Jon is relentlessly focused on designing elegant solutions to intractable problems. He has designed products used by the most trusted global brands, including MasterCard, New York Times, Netflix, the American Red Cross, and more. His diverse professional experiences in product management, product marketing, sales, and product design for over a decade allow him to communicate cross-functional design solutions with power, beauty, and soul.
Managed the design practice for our largest line of business. I was also responsible for leading the redesigning the entire product platform. I did visual UI, interaction design, customer research, usability testing, and more.
Led several week-long design sprints to move from idea to a working prototype we tested with customers within five days.
Collaborated very closely with our customer researcher to conduct ethnographic research.
Functioned as an adjunct product manager to facilitate more product coordination across multiple functions including data science, engineering, service, support, and marketing.