Ndumiso Silindza
Verified Expert in Design
UX Designer
Johannesburg, Gauteng, South Africa
Toptal member since June 6, 2022
Ndumiso is a senior UX designer with extensive experience in fintech, eCommerce, construction, and other industries. He is skilled in all UX processes, including wireframing, user research, user journey mapping, and the creation of high-fidelity designs. Ndumiso has a track record of excellence, heading complex projects and improving design experiences for local and global clients.
Portfolio
Customer Care Microsite for Toyota
Standard Bank Design System
Work Experience
Lead Experience Designer
Absa Bank Limited
- Designed a chat wallet system with scalable components that included buttons, quick replies, and other WhatsApp features to ensure design consistency.
- Built a functional prototype that allowed user testing and product demonstration with the stakeholders.
- Created a document on UI/UX guidelines, covering color, typography, spacing, and content.
Senior Product Designer
Standard Bank
- Redesigned the physical ATM experience for Standard Bank.
- Co-created a design system for mobile and web, including an app with UX guidelines and style, buttons, and illustration guides.
- Served as a mentor in the Standard Bank's graduate program.
Senior UX Designer
Nedbank
- Designed an onboarding process for small business enterprise clients that caters to a user base of 50,000+ small businesses.
- Digitized the home loan application journey with the first in-country online home application.
- Performed regular desk checks with the development team to ensure that the new components matched the UI design.
UX Designer
Accenture
- Created an error handling system for the Nedbank chatbot.
- Prototyped a chatbot experience that helped the team test with users and present to stakeholders.
- Designed an authentication system for small businesses to access their business accounts online.
UX Designer
Hellocomputer
- Created an interactive website for SA tourism that allowed users to plan how they would spend their 24 hours in South Africa.
- Audited the Cell C eCommerce site and find key UX paint points that, when remedied, increased customer sales and retention.
- Learned to use and report on Google Analytics data and gain insight from it.
Education
Coursework in UX Design
Johannesburg Centre of Software Engineering - Johannesburg, South Africa
Certifications
Foundations of User Experience (UX) Design
Google | via Coursera
Introduction to Sociology
Udemy
Product Design Essentials
Google | via Udacity
Skills
Tools
Miro, Sketch, InVision, EyeQuant, Axure RP Pro, Hotjar, Zeplin, Sketch 4, Google Analytics, Jira, Confluence, Pencil & Paper, Apple Keynote
Platforms
Figma, Shopify, Axure, HockeyApp
Languages
JavaScript
Other
UX Design, UX Research, Design Systems, Communication, User Interviews, User Personas, Chatbot Conversation Design, Competitor Analysis & Profiling, User Testing, UI Testing, Usability Heuristics, Online Banking, Finance, User Journeys, User Research, Web UX Design, Personas, Wireframing, UX Principles, UI Principles, Remote User Testing, Squarespace, Chatbots, Conversational UX, Conversational Design, Responsive Web Design (RWD), Web App UX, Web App Design, UX Audits, Persona Design, User Experience (UX), User Flows, User Onboarding, Web Design, UI Design, Google Design Sprints, Research, Analytical Thinking, Data Analysis, Product Design, Development, Manual QA, Agile, User Journey Maps, Customer Discovery, Mobile App Design, User Interface (UI), Information Architecture (IA), Customer Journeys, Crazy Egg, SAP, eCommerce, eCommerce UX
Experience
- UX Design - 5 years
- UX Research - 5 years
- Sketch - 4 years
- Analytical Thinking - 3 years
- Communication - 3 years
- UI Design - 3 years
- Design Systems - 3 years
- Figma - 2 years
Tools
- Sketch
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