Amit Arora, Management Consultant in Hoppers Crossing, Victoria, Australia
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Amit Arora

Verified Expert  in Management Consulting

Management Consulting Expert

Hoppers Crossing, Victoria, Australia

Toptal member since October 28, 2022

Bio

Amit's expertise lies in the change management of large, complex technology transformation programs. He led change management of eight full lifecycle ERP implementations, including SAP, Manhattan, and Oracle Cloud, cloud platforms such as SIP, and enterprise applications such as ServiceNow. He also has experience in digital transformation programs for project portfolios. Amit established a centralized reporting system, monitored projects for change impact, and developed change dashboards.

Career Highlights

Change Management Lead
Fulton Hogan
Change Management Lead
Worksafe Victoria
Senior Manager | Change Management Consultant
Cognizant

Education Highlights

Master of Professional Studies Degree
Penn State University
Executive Program
Indian Institute of Management Calcutta
Bachelor of Engineering Degree
CCS University

Case Studies

Expertise

  • Communication
  • Impact Assessment
  • Management Consulting
  • Operational Efficiency Improvement
  • Process Mapping
  • Stakeholder Engagement
  • Strategy
  • Training & Training Content Development

Work Experience

Change Program Manager

2022 - 2023
TransGrid
  • Planned, designed, and managed change program to implement P3MO (Portfolio, Program, and Project Management Office) and adopt PMI's PMBOK-based Project Management Framework within major projects ($500 Million+ projects) at Transgrid.
  • Managed multiple projects for the program, including target operating model change with new capabilities, governance and structure changes, processes, and technology changes.
  • Advised on defining the program's governance structure, the constitution of the steering committee, work groups, and project organization. I represented the change management program on the steering committee.
  • Managed the change program's budget and monitored expenditures and costs against delivered artifacts and activities.
  • Delivered quick user adoption of the project management framework.
Focus areas: Change Management, Business Process Re-engineering, ADKAR Change Model, Training, Coaching, Executive Coaching

SME - Change Management

2021 - 2022
Vision Transformation Consultants Pty Ltd
  • Developed intellectual property using machine learning/natural language processing and sentiment analysis for change management applications.
  • Helped define proof of concept and created potential scenarios, test cases, and artifacts for PC testing.
  • Presented proof of concept to venture capitalists for funding for the next round of developments.
Focus areas: Change Management, ADKAR Change Model, Training, Executive Coaching

Change Management Lead

2020 - 2021
Fulton Hogan
  • Managed change from the implementation of enterprise planning and management cloud. Trained a team of 125 financial accountants across 2,000 business units.
  • Designed a process to engage a cross-section of the organization to evaluate a new ERP and decide whether it would work.
  • Developed an agile process and aligned training framework to deliver training across 2,000 business units.
Focus areas: Organizational Change Management (OCM), Training & Training Content Development, Communication, Stakeholder Engagement, Leadership, Organizational Readiness, Impact Assessment, Change Management, Culture, Corporate Structure, Corporate, Employee Experience, Operational Efficiency Improvement, Artificial Intelligence (AI), Generative Pre-trained Transformers (GPT), Digital Transformation, Business Process Re-engineering, PMO, ADKAR Change Model, Training, Coaching, Executive Coaching

Change Management Lead

2019 - 2020
Worksafe Victoria
  • Created change management strategy for a portfolio of projects for finance transformation, including Oracle Financials Cloud, by involving leaders from the organization and building a change coalition to deploy a cloud-based ERP.
  • Established effective project governance for the transformation program.
  • Developed change capability and hired, coached, mentored, and developed a team of change management consultants for the project.
  • Provided training development to use mobile apps for Oracle cloud.
Focus areas: Organizational Change Management (OCM), Apps, Mobile Apps, Change Management, Culture, Corporate Structure, Corporate, Employee Experience, Applications, Operational Efficiency Improvement, Artificial Intelligence (AI), Digital Transformation, Business Process Re-engineering, PMO, ADKAR Change Model, Training, Coaching, Executive Coaching

Senior Manager | Change Management Consultant

2018 - 2019
Cognizant
  • Engaged Fortune 100 clients and delivered exceptional value. Led multiple change management programs for complex technology transformation and ERP implementations, including Oracle Cloud, SAP, Manhattan, JDA, EAs like ServiceNow, and outsourcing.
  • Worked on OCM for post-merger integration of brokerage platform. Changed management at scale for rapid deployment of the warehouse management system across nine warehouses. Turned around a change management consulting project in distress.
  • Managed global changes impacting thousands of stakeholders, from blue-collar staff to senior executives across 72 countries, 20 languages, and came from diverse cultural contexts. Managed translation and contextualization for diverse backgrounds.
  • Delivered key artifacts in all change aspects: vision, change strategy, change planning and project management, communications, training, stakeholder engagement and alignment, impacts and readiness, culture, org design, and value assurance.
  • Contributed to framework and asset development, including consulting assets (Accelerators and tools). Established enterprise change management offices with centralized reporting for portfolios of change projects. Created portfolio dashboards.
  • Led teams of change management consultants on client programs/portfolios. Mentored and coached consulting team who helped a diverse set of clients themselves. Provided guidance, support, and career development mentorship.
  • Multiple projects included change management for transition to cloud-based managed IT services, SAP MDM adoption, JDE, Peoplesoft, Pharmacovigilance platform, Oracle Cloud ERP, cross-industry shared platform adoption, and FATCA implementation.
  • Led the client's organizational change management efforts generating over $3 million in revenue and over $15 million in total consulting value (TCV) in 2018. Developed marketing materials for Cognizant's change adoption offering.
Focus areas: Systemic Change, Organizational Change Management (OCM), Change Management, Stakeholder Analysis, Stakeholder Engagement, Stakeholder Management, Stakeholder Mapping, Communication, Communication Strategy, Communication Design, Impact Analysis, Organizational Readiness, Training & Training Content Development, Organizational Design, Process Mapping, Strategy, Management Consulting, User Empathy, Culture, Consumer Products, Corporate Structure, Corporate, Employee Experience, Operational Efficiency Improvement, Industrial & Manufacturing, Artificial Intelligence (AI), Digital Transformation, Business Process Re-engineering, PMO, ADKAR Change Model, Training, Coaching, Executive Coaching, Manufacturing

Manager

2009 - 2018
Cognizant
  • Provided change management practice development for a tier 1 consulting firm, which included the following activities: framework development, assets development, mentorship, and coaching consulting team members.
  • Developed a business case for change and vision for the organization's future for clients. Helped identify areas for benefits realization in diverse and complex client environments.
  • Led org change management workstream for a warehouse management system implementation project in the retail industry.
Focus areas: Change Management, Systemic Change, Communication, Learning, Training & Training Content Development, Organizational Design, Artificial Intelligence (AI), Digital Transformation, Business Process Re-engineering, PMO, ADKAR Change Model, Training, Coaching, Executive Coaching, Manufacturing

Education

2014 - 2016

Master of Professional Studies Degree in Organization Development and Change Management

Penn State University - University Park, PA, USA

2008 - 2009

Executive Program in Global Business Management

Indian Institute of Management Calcutta - Kolkata, India

1998 - 2002

Bachelor of Engineering Degree in Chemical Engineering

CCS University - Meerut, India

Skills

Industry Expertise

Consumer Products, Corporate Structure, Industrial & Manufacturing

Output Software

Microsoft PowerPoint, Microsoft Excel

Other

Organizational Change Management (OCM), Communication Strategy, Communication Design, Communication, Training & Training Content Development, Stakeholder Engagement, Impact Assessment, Organizational Readiness, Culture, Training, Change Management, Process Mapping, Strategy, User Empathy, Applications, Apps, Corporate, Employee Experience, Management Consulting, Operational Efficiency Improvement, Artificial Intelligence (AI), Digital Transformation, Business Process Re-engineering, PMO, Coaching, Executive Coaching, Manufacturing, Chemical Engineering, Leadership, Warehouse Management System (WMS), Enterprise Resource Planning (ERP), Systemic Change, Project Management, IT Service Management (ITSM), IT Outsourcing, Planning, Training Workshops, Training Management, Stakeholder Analysis, Stakeholder Management, Stakeholder Mapping, Impact Analysis, Organizational Design, Project Planning, Mobile Apps, Learning, Finance, Generative Pre-trained Transformers (GPT), ADKAR Change Model

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