Luke Montgomery

Designer in Seattle, WA, United States

Member since January 11, 2018

The projects Luke has worked on have reached millions of users, increased revenue, and lowered costs. In every project, his goal is to convey the organization's messaging clearly while proving customers a delightful experience that will inspire them to take action. If you are looking to make an impact, look no further. Luke is here to help grow your business with better customer experiences.

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Portfolio

Digital Design

Mobile app Redesign That Grew Revenue by 25%.
- App Design
- Mobile Design
- iOS UX Design
- Android App Design
- User Research
- Prototyping
- Sketch
UX Design for an eCommerce Redesign
- UX Design
- Wireframing
- Customer Research
- Project Planning
- User Flows
- Information Architecture (IA)
Uncovering Sales Blockers With Usability Testing
- Usability Testing
- Affinity Diagrams
- User Interviews
- Screeners
- User Surveys
UX Research for a Startup
- User Research
- Affinity Diagrams
- Contextual Inquiry
eCommerce Website Redesign
- User Research
- Wireframing
- Information Architecture (IA)
- eCommerce UX
Product Design for a Startup
- UX Design
- Print Design
- Interface Design
- Wireframing

Employment

Principle UX Designer
2015 - PRESENT
Montgomery Consulting
- Redesigned an iOS/Android app and grew revenue by 25% month over month (a 80x ROI so far).
- Provided UX design for a healthcare website redesign that is forecasted to save 2 million per year by reducing call center volume.
- Identified why sales were declining on an eCommerce website and what to do about it with usability testing.
- Increased conversion rates across 25+ client websites resulting in multiple millions in additional revenue.
Technologies: Google Analytics, A/B Testing, Principle, Balsamiq, Axure, Sketch
Product Marketing Manager
2012 - 2015
Moxi Works
- Assisted with field visits and lab usability tests gathering contextual information about users.
- Gathered and analyzed secondary research to support sales and marketing.
- Drove product awareness and opportunity for sales through inbound & outbound channels, email, content creation, product positioning, copywriting, and branding.
- Contributed significantly in the re-branding of our company and launch a large new product to market.
- Created assets to support sales and marketing.
Technologies: Mailchimp, Balsamiq, Adobe Photoshop

Education

Certificate in User Experience Design
2015 - 2015
General Assembly - Seattle, WA
Bachelor of Arts Degree in Liberal Studies
2002 - 2006
Northwest Nazarene University - Boise, ID

Experience

Writing & Editing5 years
Conversion Rate Optimization (CRO)5 years
UX Strategy5 years
Usability Testing5 years
UX Design5 years
Wireframing5 years
User Research5 years
Prototyping5 years

Location

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