- Acted as program manager for delivering a complex large-scale payments resiliency program. The program was commissioned to reduce banking clients’ payment risk profiles. Program completion absolved four major risk findings by internal audit.
- Led a project team of five members, maintained project plan, drafted weekly status reports, and presented semi-monthly updates to executives. Served as a project delivery manager for the build of a multimillion-dollar payment application.
- Managed reporting and budget for 11 agile projects commissioned to improve UI/UX of said website. Negotiated funding between projects as priorities shifted. Acted as an IT program manager for the modernization of a customer-facing website.
- Served as a site project manager for a large-scale risk project. Delivered training to onboarded staff, discussing project expectations and company policies. Monitored analyst performance against project goals and offered coaching when necessary.
Focus areas: Product Management, Agile Product Management, Project Management, IT Project Management, Program Management, Change Management, System Implementation, Process Improvement, Financial Management, Scrum, Scrum Master, Agile, Jira, PeopleSoft, Strategy, Startup Consulting, Certified ScrumMaster (CSM), Business Plan Consulting, Fintech, Process Mapping, Business Process Improvement (BPI), Testing, Risk & Compliance, Local & Municipal Government, Budget Management, Project Budget Management, User Acceptance Testing (UAT), Finance, Business Requirements, Functional Requirements, Monday.com, Business Strategy, SaaS, Operations, Market Research, Market Research & Analysis