Future Horizon
- Developed educational material on emerging technologies for a learning and development platform.
- Created and delivered an innovation seminar for leaders of a blue-chip BPO organization.
- Ran interactive workshops to demystify disruptive digital technologies for a global executive network.
Focus areas: Advisory, Blockchain, Change Management, Crypto, Digital, IT, Risk, CEO, Due Diligence, Competitor Analysis & Profiling, Data Privacy, Financials, Fintech, Go-to-market Strategy, International Finance, Market Research & Analysis, System Integration, Vendor Selection, Web Platforms, MVP Design, Online Banking, International Data Privacy Regulations, Websites, Consulting, Growth Strategy, Technology
LogChain
- Dispensed strategic advice for this logistics and supply chain blockchain startup.
- Served as a trusted advisor to the CEO and COO, both of whom are founders.
- Provided counsel, perspective, and challenge on crucial matters, such as risks, options, priorities, and issues.
- Acted as a bridge between the industry founders and key delivery partners.
- Designed and developed the Day-1 digital strategy blueprint for the platform.
- Supplied technical assurance for the critical initial MVP, which was essential to enable seed funding.
- Severed relations with an outsourced partner who was not delivering against agreed metrics.
Focus areas: Startups, Minimum Viable Product (MVP), Strategy, Thought Leadership, Innovation, Know Your Customer (KYC), Product Management, Competitor Analysis & Profiling, Data Privacy, Financials, Fintech, Go-to-market Strategy, International Finance, Market Research & Analysis, Product Launch, System Integration, Vendor Selection, Web Platforms, MVP Design, APIs, International Data Privacy Regulations, Websites, Consulting, Growth Strategy, Technology
Digital Center of Excellence Manager
2021 - 2022
Kearney
- Provided expert knowledge and skills on how a digital center could be leveraged as a competitive differentiator to deliver business value.
- Served as a senior digital subject-matter expert, providing specialist and detailed digital knowledge to teams working on key global client projects.
- Led sales initiatives and billable engagements tenaciously, which included team management, client liaison, and ensuring quality on-time deliverables.
- Mentored junior consultants on digital knowledge and consulting skills.
- Founded a distributed ledger technology (DLT), a special interest group community to harvest and harness global intellectual capital from across the firm.
- Produced an industry 4.0 digital strategy for a leading ASEAN agri-commodity player, moving them away from traditional analog processes and making them more robust, efficient, and competitive.
- Generated multi-million annual cost savings for a global beverage client by undertaking a post-merger integration due-diligence exercise and recommending partners, contracts, and streamlining services.
Focus areas: Digital, Digital Transformation, Innovation, Change Management, Strategy, Due Diligence, Advisory, Thought Leadership, Mentorship, Know Your Customer (KYC), Product Management, Competitor Analysis & Profiling, Data Privacy, Financials, Fintech, Go-to-market Strategy, International Finance, Market Research & Analysis, Product Launch, System Integration, Vendor Selection, Web Platforms, MVP Design, Online Banking, APIs, Identity, International Data Privacy Regulations, Websites, Consulting, Technology
Principal Advisor for Digital Strategy and Transformation | Contract
2019 - 2021
Rio Tinto
- Served as chief digital officer appointee to bridge gaps between IT and commercial departments, including sales and marketing, marine and logistics, and procurement.
- Provided oversight and governance on digital change projects by challenging norms, assumptions, approaches, choices, and timelines and creating more fit-for-purpose solutions where necessary.
- Sought “win-win” collaboration proactively and used a results-focused mechanism to rebuild confidence in “how, when, and why” digital change projects were executed.
- Enacted right-sized governance mechanics to balance speed of solution delivery with strategic organizational considerations, i.e., supportability, affordability, integration, and standard compliance.
- Created clarity, consistency, and credibility for the pragmatic delivery of digital initiatives.
- Acted as an expert in delivering the initial releases of a key bespoke commodity trading and risk management platform, reimagining commodity trading for Rio Tinto across their products.
- Served as a thought leader for the commercial digital platform concept to drive business change by consolidating the application landscape, rationalizing data usage, and empowering business end users.
Focus areas: Blockchain, Trading, Strategy, Innovation, Digital Transformation, Risk, Procurement, Know Your Customer (KYC), Product Management, Competitor Analysis & Profiling, Data Privacy, Financials, Go-to-market Strategy, International Finance, Market Research & Analysis, Product Launch, System Integration, Vendor Selection, Web Platforms, MVP Design, APIs, Identity, International Data Privacy Regulations, Websites, Consulting, Growth Strategy, Technology
Consultant for Trade and Transaction Reporting Operations | Contract
2018 - 2019
Morgan Stanley
- Tasked to rectify trade reporting inconsistencies identified during an audit. Had a middle office “change the bank” role.
- Remediated all outstanding over-the-counter (OTC) derivative obligations, including forex futures, equity, currency, and interest, for the Japanese Financial Services Agency (JFSA) regulatory compliance with frequent CFTC and DTCC interactions.
- Drove the team to resolve and deliver quality solutions for all prioritized items using Agile and refinement of operational processes to reduce future risk.
- Partnered with trading, operations, and technology teams across multiple jurisdictions, including HKMA, ASIC, and MAS, to regularly share best practices and align on consistent ways of working.
Focus areas: Compliance, Risk, Governance, Regulations, Trading, Derivatives, Process Improvement, Know Your Customer (KYC), Financials, Fintech, International Finance, Web Platforms, Online Banking, APIs, Identity, International Data Privacy Regulations, Consulting, Technology
Global Enterprise Architect
2018 - 2018
NGDATA
- Incentivized greater and more frequent credit card spending for a notable global bank by delivering a flexible real-time personalized customer-centric solution that involved increasing return on investment (ROI) from the use of big data.
- Increased the customer engagement and share of wallet for a large multi-brand Thai retail conglomerate with a weighted and trigger-based omni-channel cloud-based marketing capability.
- Built new partnerships, owned the pre-sales cycle, and created solutions for clients worldwide.
Focus areas: Partnerships, Presales, Technical Analysis, Design, Thought Leadership, Solution Architecture, Product Management, Competitor Analysis & Profiling, Data Privacy, Financials, Fintech, Go-to-market Strategy, International Finance, Market Research & Analysis, Product Launch, System Integration, Vendor Selection, Web Platforms, MVP Design, APIs, Identity, International Data Privacy Regulations, Websites, Consulting, Growth Strategy, Technology
Corporate IT Director
2013 - 2017
Marina Bay Sands
- Managed and was held accountable for initiatives across complex integrated resorts worldwide, including Singapore, Macau, Las Vegas, and Pennsylvania.
- Led the team to deliver the first enterprise-grade anti-money laundering (AML) implementation within a casino by adapting a leading AML product to meet the unique regulatory requirements.
- Drove the cross-functional team to achieve fast implementation of industry-level obfuscation software for the correct balance between representative data for testing and ensuring regulatory compliance.
- Delivered an ERP solution to remove manual processing and increase inventory availability. Collaborated with global cross-cultural teams and varied technical disciplines.
Focus areas: Projects, Strategy, Gaming, Costs, Digital Transformation, Compliance, Risk, Governance, Advisory, Change Management, Profit & Loss (P&L), Budgeting, Know Your Customer (KYC), Competitor Analysis & Profiling, Data Privacy, Financials, Fintech, International Finance, Market Research & Analysis, System Integration, Vendor Selection, Web Platforms, Online Banking, APIs, Biometrics, Identity, International Data Privacy Regulations, Websites, Consulting, Technology
Program Manager of Wealth Management IT | Contract
2012 - 2013
UBS
- Delivered all the “change the bank” digital workbooks for UBS Wealth Management Taiwan.
- Improved visibility for business stakeholders on critical metrics, such as budget, timelines, risks, and variance.
- Identified synergy opportunities for Taiwan to leverage existing solutions from Hong Kong and Singapore.
- Created a bespoke China strategy for UBS Group Technology.
- Met a challenging OpEx-reduction target for APAC commercial vendor sourcing.
- Delivered consistent pre-contract due-diligence oversight across the matrixed organization.
Focus areas: Wealth Management, Vendor Management, Program Management, Profit & Loss (P&L), Change Management, Digital Transformation, Sourcing, Strategy, Know Your Customer (KYC), Financials, Fintech, International Finance, Market Research & Analysis, System Integration, Vendor Selection, Web Platforms, Online Banking, APIs, International Data Privacy Regulations, Consulting, Growth Strategy, Technology
Technical Architect | Contract
2011 - 2012
BHP Group
- Served as an expert for an innovative geospatial collaboration platform for mineral exploration.
- Created a strategic digital roadmap, including a first approval to evaluate the use of the cloud within the company.
- Led the analysis, evaluation, and selection of vendors during the sourcing process.
- Delivered a conceptual design and proofs of concept before the handover to the implementation partner.
Focus areas: Design, Strategy, Budgeting, Innovation, Digital Transformation, Advisory, Sourcing, Competitor Analysis & Profiling, Data Privacy, Financials, International Finance, Market Research & Analysis, System Integration, Vendor Selection, Web Platforms, APIs, International Data Privacy Regulations, Consulting, Technology
Senior Management Consultant
2006 - 2010
Gartner
- Provided objective and independent recommendations to clients on different topics, such as strategy, sourcing, audit review, best practice, and go-to-market.
- Advised throughout all stages of the project lifecycle from direction setting to critical delivery of initiatives at c-suite executive levels.
- Led the team formulating the IT strategy for a Pan-European blue-chip retailer owned by private equity with a turnover of around £900 million. Got my recommendations accepted and an eight-figure budget for the transformation approved.
- Delivered a due-diligence market scan and analysis exercise on a proposed future security technology architecture for the UK government.
- Devised an IT strategy for a transportation client that included a £40 million cost model, a strategic roadmap, and direct recommendations.
Focus areas: Strategy, Advisory, Innovation, Digital Transformation, Change Management, Costs, Risk, Remediation, Competitor Analysis & Profiling, Data Privacy, Financials, Go-to-market Strategy, International Finance, Market Research & Analysis, System Integration, Vendor Selection, Web Platforms, Online Banking, APIs, International Data Privacy Regulations, Websites, Consulting, Growth Strategy, Technology
Management Consultant
2005 - 2006
Accenture
- Led the business case formulation for a J.P. Morgan data optimization initiative, reducing significantly line-of-business (LOB) costs and improving business continuity capabilities.
- Served as a migration manager for the high-profile RBS data center consolidation program, delivered ahead of schedule and under budget.
- Headed the ABN AMRO global application classification project and reduced costs by millions by enabling less critical data to be moved to lower-cost tiers.
Focus areas: Change Management, Digital Transformation, Risk, Advisory, Costs, Competitor Analysis & Profiling, Market Research & Analysis, System Integration, Vendor Selection, Web Platforms, APIs, Consulting, Technology
Technical Consultant
2003 - 2005
Schlumberger
- Designed a modular, scalable, and robust process framework for all projects' effective and efficient migration to the business-as-usual operational support managed service.
- Led a desktop migration for British American Tobacco (BAT), achieving 125% of the agreed deliverables on time and under budget by six figures.
- Got assigned as a consultant to an insurer at their headquarters, assisting in their digital transformation for their 3,500 staff across the United Kingdom.
Focus areas: Advisory, Digital Transformation, Costs, Change Management, Risk, Competitor Analysis & Profiling, Market Research & Analysis, System Integration, Vendor Selection, Web Platforms, APIs, Consulting, Technology
System Engineer
2000 - 2001
BT Group
- Participated in a twelve-month industrial placement undertaken in order to complete the third year of a university course. Contributed to a web-hosting platform with a user base of a few million.
- Managed manual testing by planning test schedules, preparing test scripts from documentation, executing tests, reporting problems, tracking resolutions, changing requests, testing regression, and creating test reports.
- Assumed responsibility for testing the primary credit card billing system Geneva, the new email system, and the FRIACO software.
- Worked in a pressurized environment with tight deadlines in a small team.
- Seconded to another team as an advisor before the high-profile multi-million-pound FRIACO product was introduced into the live environment. Found numerous complications.
Focus areas: Networks, Testing, Market Research & Analysis, Web Platforms, Websites, Consulting, Technology