Quintin is available for hire
Hire QuintinQuintin Carlson
Verified Expert in Design
Designer
Location
Chicago, IL, United States
Toptal Member Since
June 10, 2018
Quintin is an experienced product designer and researcher who has worked in a diverse set of industries. He has years of experience shipping consumer apps to millions of daily users at companies like Quizlet and Evernote. Quintin also excels in building complex enterprise platforms for everything from logistics to finance to publishing. He's skilled at owning all aspects of the process from research to visual design.
Work Experience
Vice President of Design
2017 - PRESENT
Hologram
- Identified key business advantages and designed a new, responsive marketing website that tripled signup conversion.
- Researched and designed a new cellular activation flow that doubled sign-up rates and shortened the time to the deployment of the first live SIM card.
- Defined a new cellular billing system along with the supporting marketing materials that centered our platform around our most important customers.
- Designed a new onboarding and first-time user experience for our cellular IoT dashboard which included user lifecycle research.
- Designed the automation and rule-based workflows for users to manage large quantities of cellular devices.
- Worked with front-end engineering team to formalize a reliable, reusable design system.
Technologies: Adobe InDesign, Adobe Photoshop, Adobe Illustrator, InVision, Sketch
Product Designer
2010 - 2018
Consulting Design Work
- Designed a wedding-and-event management platform, including a new, interactive marketing site.
- Created a design for a web-based IDE for easier interactions with the Google Spanner database.
- Designed a civic engagement platform that helped citizens voice political opinions directly to their elected and public officials.
- Designed a federated identity management platform for educational institutions.
- Wrote and launched an online field guide that has helped thousands of designers and product managers conduct lean, empirically sound user research.
- Designed the compliance and case management software to help businesses automate complex document workflows.
- Designed APIs to simplify domain name verification and change management for web hosting services.
- Designed a live-event management platform—including electronic ticketing, mobile event registration/check-in, and overhead informational displays.
- Designed educational tracking applications to help instructors follow individualized educational plans for autistic students.
Technologies: Adobe InDesign, Adobe Illustrator, Adobe Photoshop, InVision, Sketch
User Research Lead | Product Designer
2016 - 2017
Flexport
- Led the research and design for new iOS/Android and desktop web platforms for managing freight-delivery services.
- Led the design for advanced shipment workflow tools to automate and manage global cargo shipments by air, land, sea, and rail.
- Launched a company-wide user research system that worked across nine offices around the globe.
- Researched new end-user reporting dashboards and online experiences.
- Outlined new shipment exception management processes and design tools to better manage air cargo services.
- Headed worldwide efforts for user research, including planning and leading in-the-field research projects dozens of cities and across multiple continents.
- Mentored product and communication designers on user experience and user research processes.
Technologies: Jira, Optimal Workshop, Principle, InVision, Sketch
Product Designer
2015 - 2016
Quizlet
- Researched and designed a new, collaborative, device-agnostic educational tool that is used in tens of thousands of classrooms each day.
- Worked with product, design, engineer, marketing and leadership to design and launch a new brand identity.
- Launched a new visual design system that worked across Android and the responsive web.
- Designed a language localization experience across responsive web, iOS, and Android platforms.
- Conducted hundreds of hours of in-person user research in classrooms around the San Francisco Bay Area.
- Directed, produced, and edited marketing and walkthrough videos.
- Designed trust-and-safety experiences for managing intensive user behavior on a social platform.
Technologies: Final Cut Pro, Principle, InVision, Sketch
Product Designer
2014 - 2015
Inkling
- Designed a cross-platform (iOS, Android, mobile web, desktop web, embedded) content searching system for our end-user reading apps.
- Researched and designed cloud-publishing collaboration tools to help manage and mitigate document editing collisions.
- Researched and designed developer tools including package management, version control, and code compiling experience.
- Researched and helped to design our first content analytics platform.
- Worked with engineering and product teams to define the self-service publishing infrastructure.
- Researched and validated new business verticals using an iterative, human-centered approach.
Technologies: Adobe Illustrator, Adobe Photoshop, InVision, Sketch
Experience Designer
2013 - 2014
Y Combinator
- Designed a web-based fintech platform that automated a business's accounts receivables across multiple payment methods.
- Designed a new marketing site and onboarding flow to support new product directions.
- Designed an iOS app for our fintech platform.
- Prototyped a new responsive software experience using a contextual design process.
- Led the research in the field and with our top users to identify key product needs and areas of improvement.
Technologies: Adobe Illustrator, Adobe Photoshop, InVision, Sketch
Education
2010 - 2014
Bachelor of Science Degree in Human-computer Interaction
Carnegie Mellon University - Pittsburgh, PA, USA
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