design Thinking, User Journey Maps, Journey Mapping, User Flows, UX Workshops, Workshop Facilitation, Story Mapping, Mobile UX, Apps, Responsive, Brand Language, Mobile Web, Sign-up Forms, App UX, Responsive UX Design, Platform Design, App UI, Interactive Design, Persona Design, Holistic UX Design, Mobile UX Design, User Interface (UI), Prototyping, App Design, UX Research, UX Design, Responsive UI, Mobile App Design, User Research, Atomic Design, Design Systems, UX Flows, Product Design, SaaS Design, Complex Application User Interfaces (UI), Conversion-centered Design, Dashboard Design, Experience Maps, Data Virtualization, Startups, Agile, Icon Design, Writing & Editing, User Interviews, UX Strategy, User Testing, Midjourney, ChatGPT, Fluid UI, Bootstrap UI

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