Shengfan (Frank) He, Designer in Shanghai, China
Shengfan (Frank) He

Designer in Shanghai, China

Member since November 20, 2020
Frank has been designing interactive web, mobile, and IoT products for eight years. His most recent accomplishment was designing a complex CRM data platform at Salesforce, which is helping B2C companies around the world to build their customer 360 vision. Frank uses his design expertise to turn complicated problems into delightful, consumer-grade experiences for enterprise users in industries that are going through digital transformation.
Shengfan is now available for hire

Portfolio

Digital Design

Employment

  • Design Lead

    2020 - 2022
    TikTok
    • Managed and grew a team of talented designers to design the TikTok platforms for both the TOC mobile APP and TOB web applications that power the awesome experience for billion of users across the globe.
    • Handled end-to-end product design for TikTok's Q&A feature to enable creators to interact regarding questions and topics on the platform by posting videos.
    • Designed the operation platform for the TikTok local Operations team to manage creators and posts and boost content to meet operational needs and more.
    Technologies: Figma, Photoshop CC, HTML, CSS, JavaScript, UI Design, UX Design, System Design, Dashboard Design, Dashboards, UX Research, Wireframing, B2B, B2C, Website Redesign, Design Leadership, Consumer-facing Product Design, B2B2C, Web App Design, Web App UI, Web App UX, User Experience (UX), User Interface (UI), User Interviews, Design Systems, Interactive Prototypes, Web Applications, UX Strategy
  • Senior Product Designer

    2016 - 2020
    Salesforce
    • Led the product design of a customer data platform (CDP) for the world's largest CRM system. Features include data ingestion, segmentation, activation, and customer data insights.
    • Created a UI framework for configuring various data entries and customer interaction activities in a marketing automation product.
    • Designed multiple complex UI components and defined the behaviors in the Lightning Design System.
    • Built an API-based message-sending feature in the Salesforce Marketing Cloud.
    • Created a hub-and-spoke UI framework for multi-step user tasks with sub-steps and standardized the design for different products.
    Technologies: CRM Systems, Salesforce, CSS, HTML, Adobe Photoshop, JavaScript, Abstracts, InVision, Sketch, UI Design, UX Design, Adobe, System Design, Dashboards, UX Research, Wireframing, B2B, User Journey Maps, Design Leadership, B2B2C, Design Sprints, Web App Design, Web App UI, Web App UX, User Experience (UX), User Interface (UI), User Interviews, Design Systems, Interactive Prototypes, Web Applications, UX Strategy

Education

  • Professional Studies Program in Product Management & Front-end Development
    2016 - 2019
    New York University - New York, NY, USA
  • Master's Degree in Human Computer Interaction (HCI)
    2014 - 2016
    Indiana University Bloomington - Bloomington, IN,USA
  • Bachelor's Degree in Mechanical Engineering
    2006 - 2010
    Nanchang Institute of Technology - Nanchang, China

Experience

Tools

Location

Shanghai, China

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