Mikko Kiviniemi, Designer in Helsinki, Finland
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Mikko Kiviniemi

Verified Expert  in Design

Bio

Mikko's work has resulted in multi-million additions to monthly revenue, deeper engagement, and overall happier customers. He is a business-minded and results-driven design professional, striving to enable innovative ways to create and capture value. Mikko is motivated by big, ambitious challenges and international work environments where he gets to apply his vast experience of the entire design stack, from strategy to product design to UI/UX.

Portfolio

Work Experience

Head of Design, Lead Designer

2022 - PRESENT
Zevoy
  • Designed leadership and acted as a team leader in a startup focusing on expense management.
  • Defined and delivered two new features for web and mobile and performed planning and market discovery for another.
  • Redesigned applications based on the new style and native platform GUI specifications.
  • Recruited and mentored designers to grow the team and make efficient individual contributors (ICs).
Technologies: Figma, Miro, Android UI Design, Android App Design, iOS UI Design, iOS UX Design, iOS App Design, Web Design, Web UI Design, Desktop Web Design, Web UX Design, Web Dashboards, Mobile UX, Mobile UI, Mobile Design, Mobile UX Design, Mobile UI Design, Mobile App Design, Mobile Web Design, Mobile-first Design, Responsive Web Design (RWD), Conversion, Conversion Rate, Conversion Rate Optimization (CRO), Prototyping, UX Prototyping, Rapid Prototyping, UI Prototyping, Android, iOS, Scrum, Agile, Agile UX, User Interviews, User Interface (UI), Websites, Product Strategy, Design Leadership, Design Strategy, Design Thinking, Human-centered Design (HCD), Lead Generation, UX Design, UI Design, Interactive Prototypes, High-fidelity Prototypes, Visual Design, B2B, Design Reviews, User Research, Ideation, User Surveys, Interaction Design (IxD), User Testing, User Onboarding, Minimum Viable Product (MVP), Branding, Minimalism, Research, Sales Funnel, Agile Software Development, SaaS Product Management, Complex Application User Interfaces (UI), SaaS, UX Research, Click-through Rates (CTR), Website Optimization, Lean UX, Dashboards, Rapid Interactive Prototyping, Design Systems, Design Specifications, Competitive Analysis, Component Libraries, Professional Services, UI Components, Style Guides, Software as a Service (SaaS), Layout, Content Management Systems (CMS)

Product Designer

2021 - PRESENT
Kiviniemi & Sons
  • Redesigned the Android application to Material Design 3 specs for Nokia phones.
  • Worked on explorative product design for a SaaS startup in observability from Austin, USA.
  • Redesigned a large accounting software company's responsive HR web application for HR management.
  • Made redesign of the internet booking engine (IBE) for Lapland's largest boutique hotel and tour operator.
Technologies: Figma, Miro, Usertesting.com, Android UI Design, Android App Design, iOS UI Design, iOS UX Design, iOS App Design, Web Design, Web UI Design, Web UX Design, Mobile Web Design, Desktop Web Design, Web App Design, Web Design Strategy, Web Design Patterns, Web Dashboards, Mobile UX, Mobile UX Design, Mobile UI, Mobile UI Design, Mobile Design, Mobile-first Design, Mobile App Design, Responsive Web Design (RWD), Jobs to be Done (JTBD), Information Design, Information Architecture (IA), Usability, Usability Testing, Remote Usability Testing, Usability Analysis, Web Accessibility, Customer Journeys, Service Blueprints, Customer Blueprints, UI Blueprints, User Stories, Personas, User Personas, Buyer Personas, Product Design, UX Design, Design, Digital Product Design, Consumer-facing Product Design, UX Wireframes, Wireframing, Annotated Wireframes, Wireframe to Product, User Flows, UX Flows, App UX, Web UX, App UI, User Experience (UX), User Experience Strategy, UX Strategy, CX Strategy, Customer Experience, UI Patterns, Accessibility, Accessible Design, Accessible Rich Internet Applications (ARIA), Responsive, Responsive UI, Responsive Layout, Responsive Web Apps, Responsive Design, Responsive UX Design, Web Usability, System Usability, Usability Guidelines, Unmoderated Remote Usability Testing, Guerilla Usability Testing, Persona Design, Conversion, Conversion Rate, Conversion Rate Optimization (CRO), Prototyping, UX Prototyping, UI Prototyping, Rapid Prototyping, Mobile Prototypes, Animated Prototypes, Paper Prototyping, User Journeys, Journey Mapping, User Journey Maps, Product Journeys, Shopper Journeys, Service Journey Maps, Android, iOS, Jira, Scrum, Agile, Agile UX, User Interviews, User Interface (UI), Websites, Product Strategy, Design Leadership, Design Strategy, Design Thinking, Human-centered Design (HCD), Gamification, eCommerce, eCommerce UI, eCommerce UX, Mobile eCommerce, eCommerce Design, eCommerce Web Design, Direct to Consumer (D2C), Lead Generation, UI Design, Interactive Prototypes, High-fidelity Prototypes, Visual Design, B2B, UX Audits, Design Reviews, User Research, Ideation, User Surveys, Interaction Design (IxD), User Testing, User Onboarding, Minimum Viable Product (MVP), Branding, Minimalism, Research, Sales Funnel, Marketplace Design, Agile Software Development, SaaS Product Management, Complex Application User Interfaces (UI), Dashboard Design, SaaS, UX Research, Click-through Rates (CTR), Website Optimization, Two-sided Marketplaces, Checkout, Lean UX, Dashboards, Rapid Interactive Prototyping, Design Systems, Design Specifications, Competitive Analysis, Parallax Design, Component Libraries, Professional Services, UI Components, Style Guides, Software as a Service (SaaS), Layout, Content Management Systems (CMS), Human Resources (HR)

Design Director

2019 - 2021
IONA
  • Cofounded and acted as design director of a new digital agency. Worked from pitches to billable work to building a design team.
  • Led multiple projects in multiple industries with a significant representation of eCommerce-related projects and customers.
  • Worked on a multiphased app project in the sports industry that has won multiple accolades since its release in app stores.
  • Headed a long project, working on a B2B platform in the grocery trade.
  • Managed end-to-end UX renewal for Nokia phones eCommerce redesign and redevelopment. Also worked on customer lifecycle and loyalty.
Technologies: Figma, Miro, Usertesting.com, Android UI Design, Android App Design, iOS UI Design, iOS UX Design, iOS App Design, Web Design, Web UI Design, Web UX Design, Desktop Web Design, Web App Design, Mobile Web Design, Web Design Strategy, Web Design Patterns, Pattern Design, UI Patterns, Web Dashboards, Mobile UX, Mobile UX Design, Mobile UI, Mobile App UI, Mobile UI Design, Mobile Design, Mobile App Design, Mobile-first Design, Responsive UI, Responsive Layout, Responsive Web Apps, Responsive UX Design, Responsive Web Design (RWD), Responsive Design, Jobs to be Done (JTBD), Information Design, Information Architecture (IA), Usability, Web Usability, Usability Testing, Usability Analysis, Remote Usability Testing, Usability Guidelines, Guerilla Usability Testing, Unmoderated Remote Usability Testing, Accessibility, Web Accessibility, Customer Journeys, Customer Blueprints, Customer Experience, Service Blueprints, UI Blueprints, User Stories, Personas, User Personas, Buyer Personas, Persona Design, Product Design, Digital Product Design, Consumer-facing Product Design, UX Wireframes, UX Wireflows, Wireframing, Annotated Wireframes, Wireframe to Product, User Flows, UX Flows, Web UX, App UX, App UI, User Experience (UX), User Experience Strategy, UX Strategy, CX Strategy, Accessible Rich Internet Applications (ARIA), User Journeys, Service Journey Maps, Journey Mapping, User Journey Maps, Product Journeys, Shopper Journeys, Conversion, Conversion Rate, Conversion Rate Optimization (CRO), Prototyping, Rapid Prototyping, UX Prototyping, UI Prototyping, Paper Prototyping, Android, iOS, Shopify, Shopify Plus, Shopify Theme, Shopify Design, Shopify Customizations, BigCommerce, Jira, Scrum, Agile, Agile UX, User Interviews, User Interface (UI), Websites, Product Strategy, Design Leadership, Design Strategy, Design Thinking, Human-centered Design (HCD), Gamification, eCommerce, eCommerce UX, eCommerce UI, Mobile eCommerce, eCommerce Design, eCommerce Web Design, Direct to Consumer (D2C), Lead Generation, UX Design, UI Design, Interactive Prototypes, High-fidelity Prototypes, Visual Design, B2B, UX Audits, Design Reviews, User Research, Ideation, User Surveys, Interaction Design (IxD), User Testing, User Onboarding, Minimum Viable Product (MVP), Branding, Minimalism, Research, Sales Funnel, Event Ticketing, Ticket Systems, Ticketing, Marketplace Design, Agile Software Development, Complex Application User Interfaces (UI), Dashboard Design, SaaS, UX Research, Click-through Rates (CTR), Website Optimization, Two-sided Marketplaces, Checkout, Lean UX, Dashboards, Rapid Interactive Prototyping, Design Systems, Design Specifications, Competitive Analysis, Parallax Design, Component Libraries, Professional Services, UI Components, Style Guides, Software as a Service (SaaS), Layout, Content Management Systems (CMS), Human Resources (HR)

Head of Design

2014 - 2019
Finnair
  • Landed the first ever in-house designer position, establishing design as a value-add competence and building an internal design team from scratch.
  • Led a complete UX renewal of desktop booking with a 100% increase in conversion, a seven-figure monthly positive revenue impact, and a double-digit growth percentage of ancillary sales.
  • Headed the design of a next-generation, mobile-first booking engine, released at beta.finnair.com with a conversion of more than 300% and ancillary sales of over 800%.
  • Set up and built recruitment and development of in-house design team from one to 15 in 14 months.
  • Oversaw and directed all horizontal design efforts. Hands-on facilitation of creative problem-solving in multiple programs, projects, and streams. Talked about design as a value-adding component to business, not about making pretty things.
  • Managed the responsible portfolio of new business projects and employee experience, including mobile iOS suite, EFB, and various digital tools and services in addition to consumer-facing touchpoints.
  • Led user experience research into potential growth markets in China, South Korea, and Japan and designed new revenue opportunities on existing platforms like WeChat and Kakao.
Technologies: Figma, Miro, Usertesting.com, Android UI Design, Android App Design, iOS UI Design, iOS UX Design, iOS App Design, Web Design, Web UI Design, Web UX Design, Web App Design, Mobile Web Design, Desktop Web Design, Web Design Patterns, Web Design Strategy, UI Patterns, Web Dashboards, Mobile UX, Mobile UX Design, Mobile UI, Mobile App UI, Mobile UI Design, Mobile Design, Mobile App Design, Mobile-first Design, Responsive UI, Responsive Layout, Responsive, Responsive Web Apps, Responsive Design, Responsive UX Design, Responsive Web Design (RWD), Responsive Email Templates, Jobs to be Done (JTBD), Information Design, Information Architecture (IA), Usability, Web Usability, Usability Testing, Usability Analysis, Remote Usability Testing, Usability Guidelines, Guerilla Usability Testing, Unmoderated Remote Usability Testing, Accessibility, Web Accessibility, Accessible Design, Accessible Rich Internet Applications (ARIA), Customer Journeys, Customer Blueprints, Customer Experience, Service Blueprints, UI Blueprints, User Stories, Personas, User Personas, Buyer Personas, Persona Design, Product Design, Digital Product Design, Consumer-facing Product Design, UX Wireflows, UX Wireframes, Wireframing, Wireframe to Product, Annotated Wireframes, User Flows, UX Flows, Web UX, Web App UX, App UX, App UI, Web App UI, User Experience (UX), User Experience Strategy, UX Strategy, CX Strategy, Conversion, Conversion Rate, Conversion Rate Optimization (CRO), Prototyping, Rapid Prototyping, Mobile Prototypes, UX Prototyping, UI Prototyping, Paper Prototyping, Animated Prototypes, User Journeys, Journey Mapping, Service Journey Maps, User Journey Maps, Product Journeys, Shopper Journeys, Android, iOS, Jira, Scrum, Agile, Agile UX, User Interface (UI), User Interviews, Websites, Product Strategy, Design Strategy, Design Thinking, Human-centered Design (HCD), Gamification, eCommerce, eCommerce UI, eCommerce UX, Mobile eCommerce, eCommerce Design, eCommerce Web Design, Leadership, UX Leadership, Product Leadership, Strategy, Agile Sprints, Travel, Travel Design, Direct to Consumer (D2C), Lead Generation, UX Design, UI Design, Interactive Prototypes, High-fidelity Prototypes, Visual Design, B2B, UX Audits, Design Reviews, User Research, Ideation, User Surveys, Interaction Design (IxD), User Testing, User Onboarding, Minimum Viable Product (MVP), Branding, Minimalism, Research, Sales Funnel, Ticket Systems, Agile Software Development, Complex Application User Interfaces (UI), Dashboard Design, SaaS, UX Research, Click-through Rates (CTR), Website Optimization, Checkout, Lean UX, Dashboards, Rapid Interactive Prototyping, Design Systems, Design Specifications, Competitive Analysis, Component Libraries, Professional Services, UI Components, Style Guides, Software as a Service (SaaS), Layout, Content Management Systems (CMS), Human Resources (HR)

Lead Service Designer

2014 - 2014
frog, part of Capgemini Invent
  • Worked as lead designer in one of Frog's (formerly Idean) largest facility management clients.
  • Led user interviews, conceptual design, and UX for various added-value services for facility management clients and pitching to customers.
  • Trained junior designers and developed the design process.
Technologies: Web Design, Web UI Design, Web UX Design, Web App Design, Mobile Web Design, Desktop Web Design, Web Design Strategy, Mobile Design, Mobile UI Design, Mobile UX Design, Mobile App Design, Mobile-first Design, Responsive UI, Responsive, Responsive Layout, Responsive Web Apps, Responsive Design, Responsive UX Design, Responsive Web Design (RWD), Jobs to be Done (JTBD), Information Design, Information Architecture (IA), Usability, Web Usability, Usability Testing, Usability Analysis, System Usability, Usability Guidelines, Customer Journeys, Service Blueprints, Customer Blueprints, Product Design, Digital Product Design, Consumer-facing Product Design, Service Design, User Experience (UX), Web UX, App UX, Web App UX, UX Wireframes, Wireframe to Product, Annotated Wireframes, App UI, Web UI, Apps, Web App UI, CX Strategy, UX Strategy, Conversion, Conversion Rate, Conversion Rate Optimization (CRO), Prototyping, UX Prototyping, Mobile Prototypes, Rapid Prototyping, UI Prototyping, Paper Prototyping, User Journeys, Service Journey Maps, Journey Mapping, User Journey Maps, Product Journeys, Shopper Journeys, Jira, Scrum, Agile, Agile UX, User Interviews, User Interface (UI), Websites, Product Strategy, Design Leadership, Design Strategy, Design Thinking, Human-centered Design (HCD), Gamification, eCommerce, eCommerce UX, eCommerce UI, Mobile eCommerce, eCommerce Design, eCommerce Web Design, Leadership, UX Leadership, Product Leadership, Strategy, Agile Sprints, Direct to Consumer (D2C), Lead Generation, Interactive Prototypes, High-fidelity Prototypes, UX Audits, Design Reviews, User Research, Ideation, User Surveys, Interaction Design (IxD), User Testing, Minimum Viable Product (MVP), Minimalism, Research, Sales Funnel, Agile Software Development, Complex Application User Interfaces (UI), Dashboard Design, SaaS, UX Research, Click-through Rates (CTR), Website Optimization, Checkout, Lean UX, Dashboards, Rapid Interactive Prototyping, Design Specifications, Competitive Analysis, Branding, Component Libraries, Professional Services, UI Components, Style Guides, Software as a Service (SaaS), Layout, Content Management Systems (CMS)

Concept Lead and Partner

2012 - 2014
Cava Interactive
  • Worked as concept lead and partner at one of Finland's leading service design agencies. Managed strategic and concept design that results in digital experiences that affect the bottom line.
  • Created the TruConnect IoT platform UX for the world's leading lifting equipment manufacturer, Konecranes.
  • Designed the paywall UX for the largest newspaper in the Nordics, Helsingin Sanomat, which won a UX Awards Gold prize in 2013.
Technologies: Web Design, Web UI Design, Web UX Design, Web App Design, Mobile Web Design, Desktop Web Design, Web Design Strategy, Web Design Patterns, Mobile UI, Mobile UX, Mobile, Mobile-first Design, Responsive, Responsive UI, Responsive Layout, Responsive Web Apps, Responsive Design, Responsive UX Design, Responsive Web Design (RWD), Usability, Web Usability, Usability Testing, Usability Analysis, System Usability, Usability Guidelines, Guerilla Usability Testing, Customer Journeys, Customer Experience, Customer Blueprints, Service Blueprints, User Stories, Personas, User Personas, Buyer Personas, Persona Design, Product Design, Digital Product Design, Consumer-facing Product Design, UX Wireframes, Wireframing, Wireframe to Product, Annotated Wireframes, UX Flows, Task Flows, User Flows, Screen Flows, Web UX, Web App UX, Web UI, User Experience (UX), User Experience Strategy, UX Strategy, CX Strategy, Conversion, Conversion Rate, Conversion Rate Optimization (CRO), Prototyping, Mobile Prototypes, UX Prototyping, Rapid Prototyping, UI Prototyping, Animated Prototypes, Paper Prototyping, User Journeys, Service Journey Maps, Journey Mapping, User Journey Maps, Product Journeys, Shopper Journeys, Jira, Scrum, Agile, Agile UX, User Interface (UI), User Interviews, Websites, Product Strategy, Design Leadership, Design Strategy, Design Thinking, Human-centered Design (HCD), Gamification, eCommerce UI, eCommerce, eCommerce UX, Mobile eCommerce, eCommerce Design, eCommerce Web Design, Lead Generation, Interactive Prototypes, High-fidelity Prototypes, B2B, UX Audits, Design Reviews, User Research, Ideation, User Surveys, Interaction Design (IxD), User Testing, Minimum Viable Product (MVP), Branding, Minimalism, Research, Sales Funnel, Agile Software Development, Complex Application User Interfaces (UI), Dashboard Design, UX Research, Click-through Rates (CTR), Website Optimization, Lean UX, Dashboards, Rapid Interactive Prototyping, Design Specifications, Competitive Analysis, Parallax Design, Professional Services, UI Components, Software as a Service (SaaS), Layout

Head of User Experience

2012 - 2012
Luxus Worldwide
  • Built a UX team from the ground up, including methodologies, individual development, info sharing, and team processes. Created various processes for team competence mapping and development relating to an agile repositioning of the company.
  • Acted as the principal user-centered designer in multiple new business pitches and existing accounts, working to break down silos between various disciplines and integrate work methods throughout competencies.
  • Worked on multiple award-winning projects for multinational clients.
Technologies: Web Design, Web UI Design, Web UX Design, Web App Design, Mobile Web Design, Desktop Web Design, Web Design Strategy, Web UX, Web UI, Mobile UI, Mobile UX, Mobile, Mobile App UI, Mobile Design, Mobile App Design, Mobile UI Design, Mobile UX Design, Mobile-first Design, Responsive UI, Responsive, Responsive Layout, Responsive Design, Responsive UX Design, Responsive Web Design (RWD), Information Design, Information Architecture (IA), Usability, Web Usability, Usability Analysis, System Usability, Usability Testing, Usability Guidelines, Usability Heuristics, Customer Journeys, Blueprint, Service Blueprints, Customer Blueprints, UI Blueprints, Product Design, Digital Product Design, Consumer-facing Product Design, UX Wireframes, Wireframing, Wireframe to Product, Annotated Wireframes, CX Strategy, UX Strategy, IA Strategy, Conversion, Conversion Rate, Conversion Rate Optimization (CRO), Prototyping, Mobile Prototypes, UX Prototyping, Rapid Prototyping, UI Prototyping, Animated Prototypes, Paper Prototyping, User Journeys, Service Journey Maps, Journey Mapping, User Journey Maps, Product Journeys, Shopper Journeys, Leadership, UX Leadership, Product Leadership, Strategy, Agile Sprints, Lead Generation, Interactive Prototypes, High-fidelity Prototypes, UX Audits, Design Reviews, User Research, Ideation, Interaction Design (IxD), User Testing, Minimalism, Research, Sales Funnel, Agile Software Development, Complex Application User Interfaces (UI), Dashboard Design, UX Research, Click-through Rates (CTR), Website Optimization, Lean UX, Dashboards, Rapid Interactive Prototyping, Design Specifications, Competitive Analysis, Parallax Design, Branding, Professional Services, UI Components, Software as a Service (SaaS), Layout

Planner

2010 - 2012
Joy | Fröjd
  • Managed UX design in all larger projects and was involved in all new business pitches on the creative side.
  • Provided creative pitch ideas and led presentations, insight, and user test-based data gathering and analysis, wireframes, and sparring of visual work based on them.
  • Revamped and realigned external company communications and internal processes.
Technologies: Web Design, Web UI Design, Web UX Design, Web App Design, Mobile Web Design, Desktop Web Design, Web Design Strategy, Web Design Patterns, Mobile UI, Mobile UX, Mobile, Responsive UI, Responsive, Responsive Layout, Responsive Web Apps, Responsive Design, Responsive UX Design, Responsive Web Design (RWD), Information Design, Information Architecture (IA), Usability, Web Usability, Usability Analysis, Usability Testing, Usability Guidelines, Customer Journeys, User Journeys, Blueprint, UI Blueprints, Service Blueprints, Customer Blueprints, User Stories, Product Design, Digital Product Design, Consumer-facing Product Design, UX Wireframes, Wireframing, Wireframe to Product, Annotated Wireframes, User Flows, UX Flows, Task Flows, Screen Flows, Web UX, User Interface (UI), Web UI, User Experience (UX), User Experience Strategy, UX Strategy, CX Strategy, Conversion, Conversion Rate, Conversion Rate Optimization (CRO), Prototyping, UX Prototyping, UI Prototyping, Mobile Prototypes, Rapid Prototyping, Animated Prototypes, Paper Prototyping, Service Journey Maps, Journey Mapping, User Journey Maps, Product Journeys, Shopper Journeys, Lead Generation, Interactive Prototypes, UX Audits, Design Reviews, User Research, Ideation, Interaction Design (IxD), User Testing, Minimalism, Research, Agile Software Development, Complex Application User Interfaces (UI), UX Research, Click-through Rates (CTR), Website Optimization, Design Specifications, Competitive Analysis, Branding, Professional Services, UI Components, Layout

Concept Designer

2008 - 2010
White Sheep
  • Worked as a digital creative at White Sheep with the title of concept designer.
  • Managed multiple responsibilities, including ideation of business cases and concepts for owned, bought, and earned media, user experience design, consulting for both web and mobile platforms, and sparring of creative teams.
  • Led digital planning and technical know-how, organized digital-themed workshops, and acted as editor for monthly company digital zeitgeist digest.
Technologies: Web Design, Web UI Design, Web UX Design, Desktop Web Design, Web Design Strategy, Customer Journeys, UX Wireframes, Wireframe to Product, Annotated Wireframes, Usability, Web Usability, Usability Analysis, Usability Testing, User Experience (UX), Web UX, Web App UX, User Interface (UI), Web UI, UX Strategy, CX Strategy, Product Design, Digital Product Design, Consumer-facing Product Design, Conversion, Conversion Rate, Conversion Rate Optimization (CRO), Prototyping, Rapid Prototyping, UX Prototyping, UI Prototyping, Paper Prototyping, User Journeys, Service Journey Maps, Journey Mapping, User Journey Maps, Product Journeys, Shopper Journeys, Lead Generation, Interactive Prototypes, UX Audits, Design Reviews, User Research, Ideation, Interaction Design (IxD), User Testing, Minimalism, Research, Agile Software Development, Complex Application User Interfaces (UI), Dashboard Design, UX Research, Click-through Rates (CTR), Website Optimization, Dashboards, Rapid Interactive Prototyping, Design Specifications, Competitive Analysis, Branding, Professional Services, UI Components, Layout

Concept Designer

2008 - 2008
Byroo
  • Served a brief stint as a dual concept designer and copy role working in an agency environment.
  • Managed concept and visual design for clients, sparring of team ideas for digital marketing, website, and display ad copywriting.
  • Worked in collaboration with direct clients and with partners, such as advertising agencies.
Technologies: Web Design, Web UI Design, Web UX Design, Desktop Web Design, Web Design Strategy, Web UX, User Experience (UX), User Experience Strategy, UX Wireframes, Wireframing, Wireframe to Product, Annotated Wireframes, Usability, Usability Analysis, System Usability, Usability Testing, Web Usability, Product Design, Digital Product Design, Information Design, Information Architecture (IA), Conversion, Conversion Rate, Conversion Rate Optimization (CRO), Customer Journeys, User Journeys, Service Journey Maps, Journey Mapping, User Journey Maps, Product Journeys, Shopper Journeys, Prototyping, UX Prototyping, UI Prototyping, Rapid Prototyping, Animated Prototypes, Paper Prototyping, User Research, Ideation, Interaction Design (IxD), Research, Agile Software Development, Complex Application User Interfaces (UI), Dashboard Design, UX Research, Website Optimization, Dashboards, Design Specifications, Competitive Analysis, Branding, Professional Services, UI Components, Layout

User Experience Designer

2006 - 2008
Futurice
  • Managed a wide range of job responsibilities from large scale concepting to implementing of semantic markup to designing modern and sleek interfaces with savvy graphics.
  • Worked on various projects on both web and mobile platforms. The principal AD in the complete Kuvaboxi photosharing site rehaul was one large role.
  • Conceived new mobile UX solutions for international clients like Nokia and Facebook.
  • Developed the company's visual identity in collaboration with an external graphic designer, including the rollout of identity in a digital medium, company website concept, design, and print.
Technologies: Web Design, Web UI Design, Web UX Design, Web App Design, Mobile Web Design, Web Design Strategy, Web Design Patterns, Mobile, Mobile UI, Mobile UX, Mobile App UI, App Design, Design, UX Design, UI Design, Product Design, Digital Product Design, Consumer-facing Product Design, UX Wireframes, Wireframing, Wireframe to Product, Annotated Wireframes, Usability, Web Usability, System Usability, Usability Analysis, Usability Testing, Usability Guidelines, Information Design, Information Architecture (IA), UX Audits, User Research, Ideation, Interaction Design (IxD), User Testing, Minimalism, Research, Agile Software Development, Complex Application User Interfaces (UI), Dashboard Design, UX Research, Website Optimization, Dashboards, Design Specifications, Competitive Analysis, Branding, Professional Services, UI Components, Layout

Web Designer

2005 - 2006
Ch5 Finland
  • Worked on multiple projects that were built upon the CMS. Ch5 Finland offered their own CMS, Navigo.
  • Led graphic design, XHTML and CSS building, and creating CMS templates.
  • Managed visual and IA layer of the company's intranet.
  • Participated in the team that was developing the CMS user experience.
Technologies: Web Design, Web UI Design, Web UX Design, Desktop Web Design, Web Design Strategy, Web UX, User Experience (UX), User Experience Strategy, User Interface (UI), Web UI, UX Wireframes, Wireframing, Wireframe to Product, Annotated Wireframes, Product Design, Digital Product Design, Consumer-facing Product Design, UX Audits, Ideation, Interaction Design (IxD), Research, Dashboard Design, UX Research, Website Optimization, Design Specifications, Competitive Analysis, Branding, Professional Services, UI Components, Layout

Webmaster

2004 - 2005
Gossard Finland
  • Managed the website of one of the most prestigious lingerie brands, Gossard.
  • Worked for a year as the principal designer, executor, and updater of the company's site.
  • Created the site from scratch, updating the latest products and analytics.
Technologies: Web Design, Web UI Design, Web UX Design, Desktop Web Design, Web Design Strategy, Web Design Patterns, Ideation, Interaction Design (IxD), UX Research, Design Specifications, Competitive Analysis, Branding, Professional Services, UI Components, Layout
2002 - 2005

Bachelor's Degree in Web Design

Haaga-Helia University of Applied Sciences - Helsinki, Finland

NOVEMBER 2015 - PRESENT

Certified Scrum Product Owner

Scrum Alliance

Tools

Figma, Miro, Trello, Shopify Plus, Usertesting.com, Google Analytics, Jira

Platforms

Mobile, Android, iOS, Shopify, Google Analytics 360, UserZoom, BigCommerce

Industry Expertise

Professional Services, Human Resources (HR)

Other

Notion, UX Design, Web Design, iOS UI Design, Android App Design, UX Prototyping, Android UI Design, iOS UX Design, iOS App Design, Web UI Design, Desktop Web Design, Web UX Design, Mobile UX, Mobile UI, Mobile Design, Mobile UX Design, Mobile UI Design, Mobile App Design, Mobile Web Design, Mobile-first Design, Responsive Web Design (RWD), Web App Design, Web Design Strategy, Web Design Patterns, Jobs to be Done (JTBD), Information Design, Information Architecture (IA), Usability, Usability Testing, Remote Usability Testing, Usability Analysis, Web Accessibility, Customer Journeys, Service Blueprints, Customer Blueprints, UI Blueprints, User Stories, Personas, User Personas, Buyer Personas, Product Design, Design, Digital Product Design, Consumer-facing Product Design, UX Wireframes, Wireframing, Annotated Wireframes, Wireframe to Product, User Flows, UX Flows, App UX, Web UX, App UI, User Experience (UX), User Experience Strategy, UX Strategy, CX Strategy, Customer Experience, Pattern Design, UI Patterns, Mobile App UI, Responsive UI, Responsive Layout, Responsive Web Apps, Responsive UX Design, Responsive Design, Web Usability, Usability Guidelines, Guerilla Usability Testing, Unmoderated Remote Usability Testing, Accessibility, Persona Design, UX Wireflows, Responsive, Accessible Design, Web App UX, Web App UI, System Usability, Service Design, Web UI, Apps, Task Flows, Screen Flows, Usability Heuristics, Blueprint, IA Strategy, App Design, UI Design, User Journeys, Mobile Web, Mobile Apps, Native Mobile Apps, Mobile App Testing, Mobile Applications, Mobile App Development, Web & Mobile Applications, Native Software, Conversion, Conversion Rate, Conversion Rate Optimization (CRO), Prototyping, UI Prototyping, Mobile Prototypes, Rapid Prototyping, Animated Prototypes, Paper Prototyping, Journey Mapping, User Journey Maps, Process Flows, Product Journeys, Service Journey Maps, Shopper Journeys, Shopify Theme, Shopify Design, Shopify Customizations, Websites, User Interface (UI), Graphical User Interface (GUI), Design Leadership, Leadership, UX Leadership, Product Leadership, Design Strategy, Design Thinking, Agile, Agile UX, Agile Sprints, Human-centered Design (HCD), Scrum, eCommerce, eCommerce UI, eCommerce UX, eCommerce Design, Mobile eCommerce, eCommerce Web Design, Travel, Travel Design, Direct to Consumer (D2C), Interactive Prototypes, High-fidelity Prototypes, Visual Design, B2B, UX Audits, Design Reviews, User Research, Interaction Design (IxD), User Testing, Minimum Viable Product (MVP), Minimalism, Research, Sales Funnel, Agile Software Development, Complex Application User Interfaces (UI), Dashboard Design, SaaS, UX Research, Click-through Rates (CTR), Website Optimization, Two-sided Marketplaces, Checkout, Lean UX, Dashboards, Rapid Interactive Prototyping, Design Systems, Design Specifications, Competitive Analysis, Branding, Component Libraries, Ideation, UI Components, Style Guides, Software as a Service (SaaS), Layout, Certified Scrum Product Owner (CSPO), Web Dashboards, Responsive Email Templates, Accessible Rich Internet Applications (ARIA), Web Container Design, Interviews, Gamification, Strategy, Product Strategy, Lead Generation, User Surveys, User Onboarding, Event Ticketing, Ticket Systems, Ticketing, Marketplace Design, SaaS Product Management, Parallax Design, Content Management Systems (CMS), User Interviews

Experience

  • Web Design - 18 years
  • UX Design - 18 years
  • Product Design - 18 years
  • Usability - 18 years
  • Mobile Design - 15 years
  • Conversion - 15 years
  • UX Prototyping - 15 years
  • Figma - 5 years

Tools

  • Figma
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