With over 15 years of tech, startup, agency, and government experience designing applications, campaigns, and design systems at scale, Karen has had the opportunity to work with a variety of companies including eBay, Commonwealth Bank, GE, American Express, Nike, and Ford Motors. She specializes in human-centered design using strategic agile design approaches with strong front-end knowledge.
Created the end-to-end design of a new SAAS application product to replace complex legacy software for government service centers with over 1,000 transactions to redesign.
Oversaw discovery, user research, streamlining processes, problem-solving, running workshops, prototyping, user testing, and working closely with the team to reiterate and release often, using agile and lean methodologies.
Worked in a small product team with training at Pivotal Labs.
Mentored and recruited designers, ran a design guild, and fostered design culture within the organisation.
Technologies: InVision, Sketch
Senior UX/UI Design Consultant
2017 - 2017
Designed the UI/UX for eBay Australia site and customized the global site.
Created new product design and innovative thinking with US team for Top Products and Google Home.
Designed the admin for creating custom product pages.
Created UI/UX design and prototyping for bringing the grocery shopping experience to eBay Australia.
Technologies: Adobe Photoshop, InVision, Sketch
Lead UI/UX Designer
2014 - 2016
Created UI/UX design for a large-scale government digital transformation project with complex transactions for the website and mobile app.
Contributed to projects including drivers license, vehicle registration, payments platform, and digital licensing applications.
Mapped journeys, created wireframes, led the visual design, created the style guide, and high-fidelity prototypes for mobile first and website applications.
Worked in large teams with many stakeholders and external developers.
Managed and collaborated with external agencies to design mobile apps.
Served as the lead visual designer for a US technology company.
Designed a new social events registration web and mobile app.
Designed enterprise application UI style guide for over 30 products.
Worked remotely from Sydney, leading a team of five visual designers, collaborating closely with UX designers and overseas developers, managed design of multiple products, helped with hiring new designers, and reported to US Global Creative Director.
Worked in Sydney for top design agencies and designed digital campaigns for major brands: Nike, Commonwealth Bank, ANZ, Westpac, St. George, American Express, GE, Ford Motors, Subaru, Skoda, Air NZ, Rdio, Optus, Nestle, Canadian Club, and VICE.
Worked in Los Angeles and designed award-winning interactive websites for Sony Pictures Classics films and tourism websites for major ski resorts. Designed branding and websites for various business startups.
Worked in Portland, Oregon, designed and built interactive Flash applications for Nike and Intel.