- Developed business cases, cost models, and product pricing.
- Led product into the customer self-service market; the business was later acquired for $185 million.
- Led the then-largest multi-million dollar product sale in a customer solutions role.
- Reduced third-party product costs by more than 40% in a business development role.
- Attended a 1-year MSc computing science program from 2003-2004.
Focus areas: Pricing Strategy, Pricing Models, Pricing Plans, Product Management, Technology, Growth, Market Entry, Market Research, United States, SaaS, Pricing, Pricing Expertise, Financial Modeling, Product Development, Price Analysis, Business Strategy, Market Sizing, Competitor Analysis & Profiling, Strategy, Business Analysis, IT, Presentations, Subscription Pricing, B2B Sales Pipeline, Partnerships, Technical Business Analysis, Digital Transformation, Market Research & Analysis, Revenue Projections, Business to Business (B2B), Growth Strategy, Go-to-market Strategy, Business Cases, Project Management, Go-to-market Plans, Customer Success, Business Models, Growth Marketing, Startups, Customer Analysis, Customer Analytics, Customer Insights, Customer Satisfaction, Data Science, Data-driven Marketing, Digital Experience Design, Digital Strategy, Competitive Strategy, B2B Partnerships, B2B, B2B2C, B2C, Process Improvement, Business Planning, Business Operations, Waterfall Methodology, Lean, Microsoft Excel, Microsoft PowerPoint, Process Management, Business Process Analysis, Business Process Optimization, Business Processes, Business Process Modeling, Process Optimization, Customer Experience, Sales Strategy, Transformational Leadership, Software as a Service (SaaS), Customer Service, Customer Lifetime Value, Product-market Fit, Business Partnerships, Strategic Partnerships, Brand Strategy, Customer Segmentation, Market Segmentation, Market Opportunity Analysis, Value Proposition, Branding, Product Branding, Product Marketing, Financial Planning & Analysis (FP&A), Program Management, Key Performance Indicators (KPIs), IT Program Management, IT Strategy, Competitive Analysis, Launch Strategy, Idea Validation, Early-stage Startups, Sales Growth, Commercial Strategy, Total Addressable Market (TAM), Market Research Analyst, Competition Research, Industry Analysis, Product Strategy, Executive Presentations, Strategic Planning, Knowledge Management, Workshops, Revenue & Expense Projections, Forecasting, Budgeting, PowerPoint Design, Marketing, New Product Rollout, Product Launch, Opportunity Identification, Data Analysis, Customer Acquisition Cost (CAC), LTV, Excel 365, Data Analytics, Data Analyst, Software, Price Positioning, Operations, Operations Improvement, Productivity Improvement, Consumer Insights, Small & Medium-sized Enterprises (SME)