User Research Posts

The Toptal Design Blog is a hub for advanced design studies by professional designers in the Toptal network on all facets of digital design, ranging from detailed design tutorials to in-depth coverage of new design trends, techniques, and technologies.
John Roose
How to Conduct Usability Testing in Six Steps

What can be done easily and inexpensively to substantially improve your product designs? User testing. User testing digital product designs is imperative if you are to design “useful” products.

This six-part process by Toptal designer John Roose describes how the insights you gain from observing how actual users use your product are well worth it.

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Bilal Mohammed
How to Hook eCommerce Shoppers through UX Design

Flipkart, India’s leading eCommerce marketplace, questioned why they were losing customers and asked themselves: How do you build a loyal customer base, increase engagement and solve the issue of app uninstalls? What behaviors should be studied to come up with a winning solution? The answer lay in designing a habit-forming experience.

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