Jon is an articulate, consistent, results-driven senior-level product designer with many years of significant experience. He has the proven ability to seamlessly collaborate with and lead diverse groups of stakeholders, end-users, and team members with an open mind and without guidance.
Jon is highly skilled with people as well as strategy, facilitating workshops, and evangelizing user-centered product design methods within teams.
Collaborated with a broad range of clients to develop digital marketing strategies with a focus on data-informed user experience and user-centered experience design.
Managed clients, employees and contractors through numerous, enterprise-level projects.
Developed and managed all budgets, P&L, and CRM for the agency with an emphasis on maximizing resources and reducing risk for the company.
Focused on adoption of user-centered design philosophies, design thinking, data-informed design and measurement strategies to demonstrate business value.
Technologies: Sketch, Zeplin, Invision, Adobe Creative Suite
Senior Product Manager
2008 - 2010
Develop and implement the digital experience strategy for the iLok, a USB DRM device. Collaborate with client and server software teams to ensure smooth implementation of the digital experiences with underlying technologies. .
Hired to define the digital experience strategy and improve the brand image of the iLok. Emphasis on developing and executing digital experiences and staff training to support the delivery of the updated web and client applications.
Delivered the digital experience design of the iLok web app that serves 500k customers per day. The highly secure website allows end-users to download Pro Audio product authorizations to a secure USB device.
Oversaw user testing and integration with the application services platform, a six-month process in which multiple teams (Web Services, Engineering, Marketing, Customer Support, QA) worked together to completely redeploy the web app and client software.
Designed, user tested, and integrated the digital experience for PACE Central, a vendor support application created as a full-service web application, which allows Pro Audio Vendors to create, manage and distribute protected product activations to end users.
Delivered MacOS and Windows client software and web apps to manage licenses for the iLok.
Technologies: Adobe CC,Sketch, iOS, Mac OS, Windows