Clayton Smith
Verified Expert in Finance
Management Consulting Expert
San Antonio, TX, United States
Toptal member since April 12, 2022
Clayton has 10+ years of leadership experience in high-growth, industry-leading private companies, bringing a combination of quantitative analysis and innovative thought leadership to operational excellence. He is a specialist in portfolio company startup and turnarounds, organizational development, and employee performance management. Clayton is a well-known name in the association management industry with regard to technology strategy and industry vision.
Career Highlights
Expertise
Work Experience
Vice President
Spectrum Association Management
- Developed and implemented a mobile-first technology strategy for employees and customers, reducing real estate and realtech spending and increasing employee and client retention.
- Created an employee productivity and performance management program and career track system for an organization of 200+.
- Integrated numerous efficiency-multiplying SaaS programs into customer service, project management, IT, and vendor management teams.
- Negotiated many high-cost service and technology contracts, saving or earning rebates of hundreds of thousands of dollars to the company's bottom line.
- Started up an insurance premium finance company to vertically integrate with an in-house insurance brokerage.
- Turned around a struggling in-house insurance brokerage. In one year, I stabilized revenue production, increased profit, replaced staff, recruited a new brand president, and transitioned the business.
Regional Business Manager
Sprint Energy Services
- Launched the office, business processes, and equipment rental programs from scratch in the fast-growing oilfield of South Texas.
- Implemented a revenue assurance program to prevent revenue leakage, which is very common in the oilfield services business.
- Integrated new equipment tracking and dispatching software with no operational downtime, resulting in improved rental revenue capture and faster billing.
Business Manager
Sprint Waste Services
- Created and implemented a driver and route-efficiency scoring system that motivated drivers to be more productive.
- Redeveloped inside sales in the roll-off department, resulting in 2x revenue through inside sales within two years and personally selling $1 million+ in roll-off waste collection per year.
- Collaborated with the CFO and sales leaders on a business strategy to increase revenue and EBITDA growth, resulting in 8x revenue growth during my tenure with the company.
Education
Bachelor's Degree in Sports Management
Texas A&M University - College Station, TX, USA
Skills
Finance
Profit & Loss (P&L), Market Opportunity Analysis
Output Software
Microsoft Excel, Office 365
Other
Business Management, Organizational Development, Waste Management, Proptech, Customer Service, Customer Experience, Customer Experience Management, Business Services, Leadership, Change Management, Business Analysis, Performance Management, Management Consulting, Software Implementation, Strategy, Contact Centers, Contact, Product Consultant, Data Analytics, Business Strategy, Microsoft, IT Strategy, Business Technology, Employee Engagement, Innovation, Innovation Management, RFP Negotiation, Operations, Rental Management, Industrial Equipment, Revenue Assurance, Trucking, Partnerships, Analysis, SWOT Analysis, Property Management, Software Design, Product Design, Market Research & Analysis, Google Workspace, Product Strategy, Product Strategy Consultant, Business Models, SaaS
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