Jishnu Hari
Verified Expert in Design
Designer
Seattle, WA, United States
Toptal member since December 5, 2024
Jishnu is a seasoned product designer with over six years of experience crafting impactful B2B and B2C products across diverse industries, including fintech, social media, education, healthcare, AI, and aviation. His expertise spans UX/UI design, building scalable design systems, and setting up design processes. With experience in agency, startup, and enterprise environments, Jishnu brings a versatile perspective and a proven ability to deliver exceptional design solutions in any setting.
Portfolio
Fostering Suitable Personal Device Use at Home
Client Portfolio Management Dashboard
Work Experience
Senior Product Designer
The Trade Desk
- Created a cohesive iconography system for the Harbor design system to enhance visual consistency and scalability across all product interfaces.
- Defined the customization capabilities of OpenPass, a white-label authentication product, to empower clients with seamless brand integration and enhanced user control.
- Implemented user research-driven design updates for OpenPass, resulting in a 6x increase in click-through rates.
Product Designer
United Airlines
- Conducted user research with eight SeaTac Airport lobby agents, identifying key pain points and opportunities and deriving four critical insights to inform design decisions.
- Headed the design of intuitive interfaces for three key touchpoints: kiosks, AR glasses, and an iOS app.
- Integrated LLM agents across the touchpoints to help lobby agents anticipate customer needs and suggest quick resolutions, significantly enhancing productivity.
Design Consultant
The Kinnect
- Designed a SaaS dashboard for high-net-worth individuals to securely manage and monitor personal data, resulting in a 20% increase in user engagement.
- Created and implemented an intuitive design system in collaboration with a product manager and two engineers, ensuring consistency and high usability across platforms.
- Worked in close partnership with the CEO and CTO to brainstorm and ideate on features.
Senior Product Designer
Smallcase
- Spearheaded end-to-end design for an investor-focused social media platform on Android and the web, driving a 120% increase in average session length within three months of launch.
- Implemented data-driven design improvements to the watchlisting feature, boosting asset addition to portfolios with conversion rates climbing from 5% to 7% in a month, resulting in higher revenue growth.
- Restructured the design system with design tokens in collaboration with a product manager and three engineers, reducing design QA time by 50%. Ensured all components were WCAG 2.2 AA compliant, promoting accessibility and usability across the platform.
- Played a key role in hiring and expanding the design team from two to nine members. Ensured consistency in design work by establishing standardized Figma templates and implementing efficient design handoff processes.
UX Designer
ScreenRoot Technologies
- Redesigned a banking iOS app, increasing Forrester Banking Wave score by 14 points to 77/100, surpassing the global average of 65/100.
- Designed an educational MOOC platform for Android and the web, achieving an 85% course completion rate.
- Improved a telemedicine lab test booking flow on the web, leading to a 30% rise in conversion rates of online lab test bookings.
Education
Master's Degree in Human-computer Interaction
University of Washington - Seattle, WA, USA
Certifications
Business Education for Designers
d.MBA
Skills
Tools
Sketch, FigJam, Wix, Miro, Rive, Maze
Platforms
Figma, Web, Mobile
Other
Framer, Design Systems, Accessibility, Wireframing, Web UX, UX Design, Ideation, Human-computer Interaction (HCI), Responsive Web Design (RWD), Product Design, User Experience (UX), User Interface (UI), Visual Design, Web UX Design, UI Design, Web Design, Data Visualization, Web App Design, Dashboard Design, UI Style Guides, Rapid Prototyping, UX Research, Mobile Design, B2B, SaaS, Behavioral Psychology, Qualitative Research, User Research, Prototyping, UX Mentoring, Systems Thinking, A/B Testing, Usability Testing, Websites, Click-through Rates (CTR), Landing Pages, Storybook, Quantitative Research, App UI, App UX, Responsive UI, Web UI, Social Media, Fintech Design, Information Architecture (IA), User Testing, Behavioral Design, Artificial Intelligence (AI), Arbor, Augmented Reality (AR), Service Design, Responsive Web Apps, Business, UX Strategy, Business Models, Business Strategy, Key Performance Metrics, Impact Analysis, Monday.com
Experience
- Product Design - 7 years
- Figma - 7 years
- Wireframing - 7 years
- UX Design - 7 years
- Accessibility - 6 years
- Prototyping - 5 years
- Design Systems - 4 years
- Qualitative Research - 2 years
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