Luke Montgomery, Designer in Seattle, WA, United States
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Luke Montgomery

Verified Expert  in Design

Bio

The projects Luke has worked on have reached millions of users, increased revenue, and lowered costs. In every project, his goal is to convey the organization's messaging clearly while proving customers a delightful experience that will inspire them to take action. If you are looking to make an impact, look no further. Luke is here to help grow your business with better customer experiences.

Portfolio

Work Experience

Principle UX Designer

2015 - PRESENT
Montgomery Consulting
  • Redesigned an iOS/Android app and grew revenue by 25% month over month (a 80x ROI so far).
  • Provided UX design for a healthcare website redesign that is forecasted to save 2 million per year by reducing call center volume.
  • Identified why sales were declining on an eCommerce website and what to do about it with usability testing.
  • Increased conversion rates across 25+ client websites resulting in multiple millions in additional revenue.
Technologies: Google Analytics, A/B Testing, Principle, Balsamiq, Axure, Sketch

Product Marketing Manager

2012 - 2015
Moxi Works
  • Assisted with field visits and lab usability tests gathering contextual information about users.
  • Gathered and analyzed secondary research to support sales and marketing.
  • Drove product awareness and opportunity for sales through inbound & outbound channels, email, content creation, product positioning, copywriting, and branding.
  • Contributed significantly in the re-branding of our company and launch a large new product to market.
  • Created assets to support sales and marketing.
Technologies: Mailchimp, Balsamiq, Adobe Photoshop

Education

2015 - 2015

Certificate in User Experience Design

General Assembly - Seattle, WA

2002 - 2006

Bachelor of Arts Degree in Liberal Studies

Northwest Nazarene University - Boise, ID

Skills

Tools

Sketch, Balsamiq, Principle, Google Analytics, Adobe Photoshop, Mailchimp, Affinity Diagrams

Platforms

Axure

Other

Prototyping, Conversion Rate Optimization (CRO), User Research, Wireframing, UX Design, Usability Testing, Virtual Assistance, Writing & Editing, Whiteboarding, A/B Testing, Customer Research, Project Planning, User Flows, Information Architecture (IA), App Design, Mobile Design, iOS UX Design, Android App Design, Print Design, Interface Design, Contextual Inquiry, eCommerce UX, User Interviews, Screeners, User Surveys, UX Strategy

Experience

  • Prototyping - 5 years
  • User Research - 5 years
  • Wireframing - 5 years
  • UX Design - 5 years
  • Usability Testing - 5 years
  • UX Strategy - 5 years
  • Conversion Rate Optimization (CRO) - 5 years
  • Writing & Editing - 5 years
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