Shengfan (Frank) He, Designer in Shanghai, China
Shengfan (Frank) He

Designer in Shanghai, China

Member since June 21, 2020
Frank has been designing interactive web, mobile, and IoT products for eight years. His most recent accomplishment was designing a complex CRM data platform at Salesforce, which is helping B2C companies around the world to build their customer 360 vision. Frank uses his design expertise to turn complicated problems into delightful, consumer-grade experiences for enterprise users in industries that are going through digital transformation.
Shengfan is now available for hire

Portfolio

Digital Design

Employment

  • Design Lead

    2020 - 2022
    TikTok
    • Managed and grew a team of talented designers to design the TikTok platforms for both the TOC mobile APP and TOB web applications that power the awesome experience for billion of users across the globe.
    • Handled end-to-end product design for TikTok's Q&A feature to enable creators to interact regarding questions and topics on the platform by posting videos.
    • Designed the operation platform for the TikTok local Operations team to manage creators and posts and boost content to meet operational needs and more.
    Technologies: Figma, Photoshop CC, HTML, CSS, JavaScript
  • UX Lead

    2020 - 2020
    Kaptio (Contractor)
    • Redesigned Kaptio's itinerary builder product based on Salesforce Lightning Design System (SLDS) guidelines.
    • Built a price breakdown tool in the Salesforce-based CRM system, allowing travel agency users to track detailed price information about travel packages.
    • Conducted user research to build an end-to-end user journey for travel advisors who work for mainstream travel agencies.
    • Designed a flexible price breakdown feature for travel agents to view and manipulate the costs and prices of travel packages.
    • Created a travel searching product feature that's built into the CRM system to streamline the whole travel planning process from initial quotes all the way through bookings.
    Technologies: CRM Systems, Salesforce, Adobe Photoshop, Sketch, InVision

Education

  • Professional Studies Program in Product Management & Front-end Development
    2016 - 2019
    New York University - New York, NY, USA
  • Master's Degree in Human Computer Interaction (HCI)
    2014 - 2016
    Indiana University Bloomington - Bloomington, IN,USA
  • Bachelor's Degree in Mechanical Engineering
    2006 - 2010
    Nanchang Institute of Technology - Nanchang, China

Experience

Tools

Location

Shanghai, China

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