Kelsey McMahon, Designer in Albany, NY, United States
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Kelsey McMahon

Verified Expert  in Design


Albany, NY, United States
Toptal Member Since
September 25, 2019

Kelsey has over a decade of experience in design, UI/UX, and product management. She has helped startups work their way into the marketplace and worked on teams for Fortune 500 companies. Kelsey has experience in all areas of product development, from initial concept to shipping fully functional products to the market. She can help you create the best experience for your end user and company.


Work Experience

Director of Product Design

2021 - PRESENT
Scorpion Design
  • Worked as director of design for the operations suite. This included a web-based CRM for field service companies to keep track of all the elements of their business (customers, estimates, invoices, payments, messaging, employees, taxes, and reports).
  • Worked as director of design for the field services native mobile app. I was responsible for the full lifecycle of development from design systems, UX, user flows, high-fidelity designs, prototyping, development, and QA.
  • Created the onboarding and configuration workflows of their new AI chat product. Mapped out the architecture of their advanced settings and AI training platform.
Technologies: Mobile UI Design, UI Design, Design Systems, UX Design, SaaS, SaaS Design, App UX, Web UX, UX Research, Native Mobile Apps, Web App UX, Web App UI, Responsive Web Apps, Admin Panels, CRM Design, Field Service Management, Operations Tools, Digital Payments, User Onboarding, Figma, Miro, Azure DevOps, Jira, Chatbots, Artificial Intelligence (AI)


2015 - PRESENT
Mitsu Co.
  • Led the UI/UX design to help companies create products to simplify their user experience and scale their products.
  • Managed the entire lifecycle of product development.
  • Researched and developed around user experience, user flows, and lo/hi-fidelity wireframing.
  • Created design systems, brand guidelines, and UI kits.
Technologies: Adobe Acrobat Pro, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Jira, Principle, InVision, Zeplin, Figma, Sketch, Agile, Web UI, Web App Design, Web App UI, Web App UX, Native Mobile Apps, Apps, Web Applications, Web & Mobile Applications, Progressive Web Applications (PWA), Admin Panels, CRM Design, SaaS, SaaS Design

Head of Product and Design/Consultant

2017 - 2019
Plowz & Mowz
  • Designed a platform for customers to order outdoor home services and another for service providers to pick up jobs. This included an Android, iOS, and web platform. Created a design system and art directed all products.
  • Managed the development team, copywriting, and design for all products. Met with key stakeholders to define initiatives, then used agile and scrum methods to plan, manage, and complete sprints.
  • Directed, produced, and handed off designs, workflows, and prototypes. We used Zeplin to manage the handoff of designs, InVision for prototypes, and Jira to manage sprints.
  • Tested every build until the product was ready for release. Submitted and managed builds to the App Store and Google Play Store.
  • Created training documents for the in-house team and supply-side users.
Technologies: Principle, Jira, Zeplin, Adobe CC, Sketch, InVision

UI Designer/Consultant

2017 - 2018
Relo Solutions Group
  • Worked with Relo to design two responsive web portals: client and technician versions. Led with a mobile-first approach, as the clients would often be placing orders from out in the field.
  • Directed and defined their brand style guidelines and created a library of elements.
  • Developed work flows and wireframes.
  • Passed off designs in Zeplin and worked with the development team to explain and clarify the functionality.
Technologies: Adobe Illustrator, Adobe InDesign, Adobe Photoshop, InVision, Sketch

In-house Graphic Designer and Consultant

2013 - 2017
  • Contributed as part of the in-house global team that implemented the company rebrand across hundreds of marketing materials during a company merger.
  • Worked on GUIs for the R&D team's products that required interaction between the user and the device.
  • Developed brands for new products from naming to style, print, and websites.
  • Created exhibition graphics and properties for trade shows including booth design, materials for handout, and production for videos.
  • Worked under the strict regulations of the FDA and also the CE market.
  • Created interactive sales training materials and worked on their proprietary sales app.
  • Contributed to all areas of graphic design including branding, logo development, print materials, large scale exhibition graphics, video graphics, and web design.
Technologies: Adobe Acrobat Pro, Adobe Illustrator, Adobe Photoshop, Adobe InDesign

Lead Graphic Designer

2015 - 2015
Bentley Seeds
  • Collaborated with the marketing director to strategize and execute a rebrand including the logo, brand standards guideline, marketing collateral, over 140 retail seed packets, corrugated and wire POS displays, revamped gift seed packet line, and plug and play templates.
  • Created web content, wrote blog posts, and designed for social media campaigns.
  • Ran and did styled photoshoots for product photos.
  • Went on press checks and managed the printing process.
Technologies: Shopify, Adobe Photoshop, Adobe Illustrator, Adobe InDesign
2006 - 2009

Bachelor of Fine Arts Degree in Graphic Design

The College of Saint Rose - Albany, NY, USA

2004 - 2006

Progress Toward a Degree in Graphic Design

SUNY Plattsburgh - Plattsburgh, NY, USA


Adobe CC, Adobe InDesign, Adobe Illustrator, Sketch, Illustrator CC, InDesign CC, Photoshop CC, Principle, Adobe Photoshop, Zeplin, InVision, Figma, Manufacturing, Jira, Apple HealthKit, Miro

Industry Expertise

Healthcare, Advertising, Health & Wellness


Android, iOS, Web, Apple, Shopify, Mobile


Icon Design, Vector Design, Style Guides, Print Design, Brochure Design, Presentation Design, Web Design, Mobile Web Design, Mobile Web, Product Branding, User Interface (UI), Graphic Design, Branding, Art Direction, User Flows, Wireframing, Product Design, Web Portals, Customer Portals, Admin Panels, UI Design, UI Elements, Two-sided Marketplaces, Mobile Apps, App Design, Medical Devices, Graphical User Interface (GUI), Prototyping, Digital Payments, Onboarding, Project Estimation, Design Leadership, User Personas, Brand Design, Brand Development, Logo Design, Responsive, Brand Books, Android Screens, Web UX, Web UI, Project Management, Creative Direction, Advertising Design, User Experience (UX), User Onboarding, Responsive Web Apps, Responsive UI, Adobe Acrobat Pro, Illustration, Vector Logos, Vector Art, Logotype, Custom Logos, Environmental Graphics, Colleges & Universities, Brand Guidelines, Design Guidelines, Responsive Design, Desktop Web Design, CRM Systems, CRM Design, Custom CRM Modules, Sales Pages, Peer-to-peer Networking, Dashboards, Dashboard Design, Web Dashboards, Profile Design, Order Management, Online Ordering, Sales Orders, UI Pattern Library, Apps, User Registration, Registration & Sign-up, Login & Registration, Login Screens, SMS, Twilio, Agriculture, Food Ordering, Farmer's Market, Farms, Supply Chain, Graphics, Product Management, Home Apps, Home Services, iOS App Design, iOS UI Design, App UI, UIKit, Progressive Web Applications (PWA), Design, Icon Sets, Packaging, Package Design, Food Packaging, Photography Direction, Tradeshow Design, Trade Show Stands, Product Marketing, UX Design, Color Theory, Typography, Art History, App UX, UX Research, Chatbots, SaaS Design, SaaS, Operations, Agile, Web App Design, Web App UI, Web App UX, Native Mobile Apps, Web Applications, Web & Mobile Applications, Mobile UI Design, Design Systems, Field Service Management, Operations Tools, Azure DevOps, Artificial Intelligence (AI)

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