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Monika Charlebois, Designer in Victoria, BC, Canada
Monika Charlebois

Designer in Victoria, BC, Canada

Member since June 26, 2018
With over 14 years of experience in B2B, SaaS, and enterprise design Monika has led product teams in the ideation, development, and deployment of user-centric solutions. Monika relies strongly on design thinking, applying its principles throughout the project lifecycle, and believes that identifying and designing for human experiences is crucial to its success. She works in Agile delivery and is happy collaborating with teams big or small.
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Portfolio

Digital Design
Digital Design

Employment

  • Senior User Experience Designer

    2015 - 2018
    Internet of Things, IBM Canada
    • Co-led design thinking workshops in large multidisciplinary teams to ideate and develop new business opportunities for well-recognized industry leaders.
    • Conceptualized new ideas into a fully prototyped business solution leveraging various IoT technologies.
    • Conducted industry research and persona empathy mapping and investigated "as-is" scenarios to fully understand and obtain knowledge about the client/industry and solutions.
    • Created experience maps, wrote scenarios, and delivered storyboards for "to-be" solutions, which is ultimately for the creation of outcome goals (Hills) to form the best product solutions.
    • Designed, prototyped, and delivered product solutions through high-fidelity design mockups, prototype files, and design presentations to development, offering, marketing, and management teams.
    Technologies: Adobe Illustrator, InVision, Adobe Photoshop, Sketch

  • Lead User Experience Designer

    2016 - 2017
    TRIRIGA, IBM Canada
    • Led design strategy on several new light-weight product applications to succeed large, complex, legacy software, allowing access to more users with faster productivity.
    • Applied design thinking activities within the team to align product direction, outline new user experience goal statements, and refocus design and development efforts to satisfy our goal statements.
    • Worked with users (groups) throughout the development cycle to understand our users' needs and opportunities and to validate our goals and design prototypes.
    • Designed scenarios, storyboards, and final high-fidelity mockups and prototypes for implementation.
    • Created a design style guide for common UI components, interaction patterns, and graphical elements.
    • Validated completed designs with users and our own product team.
    • Provided functional and performance testing of product applications to ensure their highest quality for final release.
    Technologies: Sketch, Adobe Experience Design (XD), Adobe Illustrator, Adobe Photoshop
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Education

  • Bachelor's Degree in Industrial Design
    1999 - 2004
    Carleton University - Ottawa, Ontario

Certifications

  • Enterprise Design Thinking Co-Creator
    JANUARY 2017 - PRESENT
    IBM
  • Design Thinking Co-Creator
    JANUARY 2017 - PRESENT
    IBM
  • Design Thinking Practitioner
    JANUARY 2017 - PRESENT
    IBM

Experience

Location

Victoria, BC, Canada

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