Sylwia Kusiak, Designer in Chicago, IL, United States
Sylwia Kusiak

Designer in Chicago, IL, United States

Member since October 22, 2021
Sylwia is a UX strategist and creative problem solver keen on helping enterprise and startup companies improve their digital experiences. With a background in UX design and intercultural communications, she combines a diverse range of expertise to enhance digital experiences and cultivate clients' business goals. Sylwia uses a human-centered design process rooted in solid user research and innovative visual principles that boost engagement between customer and product to create a lasting impact.
Sylwia is now available for hire

Portfolio

Digital Design

Employment

  • UX Architect

    2020 - PRESENT
    State Farm
    • Acted as the lead UX architect across several internal products. Created user flows, wireframes, and customer journey maps based on user research and technical constraints.
    • Contributed to building an internal enterprise design system library of typography styles, icons, and branding best practices across all user experiences.
    • Led several design thinking workshops with business partners to outline user stories and develop insurance agent user personas.
    • Conducted focus group usability testing using interactive end-to-end prototypes to gain feedback and prioritize product enhancements.
    • Managed a team of junior UX designers on two internal projects, conducting weekly UX reviews and documenting all design iterations and changes.
    • Contributed to writing micro-copy for error messages, proactive notifications, navigation, and in-app labels.
    • Mentored newly hired UX designers to ensure a successful onboarding experience. Reviewed resources and processes across product teams.
    Technologies: Sketch, InVision, MURAL
  • UX Consultant

    2019 - PRESENT
    Independent Freelancer
    • Designed and developed responsive web and mobile designs for various clients.
    • Facilitated design workshops to identify business goals and customer personas to maximize creative direction in brand identity.
    • Created and documented digital design style guides to enable collaboration across internal teams.
    • Conducted market research and competitive analysis and organized user interviews to prepare user flows and wireframes.
    • Created design iterations and interactive prototypes in Figma and Adobe XD.
    Technologies: Figma, Sketch, Miro, MURAL, InVision, Adobe

Education

  • Associate Degree in Art and Design
    2012 - 2016
    DePaul University - Chicago, IL, USA
  • Bachelor's Degree in Intercultural Communications
    2012 - 2016
    DePaul University - Chicago, IL, USA

Certifications

  • UX Design Certification
    SEPTEMBER 2020 - PRESENT
    Thinkful

Experience

Location

Chicago, IL, United States

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