Saad Jamil, Management Consultant in Helsinki, Finland
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Saad Jamil

Verified Expert  in Management Consulting

Management Consulting Expert

Helsinki, Finland

Toptal member since February 20, 2025

Expertise
Risk ManagementBusiness Process OptimizationSalesforce Consulting
Bio

Saad is a seasoned program and change management leader specializing in ERP implementation, post-merger integrations, and IT strategy for global enterprises. With 13+ years of experience leading complex programs across technology sectors, he drives strategic change, governance, and operational efficiency. Known for his stakeholder engagement and structured change approach, Saad helps organizations confidently navigate transformation.

Career Highlights

Digital Transition and Change Management Leader
MVC Videra
Delivery Fulfilment Director
Elisa
Project Manager
Elisa

Education Highlights

Master of Business Administration (MBA)
Haaga-Helia University of Applied Sciences
Master's Degree
Tampere University of Technology
Bachelor's Degree
Ghulam Ishaq Khan Institute

Case Studies

Expertise

  • Business Process Optimization
  • Change Management
  • Continuous Improvement
  • Enterprise Change Management (ECM)
  • Leadership Coaching
  • Organizational Change Management (OCM)
  • Stakeholder Management
  • Technical Program Management

Work Experience

Digital Transition and Change Management Leader

2024 - PRESENT
MVC Videra
  • Directed the post-merger enterprise IT transformation program, driving the strategic planning and implementation of a cloud-based open-source ERP (Odoo), consolidating financial operations across 10 business entities.
  • Planned and executed a data migration strategy from legacy systems to the cloud-based Odoo ERP in collaboration with the data and analytics CoE, ensuring seamless process integration and operational efficiency.
  • Led cultural change management initiatives for 90+ employees across 10 countries, partnering with change management CoEs to develop training and adoption programs using the Prosci ADKAR methodology for a smooth transition with minimal disruption.
  • Served as a trusted advisor to senior leadership in adopting AI-driven digital commercial off-the-shelf tools, streamlining process automation and reducing manual workflows.
  • Established data governance frameworks in collaboration with the data and analytics CoEs and developed Azure BI dashboards, enhancing data integration processes and enabling faster, data-driven decision-making at all levels of the organization.
Focus areas: Information & Communications Technology (ICT), IT Consulting, Change Management, Enterprise Resource Planning (ERP), Data Governance, Technical Program Management, Odoo, Prosci ADKAR, Azure

Delivery Fulfilment Director

2022 - 2024
Elisa
  • Led a team of 20+ persons across seven countries to drive service delivery and business process improvements and received the Elisa Values Award in 2022 for "results orientation".
  • Designed and implemented a global IT hardware sourcing and delivery model across 50+ countries, collaborating with the sustainability and supply chain CoEs to align regulatory compliance and reduce carbon footprint by 15% while optimizing costs.
  • Automated the delivery reports by building dashboards and KPI tracker on Salesforce, increasing data-driven decision-making and reducing unnecessary manual work by 7%.
  • Leveraged an analytical approach to simplify the order-to-cash process and collaborated with external manufacturing providers and two key distributors to optimize procurement workflows, reducing delivery times by 32.5%.
  • Negotiated agreements and statements of work (SOW) with a global field service vendor (NCR) and a logistics partner (TecEx), reducing procurement costs by 7% and improving SLA compliance.
Focus areas: Logistics & Supply Chain, Business Process Optimization, Strategic Planning & Execution, Vendors & Suppliers, Team Leadership

Head of Project Management and Deployment

2020 - 2022
Elisa
  • Managed an international PMO team of 18+ colleagues, leading a portfolio of customer projects.
  • Tailored a project management framework based on PRINCE2 and Agile methodologies and standardized PM tools and reporting to improve delivery efficiency.
  • Led the transition of ambiguous project scopes into actionable roadmaps and improved relationships with key client stakeholders, maintaining a high on-time delivery rate of over 95% and elevating NPS scores by 25%.
  • Launched the mentoring program and coached five junior team members on Agile practices, advancing team capabilities and developing their career paths.
  • Reported on several strategic projects to the executive committee each month. I facilitated structured governance meetings with executive stakeholders to present portfolio KPIs, risk mitigation strategies, and project updates.
Focus areas: Project Management, Team Leadership, Stakeholder Management, Key Performance Indicators (KPIs), Agile Project Management, Coaching

Project Manager

2014 - 2020
Elisa
  • Led change and risk management strategy for the ITIL-based service transition of Standard Chartered Bank, migrating 700+ video conferencing assets and establishing a dedicated helpdesk with minimal disruption.
  • Implemented a new service monitoring platform within six months, integrating real-time dashboards that improved customer support productivity by 12% and enhanced IT service governance.
  • Delivered a €2.1 million digital transformation program for Clear Channel, overseeing manufacturing coordination with external partners and defining a comprehensive risk mitigation strategy to ensure a seamless deployment.
  • Managed change and stakeholder engagement in multicountry cloud migrations for ENEL, deploying 1,400 hardware assets across 10 countries transitioning from on-premises to a private cloud while ensuring vendor alignment and operational continuity.
  • Designed and delivered a global production platform for Vodafone's data centers, orchestrating AWS virtual networks and machine deployment, improving disaster recovery readiness, and ensuring 99.99% uptime through high-availability systems.
Focus areas: SaaS, Infrastructure as a Service (IaaS), Microsoft Azure, Risk Management, Project Budget Management, Project Planning, Microsoft Project, Jira

Knowledge Network Coordinator

2013 - 2014
Elisa
  • Worked in the business development team for the production business unit, organizing research collaboration projects between top academic scholars, Elisa business developers, and engineers.
  • Identified and analyzed disruptive innovations, including big data, automation, IoT, digitalization, and cloud computing, for Elisa's business potential and strategic fit.
  • Established a network of 700+ international scholars and initiated four research projects in eight months, shaping Elisa's future strategy.
  • Facilitated cross-functional research collaboration at Elisa, streamlining workflow processes and information management systems and enhancing stakeholder communication and decision-making efficiency.
Focus areas: Technology Strategy & Architecture

Project Manager and Consultant

2011 - 2013
Demola
  • Led international teams in service prototyping through Demola's open innovation platform, collaborating with global companies to develop innovative business solutions.
  • Designed new business collaboration models for the Finnish Red Cross to expand the first aid training product portfolio, improving market positioning and service reach.
  • Conducted market research and competitor benchmarking for Nokian Tyres, designing visual tire components that enhanced brand differentiation and consumer engagement.
  • Developed a mobile-based power network documentation app and lifecycle assessment tool for ABB to support the global B2B salesforce, improving sales enablement and operational efficiency.
Focus areas: Scrum, Sprints, Software Development Lifecycle (SDLC), Pitch Presentations

Value Added Service Planning Engineer

2008 - 2011
Jazz Pakistan
  • Led technical project management for new value-added services (VAS) platform deployments, overseeing vendor selection, solution finalization, and end-to-end integration with network entities.
  • Developed requirement specifications and evaluated technical and commercial proposals, ensuring alignment with business needs and regulatory compliance.
  • Led a team of 30+ vendor consultants, developers, designers, and product managers to launch Huawei's ringback tone service using a Waterfall approach and achieving a subscriber base of 10 million in six months.
  • Analyzed the VAS performance and KPIs to maintain the quality of service and prepared weekly network reports and executive presentations for key stakeholders.
  • Handled operational issues, managed trouble ticket resolution with vendors, and facilitated nationwide IVR short code deployments and SMS large account integrations.
Focus areas: Vendor Selection, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, Technical Project Management, API Integration

Education

2016 - 2019

Master of Business Administration (MBA) in Information Systems Management

Haaga-Helia University of Applied Sciences - Finland

2011 - 2014

Master's Degree in Industrial Management

Tampere University of Technology - Finland

2004 - 2008

Bachelor's Degree in Electronics Engineering

Ghulam Ishaq Khan Institute - Pakistan

Certifications

DECEMBER 2024 - PRESENT

Change Management with Limited Resources and Driving Measurable, Sustainable Change

LinkedIn Learning

OCTOBER 2024 - PRESENT

GenAI and Data Landscape of GenAI for Project Managers

PMI

AUGUST 2023 - PRESENT

Managing Successfull Programs

Axelos

DECEMBER 2021 - PRESENT

Management of Portfolios

Axelos

MAY 2020 - PRESENT

Global Coaching Leadership

Elisa and BoMentis

MARCH 2020 - PRESENT

ITIL Foundation

Axelos

DECEMBER 2019 - PRESENT

Toyota Kata Coaching

Elisa

MAY 2019 - PRESENT

Professional Scrum Master 1

Scrum.org

SEPTEMBER 2018 - PRESENT

PRINCE2 Agile

Axelos

Skills

Output Software

Microsoft Project, Odoo, SharePoint, Jira

Data & Analysis Software

Salesforce

Other

Microsoft Office, Microsoft Teams, Team Leadership, Technical Program Management, Project Management, Stakeholder Management, Risk Management, Project Budget Management, Project Planning, Technical Project Management, Continuous Improvement, Program Management, Management Information Systems (MIS), Technology Strategy & Architecture, IT Consulting, Change Management, Enterprise Resource Planning (ERP), Data Governance, Logistics & Supply Chain, Business Process Optimization, Strategic Planning & Execution, Vendors & Suppliers, Leadership Coaching, Agile Coaching, Key Performance Indicators (KPIs), Agile Project Management, Coaching, Scrum, Sprints, Software Development Lifecycle (SDLC), Vendor Selection, RFPs, RFQs, ITTs, Responses, Proposals & Quotes, API Integration, Lean, Complex Problem Solving, Project Portfolio Management (PPM), IT Service Management (ITSM), Certified ScrumMaster (CSM), Enterprise Change Management (ECM), Organizational Change Management (OCM), Slack, Asana, Confluence, Information & Communications Technology (ICT), SaaS, Infrastructure as a Service (IaaS), Microsoft Azure, Pitch Presentations, Generative Artificial Intelligence (GenAI), Governance, Stakeholder Engagement, Strategy Planning, Business Administration, Scrum Master, PRINCE2, Agile, Prosci ADKAR, Azure

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