Manideep Chinthireddy
Verified Expert in Design
Designer
Dallas, TX, United States
Toptal member since September 18, 2023
Manideep is a developer turned designer with experience working at Uber, Nokia, Accenture, and Google. He specializes in customer relations, development, and design and focuses on creating value for businesses and ensuring user satisfaction. Notably, one of his designs at Uber contributed to a 12% increase in productivity and a 7% reduction in errors. Manideep also holds a master's degree in HCDE from the University of Michigan.
Portfolio
Redesign of JioSaavn Videos Feature
Telehealth Application
COVID-19 Navigation Application
Work Experience
Principal Product Designer
FMR Corporation dba Fidelity Investments - Regulatory Tech
- Led the end-to-end design of the internal tool, enabling external clients and internal stakeholders to efficiently prepare and file legal documents through the organization platform; it has the potential to save clients over $1 million in fines.
- Conducted in-depth user research, including stakeholder interviews and workflow analysis, to define user pain points and regulatory requirements.
- Proposed and designed a robust solution incorporating document editing, sharing, and role-based access controls, ensuring secure and compliant collaboration among client-side managers.
Senior User Experience Designer
Citi
- Owned the entire design process for an internal tool used by customer support and operations teams. This included gathering requirements and creating user flows, wireframes, and interactive prototypes.
- Earned a "Pat on the Back" award for translating complex requirements into scalable, user-friendly design outputs. The solution was successfully deployed and used by over 30,000 users, improving operational efficiency and reducing time spent on search.
- Implemented an AI-assisted search that could retrieve relevant information from a database within 5–6 seconds. This drastically improved search speed and accuracy, enabling customer operations teams to resolve customer issues more quickly and confidently.
Senior Product Designer
ITCrats
- Managed design from start to finish for a user-friendly dashboard, simplifying account setup and platform maintenance.
- Developed and executed comprehensive design strategies, including user journey mapping, persona creation, and usability protocols, to inform product design and improve overall user experiences.
- Executed rapid prototyping and iterative design processes, employing skills in Agile development methodologies and A/B testing to gather user feedback and make informed design iterations.
Product Designer
Uber
- Designed new features for Uber operators, resulting in a 5% increase in operator productivity.
- Revamped applications by conducting extensive research, developing multiple design iterations, and presenting design options to stakeholders. Implemented five new features, resulting in a 30% increase in efficiency and adoption by 250 operators.
- Partnered with product and engineering teams to build design strategies, align decisions, and oversee implementation for three consecutive quarters, resulting in a 10% improvement in product performance.
UX Designer
Cognizant
- Conceptualized the Internal Portal CG desktop app's design process with two developers and senior designers. Successfully shipped, demonstrated on time, and used by 200 managers overseeing 500+ teams.
- Researched use cases and data to create various user flows and customized journey maps, resulting in the implementation of both low-fidelity and high-fidelity wireframes.
- Conducted online usability testing with managers from various countries, incorporating their feedback and making improvements, resulting in a 15% improvement in user engagement and a 20% reduction in user frustration.
Front-end Developer
Accenture
- Improved front-end performance by 15% by developing features using React, JavaScript, HTML, and CSS.
- Increased the tool test coverage from 45% to 82% in three months through peer code review and writing test cases.
- Partnered with the vendor operators team for tool outages, production bugs, and feature enhancements, achieving a completion rate of 85% within two quarters.
Education
Master's Degree in Human Centered Design and Engineering
University of Michigan-Dearborn - Dearborn, MI, United States
Bachelor's Degree in Information Technology
Sri Indu College of Engineering and Technology - Hyderabad, India
Skills
Tools
Sketch, InVision, Adobe, Jira, Adobe Experience Design (XD), Adobe Creative Suite, Principle, Zeplin
Platforms
Figma, Web
Languages
HTML, CSS, JavaScript
Industry Expertise
Automotive
Other
Design Systems, Wireframing, Work Process Design, Prototyping, Design Thinking, Visual Design, Workshop Facilitation, UX Strategy, Data Visualization, Agile, UX Research, Design, User Testing, System Design, Software Engineering, Rapid Application Development (RAD), React, Research, Healthcare IT, Rapid Prototyping, Literature Review, Focus Groups, Ideation Workshops, Videos, User Research, Quantitative Analysis, Qualitative Analysis, User Personas, User Scenarios, Concept Sketching, Paper Prototyping, Remote User Testing, Ideation, Sketching, Primary Research, Quick Study, Interviews, Data Analysis, Qualitative Reports, Digital Product Design, Information Architecture (IA), User Flows, UI Design, Heuristic Evaluation, Usability Testing, Microinteractions, Product Design, User Requirements, Hypothesis Testing, Sitemaps, Human-centered Design (HCD), Human Factors, Design Documentation, Project Management, Personas, Design Workshops, Customer Analysis, Product Requirements Documentation (PRD), Tree Testing, Technical Design, Customer Support, Research Analysis, Dashboard Design, Bootstrap, Tailwind CSS, APIs, Front-end, JSON, Web Components, Component-based Development, UI Components, Product Discovery, UX Design, Adobe Creative Cloud, Artificial Intelligence (AI), Generative Artificial Intelligence (GenAI), AI Research, ResearchOps, Operational Efficiency Improvement
Experience
- Figma - 10 years
- Research - 9 years
- Visual Design - 9 years
- Product Design - 8 years
- Design Systems - 8 years
- Design Thinking - 7 years
- UX Strategy - 5 years
- Prototyping - 5 years
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