Karen Yung, Designer in Altkirch, France
Karen Yung

Designer in Altkirch, France

Member since December 20, 2018
With over 15 years of tech, startup, agency, and government experience designing web and mobile applications and design systems at scale. She specializes in human-centered product design using strategic design thinking and agile approaches with strong front-end technical knowledge.
Karen is now available for hire

Portfolio

Digital Design

Employment

  • Principal Product Designer

    2018 - PRESENT
    Service NSW
    • Created end-to-end product design of a new SaaS application product from 0 to 1 to replace complex legacy software for government service centers with over 1,000 transactions to redesign.
    • Worked on the discovery, user research, streamlining processes, problem-solving, running workshops, prototyping, user testing, and collaborating with the team to reiterate and release often, using Agile and Lean methodologies.
    • Mentored and recruited designers, ran a design guild, and fostered design culture within the organization.
    Technologies: InVision, Sketch, SaaS Design, Discovery, Web App Design, Web App UX, Web App UI, Wireframing, Web Design, User Interface (UI), Brand Design, User Experience (UX), Jobs to be Done (JTBD), User Journey Maps, User Research, Personas, User Journeys, Communication, Active Listening, Microsoft PowerPoint, Design Systems, Animated Prototypes, Design Strategy, Design Leadership, User Stories, User Flows, User Personas, Web UX Design, Web UX, User Testing, UX, User Interviews, UI, Remote User Testing, Web Platforms, Platform Design, UI Animation
  • Freelance Lead | Product and UI/UX Designer

    2022 - 2022
    Taker Protocol
    • Conducted discovery with competitive analysis, heuristic evaluation, customer journey map, sitemap, user flows, feature mapping, and prioritization.
    • Redesigned the current app with better UI/UX. Created wireframes and high-definition prototypes for user testing and brainstormed the design for future features. View case study: https://work.yungraphik.com/portfolio_page/taker/.
    • Designed the initial branding with a logo, typography, and color palette and created the design system for the web app.
    Technologies: Figma, Miro, Confluence, Fintech, Web App Design, Consumer Technology, Web App UX, Web App UI, Wireframing, Web Design, Branding, User Interface (UI), Brand Design, UI Branding, User Experience (UX), Jobs to be Done (JTBD), User Journey Maps, User Research, Personas, User Journeys, Communication, Active Listening, Crypto, Design Systems, Animated Prototypes, Design Strategy, User Stories, User Flows, User Personas, Websites, Website Redesign, Web UX Design, Web UX, User Testing, UX, UI, Web Platforms, Platform Design

Education

  • Certificate in Web and Multimedia Design
    2003 - 2004
    University of British Columbia - Vancouver, British Columbia, Canada
  • Bachelor's Degree in Design and Environmental Analysis
    1996 - 2000
    Cornell University - New York, NY, USA

Experience

Location

Altkirch, France

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