Lee Hsieh

UX Designer

San Francisco | Tokyo, Japan

Member since April 20, 2015

Lee has designed everything from sex education software for kids to flight management apps for pilots. He has worked with numerous pre/post IPO startups and has delivered successful UX/UI solutions for companies such as Apple, Boeing, Toyota, and Toptal customers. Lee is a strong user advocate who leverages business and customer insights when working with agile teams to rapidly iterate designs until they are clear, engaging, and easy to use.

Information Architecture (IA)Visual Design User Interface (UI)User Experience (UX)User Research Usability Testing iOS Android Axure RP Pro Sketch Show more

Lee is now available for hire

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Portfolio

Aerospace
- iPad
- Flight Management
Automotive
- Apps
- Incentive Marketing
Banking
- Mobile
- Internet Banking
Cloud
- Apps
- SaaS
eCommerce
- Web
- B2C
Enterprise
- iPad
- Sales Forecasting
Retail
- iPhone
- Point-of-Sale (POS) Systems
Wealth Mgmt.
- iPhone
- Personal Finance

Employment

UX Consultant
Claritē
2005 - PRESENT
- Provided UX strategy, user research, UI design, and related activities while facilitating cross-functional communication among geographically dispersed teams.
Technologies: Web Apps, iOS, Android, SaaS, Cloud, IoT
UX Consultant
Boeing
2013 - 2015
- Provided UX consultation and support for mobile application design and development.
- Led UX design for customer branded flight deck and maintenance applications.
- Researched, designed, and prototyped mobile tablet applications for iOS and Android platforms.
- Guided style guide development to ensure consistent and efficient implementation of organizational design standards.
- Collaborated with cross-functional, geographically dispersed teams spanning engineering, marketing, sales, design, and executive stakeholders.
Technologies: iOS, Android, HTML/CSS
UX Consultant
Apple
2012 - 2013
- Led UX development for in-store mobile applications and enterprise desktop applications.
- Designed a customer engagement iPhone application enabling sales associates to monitor customer traffic, provide assistance, and complete transactions.
- Designed an enterprise sales application enabling executive management to track and forecast global sales for the entire line of consumer products.
- Rapidly iterated on wireframes, screen flows, and prototypes for continuous team/stakeholder reviews.
- Collaborated with offshore teams in India to review and implement designs.
Technologies: iOS, iPhone, iPad
UX Consultant
Bank of America
2011 - 2012
- Led the UX/UI design for the first mobile consumer banking application available on both the iPad and Android tablet devices.
- Conducted comparative analysis of iOS and Android platforms to better understand differences and commonalities.
- Led whiteboarding sessions to explore potential design solutions compatible for both iOS and Android platforms.
- Produced low and high-fidelity interactive screen mockups to showcase feature functionality.
- Collaborated with user researchers and visual designers to continually iterate and refine designs.
Technologies: iOS, Android Honeycomb, iPhone, iPad, Android Tablet
UX Consultant
Autodesk
2009 - 2011
- Led UX development for various enterprise-level web applications focused on licensing, rich media, and SaaS.
- Developed the UX strategy and roadmap for activities, deliverables, and future improvements.
- Designed a license compliance application enabling the monitoring and enforcement of non-compliant software usage among customers.
- Designed a rich media portal enabling users to showcase their work using Autodesk software products.
- Designed SaaS portal enabling customers to track, subscribe and allocate software-as-service product usage within the cloud.
- Collaborated with teams in the US, UK, and India to define requirements and iterate on designs.
Technologies: SaaS, Windows, IE, Firefox, Chrome
UX Consultant
Cisco
2007 - 2009
- Led the UX/UI design for a document management system within an enterprise social network.
- Led cross-functional communications to integrate document management within the social networking platform.
- Conducted workflow analysis and produced workflow diagrams to provide a high-level view of the system, users, and the place where document management fit within the overall platform.
- Presented work products and designs for peer review among the core team as well as company-wide.
- Collaborated with dedicated teams of business analysts, visual designers, and user researchers.
Technologies: Enterprise Web Application

Experience

Visio15 years
Information Architecture (IA)15 years
User Experience (UX)15 years
User Interface (UI)15 years
Visual Design15 years
User Research15 years
Usability Testing12 years
Task Analysis12 years

Tools

Visio

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