
Monika Charlebois
Verified Expert in Design
Designer
Victoria, BC, Canada
Toptal member since June 26, 2018
With over 14 years of experience in B2B, SaaS, and enterprise design Monika has led product teams in the ideation, development, and deployment of user-centric solutions. Monika relies strongly on design thinking, applying its principles throughout the project lifecycle, and believes that identifying and designing for human experiences is crucial to its success. She works in Agile delivery and is happy collaborating with teams big or small.
Portfolio
Work Experience
Senior User Experience Designer
Internet of Things, IBM Canada
- Co-led design thinking workshops in large multidisciplinary teams to ideate and develop new business opportunities for well-recognized industry leaders.
- Conceptualized new ideas into a fully prototyped business solution leveraging various IoT technologies.
- Conducted industry research and persona empathy mapping and investigated "as-is" scenarios to fully understand and obtain knowledge about the client/industry and solutions.
- Created experience maps, wrote scenarios, and delivered storyboards for "to-be" solutions, which is ultimately for the creation of outcome goals (Hills) to form the best product solutions.
- Designed, prototyped, and delivered product solutions through high-fidelity design mockups, prototype files, and design presentations to development, offering, marketing, and management teams.
Lead User Experience Designer
TRIRIGA, IBM Canada
- Led design strategy on several new light-weight product applications to succeed large, complex, legacy software, allowing access to more users with faster productivity.
- Applied design thinking activities within the team to align product direction, outline new user experience goal statements, and refocus design and development efforts to satisfy our goal statements.
- Worked with users (groups) throughout the development cycle to understand our users' needs and opportunities and to validate our goals and design prototypes.
- Designed scenarios, storyboards, and final high-fidelity mockups and prototypes for implementation.
- Created a design style guide for common UI components, interaction patterns, and graphical elements.
- Validated completed designs with users and our own product team.
- Provided functional and performance testing of product applications to ensure their highest quality for final release.
UX/UI Designer
Rational, IBM Canada
- Designed web and desktop applications from their initial creation and launch to established and trusted products of over six major releases.
- Provided high-fidelity design mockups, blueprints, and design interaction patterns from an evolution of initial sketches derived from customer focus groups, storyboard images, and low- to medium-fidelity design mockups and prototypes.
- Provided direction and final design for all aspects of the product through continuous and open collaboration with the product development team and customers.
- Contributed to a common style and interaction guide for our platform product onto which four fully integrated applications were built.
User Interface Designer
Freelance
- Provided freelance UI and graphic design services for various projects, such as branding, website design, and business marketing materials.
Education
Bachelor's Degree in Industrial Design
Carleton University - Ottawa, Ontario
Certifications
Enterprise Design Thinking Co-Creator
IBM
Design Thinking Co-Creator
IBM
Design Thinking Practitioner
IBM
Skills
Tools
Adobe Illustrator, MURAL, Sketch, Balsamiq, Adobe Photoshop, InVision, Axialis IconWorkshop, PLM Web UI, Balsamiq Mockups, InVision Studio, Adobe Experience Design (XD), Adobe CC
Platforms
MacOS, Figma
Other
Design Research, UX Prototyping, Internet of Things (IoT), Wireframing, Personas, Experience Maps, Enterprise SaaS, SaaS Design, Enterprise Design, UI Patterns, Agile Sprints, UX Design, User Research, Design Leadership, User Validation Testing, Ideation Workshops, UI Design, User Flows, Task Flows, Data Visualization, Data Flows, Prototyping, Agile UX, User Interface (UI), Web UI Design, User Experience (UX), Design Thinking, Client Relations, Mobile UX, Design Systems, Mobile UI Design, Design Libraries, Mobile UX Design, Web UI, Web UX Design, Branding, Responsive UI, Mobile Applications, Dashboard Design, Service Design, Rapid Prototyping, Product Lifecycle Management (PLM), Responsive UX Design, Graphical User Interface (GUI), UX Pattern Design, Graphic Design, Interaction Design (IxD), Platform Design, Mobile UI, iOS UI Design, Android App Design, UI Branding
Experience
- User Research - 14 years
- User Experience (UX) - 14 years
- Design Leadership - 10 years
- Agile UX - 6 years
- Service Design - 5 years
- Design Thinking - 4 years
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring