Melody Ting, Designer in New York, NY, United States
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Melody Ting

Verified Expert  in Design

Designer

Location
New York, NY, United States
Toptal Member Since
September 22, 2022

Melody Ting (she/her) is a product designer of over five years who has worked with large, established companies such as EA and Tesla and up-and-coming startups. She has a proven track record of delivering impactful experiences across industries, emphasizing data-focused products and complex workflows. Melody is committed to designing user-centric experiences and is passionate about working with teams whose vision aligns with her values.

UX DesignUI DesignWeb DesignWireframingProduct DesignUser Interface (UI)User Experience (UX)Web App DesignDashboard DesignWeb App UXWeb App UIUX ResearchData VisualizationRapid PrototypingDesign Systems

Portfolio

Work Experience

Product Designer

2022 - PRESENT
Lacuna
  • Conceived and built a responsive design system for a suite of applications.
  • Designed a comprehensive policy authoring experience to empower cities to help regulate the private rideshare providers and enforce mobility rules.
  • Led a UI refresh initiative that significantly improved the look and feel of existing features.
Technologies: Figma, Jira, Design Systems, UX Design, UI Design, Wireframing, Product Design, User Interface (UI), User Experience (UX), Prototyping, Dashboards, Web App Design, Dashboard Design, Style Guides, Component Libraries, Web App UX, Web App UI, UX Research, System Design, Data Visualization, Responsive Web Apps

Product Designer

2021 - 2022
Mantra Health, Inc.
  • Introduced user feedback collection systems to better measure engagement and patient satisfaction through surveys and interviews.
  • Designed a work order system for providers and CX representatives to better track work, assign tasks, and hold each other accountable for requests, improving efficiency and transparency.
  • Designed an emergency call feature that enabled providers to quickly pull in backup during time-sensitive situations and alert relevant stakeholders, ensuring the safety of patients during sensitive calls and empowering providers to take action fast.
Technologies: Figma, Design Systems, Product Management, Notion, UX Design, UI Design, Wireframing, Product Design, User Interface (UI), User Experience (UX), Prototyping, Dashboards, Web App Design, Dashboard Design, UX Audits, Style Guides, Component Libraries, Web App UX, Web App UI, UX Research, Healthcare, System Design, Data Visualization, Responsive Web Apps, Admin Panels

Design Lead

2019 - 2021
Virtual Facility
  • Designed an end-to-end alarm management and workflow system that empowered HVAC users to track their alarms across their entire lifecycle.
  • Conducted user research, creating user personas, and distilled interview findings into a user research library that would inform product direction.
  • Contributed to product management responsibilities, wrote Jira stories, and consulted on core product direction.
Technologies: Figma, Zeplin, Design Systems, Product Management, UX Design, UI Design, Wireframing, Product Design, User Interface (UI), User Experience (UX), Dashboards, Web App Design, Dashboard Design, UX Audits, B2B, Construction, Style Guides, Component Libraries, Web App UX, Web App UI, UX Research, Design Leadership, System Design, Data Visualization, Responsive Web Apps, Admin Panels
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